Plus Holiday Reviews 174

Gary was so helpful, nothing was a bother for him, first time using plus holiday and very impressed, hoping the great experience continues through tour holiday.

I appreciate the kindness and patience of your staff Mike in dealing with me. He is very knowledgeable and easy to deal with. I will surely recommend your company and Mike to my friends and family. Keep it up!

The travel agent who’s name is Mike was very accommodating and he explained everything about the holiday package that easily to understand. He itemised the itinerary from picking up us at the airport, bringing to the hotel and about the tour. He is very polite. I can recommend him as a trusted travel advisor.
Thanks,
Victoria

Justin has been so helpful accommodating all of my requests - very patient and professional, thank you very much

Mike was very helpful messages flowed quickly great service

Gary was great with the questions I asked is help was so needed never done a trip like this before

Mike was brilliant and helped me through the booking process and answered all my questions. Olive.

Absolutely superb service. Helpful friendly and nothing was a problem.

I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering for all of our needs. Nothing was too much trouble.
He sourced suitable dates and times for the trip and excursion to Brascov and castles.
He noticed we would be away for my partners birthday and arranged a surprise bottle of bubbly waiting for us when we returned to the room.
Thank you for your help, we’ve had an amazing trip!

Excellent service friendly and informative

Justin was very helpful and professional, did everything I asked and and very patient explained everything

Mike was incredibly helpful and answered all my questions very promptly. Nothing was too much bother for him.

I have just booked the Magical Milan and Swiss Alps winter escape. Mike was the Booking agent I dealt with. He was very efficient and helpful, replying promptly to all texts and emails. Thank you Mike for your excellent customer care.

Mike very helpful

Nice and Gary answering question fast, happy

Mike was very polite and helped with all my qestions ,a big thank you to Mike this holiday is for my husbands belated birthday

Justin was the agent who helped us with dates, prices etc. Nothing was too much trouble. He was prompt in replying to my queries, and helped us finalise our holiday. Very professional

I wish i could've given no stars. Myself and 2 friends have handed over more than 6K to this company for a holiday to Thailand via Dubai, the holiday was cancelled due to the troubles in the Middle East. I understand this is no ones fault however Plus Holiday is refusing to even acknowledge any email we send. The law states our money should be refunded within 14 days but when they refuse to even answer us how will that happen. We are taking this to ABTA and hopefully get it all back.

My friends & I booked a holiday to Thailand via Dubai. Emirates cancelled the flights due to ongoing issues in the Middle East. Advice taken from our insurance companies, other travel agents & banks, is that Plus Holiday should refund the full amount within 14 days. However despite many emails, messages via their business chat, as they are not responding to phone calls, we are no further forward. Not once have Plus Holiday reached out to us, with reassurance or with any updates. AVOID THIS COMPANY AT ALL COST.

Just booked with Plus Holidays
Mike was very patient and knowledgeable
Answered all my questions and gave me lots of options !!