would like To help each other.dislike don't withdraw but not pay.
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Review summary
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What people talk about most
Reviews shaping this summary
This is a versatile broker with many beneficial conditions. There were so many payment options and I couldn’t understand which one I should have used. In any event, I chose a crypto payment Ethereum f... See more
Company replied
The overall amount of payment methods, and the whole sysytem is impressive,. Because I havent seen so much, and it was very convenient. What I liked is that it's very quick if you do crypto, and you d... See more
Company replied
This broker had +100% on deposit for Lunar Year, end of Febuary, so I joined. To me, the biggest difference that I found is the copytrading. I copy from a few top guys, and for some reason this broke... See more
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Company details
Written by the company
If you’re looking for a complete trading experience with many assets, trading tools and devoted client support, Pocket Broker is a great option. Pocket Broker is a renowned online trading platform offering a range of financial instruments in various types of trading. Pocket Broker has cultivated a global community of users by providing exceptional trading conditions. The company offers a proprietary trading platform with a user-friendly interface for both desktop and mobile devices. It includes various trading tools, including social trading, tournaments, and analytical resources. MetaTrader 4 and MetaTrader 5 are available for more convenient trading. With access to an extensive selection of over 100 trading assets and no commission policy, Pocket Broker is one of the most appropriate options for beginners and seasoned traders. Customer support is available around the clock via various methods such as live chat, email, support requests. The platform allows communication with fellow traders and exchanging trading ideas. Pocket Broker has a low-entry deposit and a risk-free demo account that will enable you to blend into trading more smoothly. With quick trade execution, cost-effective trading, and overall robustness, you will get the best experience possible. Join the community of Pocket Broker traders now!
Contact info
Costa Rica
- pocket-broker.com
3.3
Average
252 reviews
Replied to 90% of negative reviews
Typically replies within 1 week
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Their support system is quite different…
Their support system is quite different from others. I mean when I need ask questions, they have kinda automatic support which gives pretty good answers but sometimes it doesn't give information clearly and after that i need to wait and get in touch with a live support team.
Live support is much better but it takes some time to get a response from them! Anyway, I don’t have serious complaints! :)
January 6, 2025
Reply from Pocket Broker
Dear Syed Kamil,
Thank you for sharing your feedback about your experience with our support system!
We’re delighted to hear that our automatic support system provides helpful answers for your questions. It’s designed to offer quick assistance around the clock, 24/7, so you can get support whenever you need it. That said, we understand your concern about situations where clarity could be improved. Your input is invaluable, and we are continuously refining our system to ensure it delivers clearer and more comprehensive information.
When it comes to live support, we’re glad you find it effective! We always aim to provide prompt responses, but during peak times, there might be slight delays. Rest assured, our team is working diligently to minimize wait times while maintaining the high quality of service you deserve.
If there’s anything else we can do to improve your experience, please don’t hesitate to reach out.
Best regards,
Pocket Broker Team
Reply from Pocket Broker
Dear Christian Vuceti,
Thank you for your feedback! 😊
We’re glad to hear the chat support was helpful in explaining the modes. We apologize if the response time was slower than expected – we’re always working to improve and provide quicker assistance.
If you have any other questions, feel free to reach out anytime!
Best regards,
Pocket Broker Team
lemme share my pocket broker review here also. The pocket’s support team is great and whenever I contact them, they are always happy to help with any issues. I really appreciate it highly!
January 2, 2025
Reply from Pocket Broker
Dear Elimu Odhiambo,
Thank you so much for your kind words! 😊
We’re thrilled to hear that our support team has been helpful to you. Providing friendly and responsive assistance is a top priority for us.
If you ever need anything else, feel free to reach out anytime – we’re always here to help!
Best regards,
Pocket Broker Team
Reply from Pocket Broker
Dear Baraka Nyaga,
Thank you for your enthusiastic review!
We’re pleased to hear about your success in trading Tesla stock and appreciate your excitement about the range of stocks available on our platform. Pocket Broker provides many trading instruments for traders to capitalize on their growth.
As always, we encourage responsible trading and are here to support you. Thank you for choosing Pocket Broker!
Best regards,
Pocket Broker Team
Reply from Pocket Broker
Dear Jafari Mwangi,
Thank you for your kind feedback!
We’re glad our support team has been responsive and provided you with a smooth experience. Reliable services and exceptional support are our top priority.
Please do not hesitate to contact us via email or live chat directly on the trading platform if you need assistance.
Best regards,
Pocket Broker Team
Reply from Pocket Broker
Dear Rafsan Chowdhury,
We appreciate you for sharing your positive experience with our platform!
We take pride in providing our customers a user-friendly and efficient trading environment. It encompasses a variety of trading styles, platforms and tradable assets, including shares.
Your feedback is instrumental in continuing to improve and deliver the best services. If you have any questions, feel free to reach out to our support team that works around the clock 24/7.
Best regards,
Pocket Broker Team
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