Pocket Broker Reviews 252

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the platform's ease of use, finding the trading process swift and the charts loading quickly. Some people also highlight the simplicity of the interface and the convenience of various payment methods, especially crypto options, which are often praised for quick processing and no commission fees. The account opening process is also frequently mentioned as being easy and fast. However, some people were dissatisfied with the withdrawal process, reporting significant delays, rejected requests, and issues related to account access and fund availability. There are also concerns about the company's response time to support requests, with some customers stating they received no replies to their inquiries. A few other people also felt that the platform's payment options were confusing, and some noted that payouts for certain indices were low.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many customers report significant issues with... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers express concerns about the... See more

Website

Consumers find the website to be ambiguous. Some reviewers note that certain countries are blacklisted, and... See more

Response time

Customers had negative experiences with response times. Many reviewers report receiving automated bot replies... See more

Refund

Customers consistently note negative experiences with refund processes. Many reviewers report that their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a versatile broker with many beneficial conditions. There were so many payment options and I couldn’t understand which one I should have used. In any event, I chose a crypto payment Ethereum f... See more

Company replied

Rated 4 out of 5 stars

The overall amount of payment methods, and the whole sysytem is impressive,. Because I havent seen so much, and it was very convenient. What I liked is that it's very quick if you do crypto, and you d... See more

Company replied

Rated 4 out of 5 stars

This broker had +100% on deposit for Lunar Year, end of Febuary, so I joined. To me, the biggest difference that I found is the copytrading. I copy from a few top guys, and for some reason this broke... See more

Company replied


Company details

  1. Finance Broker
  2. Foreign Trade Consultant
  3. Investment Company
  4. Investment Service

Written by the company

If you’re looking for a complete trading experience with many assets, trading tools and devoted client support, Pocket Broker is a great option. Pocket Broker is a renowned online trading platform offering a range of financial instruments in various types of trading. Pocket Broker has cultivated a global community of users by providing exceptional trading conditions. The company offers a proprietary trading platform with a user-friendly interface for both desktop and mobile devices. It includes various trading tools, including social trading, tournaments, and analytical resources. MetaTrader 4 and MetaTrader 5 are available for more convenient trading. With access to an extensive selection of over 100 trading assets and no commission policy, Pocket Broker is one of the most appropriate options for beginners and seasoned traders. Customer support is available around the clock via various methods such as live chat, email, support requests. The platform allows communication with fellow traders and exchanging trading ideas. Pocket Broker has a low-entry deposit and a risk-free demo account that will enable you to blend into trading more smoothly. With quick trade execution, cost-effective trading, and overall robustness, you will get the best experience possible. Join the community of Pocket Broker traders now!


Contact info

3.3

Average

TrustScore 3.5 out of 5

252 reviews

5-star
4-star
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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This pocket broker will change your…

This pocket broker will change your life forever.if you know how to be disciplined in buying and selling in the market. very legit fast withdrawal in my Gcash account.thanks team pocket broker,you make my day God blessed team❤️

May 7, 2025
Unprompted review
Pocket Broker logo

Reply from Pocket Broker

Dear Elmer Camus,

We’re truly thankful for your warm and encouraging words! 

While any profits from your trading activity depend entirely on the trader, our part is to provide you with the best possible conditions to help you make that happen. Withdrawing your funds should be a seamless experience, not any different from making a deposit, so we continuously work to provide you with fast and flexible payment methods. 

You are more than welcome to leave us a message if you ever have any questions or feel like you need assistance—we’re always here to help!

Best regards, 
Pocket Broker Team

Rated 5 out of 5 stars

Opening an account was a breeze..

Opening an account was a breeze. The trading platform itself is solid - navigation's clean, charts load fast, and no lag during trades. For a trader like me, the balance between tools and simplicity is just right.

May 7, 2025
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Reply from Pocket Broker

Dear Tariq Eulogio,

Thanks a lot for the solid feedback!

We're really glad to hear the platform's working smoothly for you and that the setup process felt easy. Our goal is always to keep things user-friendly without compromising on performance.
If you ever need help fine-tuning tools or exploring new features, our team’s just a message away!

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

Education

Id like them to add more educational stuff🙏 As for trading no complaints, no fees too.

May 6, 2025
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Reply from Pocket Broker

Dear Anwar Muad,

Thank you very much for sharing your thoughts about your experience.

We understand the importance of appropriate trading education to explore the financial markets more efficiently. To assist traders with this crucial matter, we created separate mobile apps that provide free analytical resources and ready trading strategies. You can check it out through your cabinet in the “Help”→ “Applications” section.  Furthermore, traders benefit from AI-trading mode and free signals to determine the best entry opportunities and current direction for a particular asset.
As for payments, we offer up to 92% payouts in quick mode trading to supply traders with more affordable and stable fees, excluding any hidden fees.

Should you have any questions, please feel free to get in touch with our support.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Modes

I didn’t expect this. A big surprise for me was that I could still trade forex and other CFDS!! This was a huge damn opportunity to earn some cash. Option for short-term deals, forex for long.

May 1, 2025
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Reply from Pocket Broker

Dear Yasuo Kochi,

Thank you very much for your feedback.
It’s great to hear that our different trading modes provided you with many opportunities!

For us, it’s important that any trader who joins Pocket Broker feels convenient and finds the best assets that suit him. Considering that different traders have different preferences, we offer the same variety of CFD assets and real shares trading on powerful Metatrader software, along with our main product options in quick trading mode. This truly creates more trading opportunities and an environment for portfolio diversification.

Please do not hesitate to reach out if you need any help.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

This broker has been around for 8 years…

This broker has been around for 8 years already. It really highlights how reliable they are, considering 8 years is a big number for a broker. I can understand why traders like me go for them — they provide really good trading conditions.

April 28, 2025
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Reply from Pocket Broker

Dear Brenda Palmer,

Thank you so much for your kind words!
We’re thrilled to hear that you found trading conditions decent!

Indeed, we celebrate our anniversary, 8-years of serving the needs of our traders, from different regions and backgrounds. To mark this event, you’re able to take part in a gift show, having an opportunity to win gifts in the $1mln prize pool and be eligible to get a 100% deposit bonus.

If you have questions or need assistance with this or any other issues, don’t hesitate to contact our support.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Comfortable

Pocket Broker is one of the many options trading platforms I’ve tried before, and so far I quite enjoy using it. Nothing unnecessary on the chart, minimal features is how I like it. The don’t force you to use copytrading and signals too much, like some other brokers do, so I feel more comfy with using my own manual strategy

April 23, 2025
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Reply from Pocket Broker

Dear Hakeem Vuong,

Thank you for your positive review!

Glad to hear you're enjoying the platform. We believe in giving traders full control over their strategies, without unnecessary distractions. Whether you prefer a clean chart or extra tools, the choice is always yours.

If you ever need assistance or have suggestions, feel free to reach out—happy trading!

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

Pocket Broker withdrawal procedures

The first thing which made a good impression on me when I signed up for the pocket broker company is the diversity of payment options. I withdraw all profits every week through cryptocurrencies using only USDT. All money always comes on time to my phantom crypto wallet. Nevertheless, sadly commissions are unpredictable because of high loads of blockchains.

April 17, 2025
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Reply from Pocket Broker

Dear Osei Onwumere,

Thanks for your feedback.

Glad you’re enjoying the flexibility of our payment options and the reliability of withdrawals! Using USDT for weekly payouts is a smart choice for speed and stability. We're always looking for ways to optimize transaction efficiency.

Should you have any questions or assistance, don't hesitate to reach out!

Best regards,
Pocket Broker Team

Rated 1 out of 5 stars

"withdrawal

"Hello! I want to know how I can withdraw my amount, and what is the procedure for it?"

April 10, 2025
Unprompted review
Pocket Broker logo

Reply from Pocket Broker

Hello, Manzar Mirza!

By default, you may withdraw funds with the same methods as you used for your deposit. Sometimes, when these methods are not available, we may provide you with alternative methods. In order to withdraw funds, please, make sure, that your profile is verified. After that, follow to your withdrawal page and proceed with the withdrawal.

If you encounter any issue while processing the withdrawal, kindly contact our Support Team, so we could help you!

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars
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Reply from Pocket Broker

Dear Somchai Shanagar, 

Thank you for taking a moment to share your thoughts on our diverse range of assets.

We are glad to hear that you are exploring our wide range of assets. At Pocket Broker, we are all about giving our users a variety to make their trading experiences even better.

If you have any questions, please do not hesitate to contact us.

Best Regards,
Pocket Broker Team

Rated 4 out of 5 stars

A demo account was helpful but it was…

A demo account was helpful but it was quite challenging to understand how to use all the functions.

April 13, 2025
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Reply from Pocket Broker

Dear Mustafa Mabel,

Thank you for your honest feedback — we really appreciate you taking the time to share your experience.

We're glad to hear that the demo account was helpful in getting you started! We understand that learning all the functions can be a bit overwhelming at first, especially if you're new to trading platforms. That's why we're constantly working on making our interface more intuitive and beginner-friendly.

If you have any enquiries, feel free to explore our tutorials or reach out to our support team — we're always happy to walk you through any features or tools you're unsure about.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Efficient

I experimented with an AI trading mode, and there are pluses and minuses to this process. But trust your own analysis, I saw gold hitting $2,997 at the right time and made a right move.

April 12, 2025
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Reply from Pocket Broker

Dear Dhari Al-Mansoori,

Thank you for sharing your experience with us!

We understand that our traders have diverse needs, so our platform is made to suite a variety of trading styles, including some entirely manual and assisted strategies. Promoting a healthy and educated approach to trading is also one of our top priorities.

If you have any questions or would like to provide additional feedback, please feel free to message us anytime—we’re always glad to help!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Modern broker

Their platform catches my attention. Really, the pocket broker trading platform is good to use and provides 3 modes of trading that I’ve never seen👀💪 It was cool to try lower timeframes trading on 10-30 seconds charts and combine this with my usual, MT5 trades, hopefully I could do it, simultaneously.
This is what I see in the modern broker, convenience and ways to trade more.

April 9, 2025
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Reply from Pocket Broker

Dear Jamaleah Al Said,

We appreciate you sharing your experience with our platform.

The primary importance for us is making trading more convenient and user-friendly. The platform is designed to serve the needs of any trader, regardless of his previous trading experience or style, he prefers to trade. We understand that not everybody is accustomed to quick trading, so we offer an opportunity to continue trading with popular CFD assets on our Forex MT4 or Forex MT5 accounts.

Please do not hesitate to reach out if you need any assistance.

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

Broker is not bad at all

Broker is not bad at all, registration is easy peasy and executions are fine. The only downside noticed is the response of support - not fast enough for me.

April 7, 2025
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Reply from Pocket Broker

Dear Khalid Touza,

Thank you very much for sharing your valuable experience.
We’re happy the registration process and other trading services were convenient for you.

As a trading services provider, our main aim is to make trading more convenient and less complicated for traders. Thus, we cut the unnecessary steps, leaving only essential documentation that complies with the security policies, such as KYC and AML. Similarly, the key trading features, opening and closing orders, payments and customer support were integrated into one user-friendly platform to ensure simplicity and reliability.

As for customer support, the AI-based chatbot usually responds within a minute. Still, there might be cases that more complex tickets are solved within 24 hours, due to additional checks required to solely consider inquiries.

If you need any other assistance, please feel free to reach out. We’d be happy to help you.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Broker is reliable

Broker is reliable, everything is safe. Good they have web mt5, many tools available and easy to use

April 1, 2025
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Reply from Pocket Broker

Dear Salman Al-Sayed,

Thank you for sharing your experience!

We understand that safety is a top priority when choosing a broker, and we appreciate your trust in Pocket Broker. Our goal is to provide a secure and reliable trading environment, ensuring that our clients can invest with confidence.

Glad you find the MT5 web platform convenient for trading. If you ever have any questions or need assistance, we’ll help you with any request!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars
Pocket Broker logo

Reply from Pocket Broker

Dear Tariq Rahman,

Thank you very much for your honest opinion.

Indeed, the trading might be risky at certain times when the profits are not guaranteed. However, we do believe that with an appropriate approach and education, it’s possible to achieve notable results. From our side, we try our best to provide the necessary tools and conditions to reach this goal. For instance, our AI trading signals might be useful in market analysis to determine what direction the price trend will possibly head.

The safety of our traders is our top priority. We ensure that any payments are processed in compliance with modern security policies and that funds are not given to third parties.

If you need any assistance or have any concerns, please don’t hesitate to get in touch with our support directly from the trading platform.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Safety

making sure my moneys is safe was my number 1 concern here, and I signed up after I fouded out Pocket Broker is safe broker. I tell it honest becacuse I think it's imporant for making some research and make sure broker is safe because you trust your money with it.
My platform now here is M T5 web and it's pretty convenient for trading.

March 27, 2025
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Reply from Pocket Broker

Dear Tafari Sinclair,

Thank you for sharing your honest review about us!

Thank you for emphasizing the importance of safety when choosing a broker. We completely agree - ensuring the security of your funds is important, and we’re glad that you’ve put your trust in Pocket Broker. Your diligence in researching and confirming our legitimacy is commendable, and we’re happy that we met your expectations.
We’re also pleased to hear that you’re finding the MT5 web platform convenient and user-friendly for your trading needs.

Should you have any questions, please feel free to reach out.

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

the broker is dynamic

the broker is dynamic, for instance, i like a one click trading when AI sets the direction and expiration time / but basing your trading on AI only is not gonna rock it, so manual trading is fine too

March 10, 2025
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Reply from Pocket Broker

Dear Gabrielle Hand,

Thank you for your feedback! We're glad you enjoy the dynamic features our new AI trading while also having the flexibility for manual trading.

If you ever need assistance, please do not hesitate to contact our managers via email or live chat directly on the trading platform.

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

I was trying to solve the problem of…

I was trying to solve the problem of withdrawing money. I reached out to the support and they explained that I need to use the same payment method which I’ve used for deposit (~ ̄▽ ̄)~

March 6, 2025
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Reply from Pocket Broker

Dear Ayman Al-Mansoori,

Thanks for sharing your experience!

The reason for using the same payment method for withdrawals as deposits is due to AML (Anti-Money Laundering) policies. We're glad our support team could help clarify this for you!

If you have any other questions, feel free to reach out!

Best regards,
Pocket Broker Team

Rated 1 out of 5 stars

The withdrawal process

It’s unbelievable!!! I never would have guessed that the process of withdrawing money would be so challenging on this platform. It takes for 3-4 days to finish this transfer.

March 4, 2025
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Reply from Pocket Broker

Dear Eduardo Spreiss,

Thanks for sharing your honest review.

We understand how important it is to have a smooth and timely withdrawal process, and we are sorry that your experience did not meet your expectations .While our standard processing time is within 1-3 days, some cases could go up to 14 days, and you will be notified about the delays by our support.

If you have any specific concerns or need assistance with your withdrawal, please don’t hesitate to reach out to our support team

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Reliable

Reliable as my relationship with my girlfriend. 😂😂
I love trading on this platform...

February 22, 2025
Pocket Broker logo

Reply from Pocket Broker

Dear Bader Al-Roumi,

Thanks for complimenting our reliability, this means the world to us!

At Pocket Broker, we strive to build trust and reliability with all our clients, and it’s amazing to know that we’ve succeeded in making your trading experience enjoyable and dependable. Your enthusiasm for trading on our platform means a lot to us, and we’re committed to maintaining the highest possible standards.

If you need any help, please do not hesitate to contact us!

Best regards,
Pocket Broker Team

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