Pocket Broker Reviews 252

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the platform's ease of use, finding the trading process swift and the charts loading quickly. Some people also highlight the simplicity of the interface and the convenience of various payment methods, especially crypto options, which are often praised for quick processing and no commission fees. The account opening process is also frequently mentioned as being easy and fast. However, some people were dissatisfied with the withdrawal process, reporting significant delays, rejected requests, and issues related to account access and fund availability. There are also concerns about the company's response time to support requests, with some customers stating they received no replies to their inquiries. A few other people also felt that the platform's payment options were confusing, and some noted that payouts for certain indices were low.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many customers report significant issues with... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers express concerns about the... See more

Website

Consumers find the website to be ambiguous. Some reviewers note that certain countries are blacklisted, and... See more

Response time

Customers had negative experiences with response times. Many reviewers report receiving automated bot replies... See more

Refund

Customers consistently note negative experiences with refund processes. Many reviewers report that their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a versatile broker with many beneficial conditions. There were so many payment options and I couldn’t understand which one I should have used. In any event, I chose a crypto payment Ethereum f... See more

Company replied

Rated 4 out of 5 stars

The overall amount of payment methods, and the whole sysytem is impressive,. Because I havent seen so much, and it was very convenient. What I liked is that it's very quick if you do crypto, and you d... See more

Company replied

Rated 4 out of 5 stars

This broker had +100% on deposit for Lunar Year, end of Febuary, so I joined. To me, the biggest difference that I found is the copytrading. I copy from a few top guys, and for some reason this broke... See more

Company replied


Company details

  1. Finance Broker
  2. Foreign Trade Consultant
  3. Investment Company
  4. Investment Service

Written by the company

If you’re looking for a complete trading experience with many assets, trading tools and devoted client support, Pocket Broker is a great option. Pocket Broker is a renowned online trading platform offering a range of financial instruments in various types of trading. Pocket Broker has cultivated a global community of users by providing exceptional trading conditions. The company offers a proprietary trading platform with a user-friendly interface for both desktop and mobile devices. It includes various trading tools, including social trading, tournaments, and analytical resources. MetaTrader 4 and MetaTrader 5 are available for more convenient trading. With access to an extensive selection of over 100 trading assets and no commission policy, Pocket Broker is one of the most appropriate options for beginners and seasoned traders. Customer support is available around the clock via various methods such as live chat, email, support requests. The platform allows communication with fellow traders and exchanging trading ideas. Pocket Broker has a low-entry deposit and a risk-free demo account that will enable you to blend into trading more smoothly. With quick trade execution, cost-effective trading, and overall robustness, you will get the best experience possible. Join the community of Pocket Broker traders now!


Contact info

3.3

Average

TrustScore 3.5 out of 5

252 reviews

5-star
4-star
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2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

First

First, I choose demo with Pocket Broker. I am old fx trader but this area (quick trading etc.) new to me. But soon i was trading live. What I enjoy in addition to intuitive platform is the local community chat, you hear from real traders and sometimes their advice to the point you do not even need to reach out to customer service - well done

February 21, 2025
Pocket Broker logo

Reply from Pocket Broker

Dear Yesman Khatun Jui,

Thank you for sharing your experience with us!

It's great to hear that you're enjoying the transition to quick trading with Pocket Broker! The local community chat is indeed a valuable space where traders can share insights and experiences in real time. We're glad you find the platform intuitive and engaging.

If you ever need assistance, our support team is always here to help - though it's fantastic that the community has been so useful!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

My friends shared this idea with me…

My friends shared this idea with me that now it’s possible to make quick trades on price movement. But it depends on the platform, whether you have a lot of signals and trading information. Pocket broker platform is ovbiosely well equpped. The deposit options choice is off the charts, especially crypto!

February 19, 2025
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Reply from Pocket Broker

Dear Ruff Corngiardini,

Thank you for your feedback! Glad you find the Pocket Broker platform well-equipped for trading and market analysis. Providing reliable signals and diverse deposit options is part of our commitment to ensuring a seamless trading experience for our users.

If you ever have any questions or suggestions, feel free to reach out.

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

Islamic account

I did not figure it first, but once you’re in, you can easily open a swapfree acc

February 18, 2025
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Reply from Pocket Broker

Hello Nancy Barrett,

Thank you for taking the time to share your experience with us!

We apologize for any inconvenience that you might have experienced when trying to open an account. We are also happy to hear that you have figured out how to open an account and enjoying swap-free conditions.

If you require any assistance, you can contact our support team.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Paid conveniently

Among so many payment optios, I choose what I like. Never seen anything like that tho, so many ways to pay and withdraw...

February 18, 2025
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Reply from Pocket Broker

Dear Rodelio Manalo,

Thank you very much for your review.

We’re delighted to hear that you appreciate the variety of payment options available on our platform. Flexibility and convenience are essential, which is why we offer multiple payment and withdrawal methods to suit your preferences.

If you have any questions or need assistance, please don’t hesitate to reach out to our customer support team.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Worthy

One thing that keeps recurring in Pocket Broker reviews is that the platform has solid educational materials. I’ve gained real experience using their analysis tools, and it’s been helpful for decision-making. Not saying it’s perfect, but if you're into learning while trading, it’s worth checking out.

February 16, 2025
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Reply from Pocket Broker

Dear Rakan Al-Shehri,

Thank you very much for sharing your positive experience with our educational resources.

We understand the importance of proper education for traders to ensure wise and excessive risk-free trading. Since financial markets are a complex and changing environment, we constantly work on adding new features to our educational section, such as in-depth analytics, ready-to-use trading strategies and the basics of fundamental and technical analysis. Our traders' success means a lot to us; therefore, equipping them with quality educational resources is one of our key priorities.

If you have any questions or need immediate assistance, please feel free to get in touch with our customer support.

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

was easy to make payment with Volet

was easy to make payment with Volet, and actually got a bonus, not bad at all.

February 14, 2025
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Reply from Pocket Broker

Dear Ranil Jayasekera,

Thank you very much for sharing your valuable feedback.
It`s  a pleasure for us to know that you found making payment through the Volet e-wallet convenient and simple.

We understand that deposit and withdrawal processes are considered to be one of the most important things for traders. The convenience and safety of them is our top-priority, therefore we provide a variety of payment methods to ensure faster and reliable processes execution.

If you have any questions or need any assistance, please do not hesitate to contact our customer support team.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars
Pocket Broker logo

Reply from Pocket Broker

Dear Datu Marasigan,

We are grateful for your sincere feedback of our company!

We are delighted to hear that the process of trading options on our platform has been successful for you. Our company has invested significant resources into providing a multifunctional trading platform to ensure every trader has everything they need for a smooth trading experience. Your feedback is a testament to our unwavering commitment to customer satisfaction and indicates that our company is on the right track!

If you have any questions or suggestions, please feel free to reach out to the support team in any situation! Our dedicated team is always ready to assist you with any enquiries!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

went with stocks

feel a lot easier than forex here for some reason 🤨 Also like x2 the amount

February 5, 2025
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Reply from Pocket Broker

Dear Maitham Al-Balushi,

Thank you for sharing your experience! We're glad to hear you found trading stocks easier and appreciated the variety available. Your feedback is greatly valued.

Feel free to reach out anytime – we’re always here to support you!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Pocket Broker has been working for…

Pocket Broker has been working for years in the industry and I trust the,m 100% without hesitation.

January 31, 2025
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Reply from Pocket Broker

Dear Leandro Tansingco,

We greatly appreciate your feedback about our company. It's customers like you who make our journey worthwhile. Thanks a lot!

Indeed, our company has been existing for years to reach a high reputation in the trading industry. We are very proud of our position and it means a lot to us hearing such praisable words from customers. Your review, along with others, has played a significant role in shaping our company's growth and will help other traders to get a whole picture about us. We hope our cooperation will last for a long time. We wish you happy trading.

Should you have any concerns or questions, please feel free to reach out to customer service whenever you want! Our customer service works around the clock to assist you as much as possible!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

no fees even for copytrading

no fees even for copytrading, and small spread for forex trading, 2 things I care a lot about.- both here. Other than that, the UI is not the best, lots of 'extra' clutter, but w/e

January 30, 2025
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Reply from Pocket Broker

Hello, Cauê Martins,

Thank you for this honest feedback after trading with us for a particular period!
Our team highly values the endeavours of traders to write comprehensive feedback underlining both strong and weak sides.

Unarguably, providing zero fees for copy trading and small spreads for trading forex pairs is one of the most important tasks for us. In fact, ensuring cost-effective trading infrastructure is crucial to letting traders earn more profits and achieve greater results.
We are also thankful for noting about the user interface, which we will continue improving.

If you have any questions, do not forget to resolve them together with the client support team!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

I believe this broker has established…

I believe this broker has established itself as a quick trading provider with me as one of its happy customers.
I like how convenient it is to trade on different sorts of accounts. For example, if you want to focus on forex and regular trading, there is a dedicated mt4 or mt5 real account. I like it and operate not only fx but also cryptocurrencies.

January 27, 2025
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Reply from Pocket Broker

Hello, Oluwaseun Mousegu.

Thanks for sharing your positive feedback with us!

It's such a delight to hear that the customer is happy with our services, as this indicates that we are doing things the right way, and it helps us stay on track towards improvement! We also appreciate your positive words about our collection of accounts. We made sure to offer different account types as the needs of traders may be different, and this way, they would be able to choose the one that fits their requirements the best. Alongside the account, they also have an opportunity to choose the platform for convenient trading.
We also made sure to offer various asset classes so clients could choose to trade whichever instruments they preferred.

If you have any questions or need any help, please get in touch with us!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

I read very recommendable reviews about…pocket-broker.com

I read very recommendable reviews about it. Does anyone tell me how to invest in it? Can I start with a very few rupees? Can I trust it?

December 29, 2024
Unprompted review
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Reply from Pocket Broker

Hi there, Khadija Nazir!

Thank you for sharing your experience of reading reviews about our trading platform.
We are delighted to hear that the recommendable feedback you have found helped you to make a decision to start working with us.

For sure, the minimum deposit threshold that we have set is affordable for most people and equates to $5. This means that beginners can easily enter trading with us, and we will ensure smooth immersion into trading and investing activities.
As for the last question, then we adhere to strict rules and policies imposed by the regulatory body that confirm our dedication to delivering secure and robust trading services.

If you have any questions, please do not hesitate to get in touch with the customer support team!

Kind regards,
Pocket Broker Team

Rated 4 out of 5 stars

Cool

Someone has to write Pocket broker review about 'my safe' feature, that one is NEXT level.

January 25, 2025
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Reply from Pocket Broker

Hello, Wei Jian Koh,

Thanks for your kind words about our services.

It's wonderful that you found the "My Safe" feature useful. Apart from providing high-level trading conditions, we also offer extra features such as this one to present a savings opportunity to our clients.

If you have questions or require assistance, please feel free to contact our support team!

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars
Pocket Broker logo

Reply from Pocket Broker

Hello, Amirul Rahim,

Thank you for sharing your experience with trading forex on our platform. We're glad to hear it was a positive experience overall. While we strive to offer competitive rates, we truly value your feedback as we continue to improve our services.

If you need help or have any questions, feel free to reach out to our support team. We're always here to assist you!

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Great

Packed with so many featuers, didn't think there were so many at the first sight!

January 20, 2025
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Reply from Pocket Broker

Hi there, Zhenyu Tan!

Thank you for this short but valuable feedback about your trading experience with us!
It's a great pleasure for us to hear that you find the platform well-packed with all the required instruments.

It's important for our team to understand that traders are satisfied with the provided services. Hence, we continue improving the infrastructure to deliver the most convenient conditions and the best possible user experience.

If you have any questions, do not hesitate to get in touch with the client support team!

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

Trading forex pairs

I thought they offer only the stock market for trading according to the information on the official website. However, it turned out that they have many other financial instruments... xD
Mainly I’m trading forex pairs and everything is good but I’m not satisfied with the percentage of payouts. It’s not enough for me to get 89%, I think it could be higher eventually. 😐

January 18, 2025
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Reply from Pocket Broker

Hello, Fahd Al-Mered.

Thank you for sharing your experience!

It's important for us that our clients have access to the most popular financial instruments. And that's why we offer a variety of assets on our platform.
We are pleased to know that you have found what you were looking for and hope that you will be able to succeed in trading.

If you have any questions about trading conditions or other, you can ask our customer support team!

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

Illustrative charting

Still tipping my toe into this pool of trading but I never seen that illustrative chart building with any other broker so far!

January 11, 2025
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Reply from Pocket Broker

Dear Laura Ensnem,

Thank you for sharing your feedback about our trading platform,
We're happy to hear that you found the platform's interface and charting experience convenient and visually appealing.

Our main purpose is to equip our traders with all necessary trading tools for achieving their trading goals. As the heart and soul of any brokerage service, the trading platform is one of the most essential features traders seek. We understand this, providing you with a modern and intuitive platform that can suit the needs of both beginner and experienced traders.

If you have any questions or suggestions, please feel free to contact our customer support team.

Best Regards,
Pocket Broker Team

Rated 5 out of 5 stars

Nice of them to take no extra…

Nice of them to take no extra commission or hidden fees from our trades🤝 I've been trading here for weeks and each time I try to be a little bit better. They are great in their sphere.✌

January 9, 2025
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Reply from Pocket Broker

Dear Patricia Rickkort,

Thank you for your awesome feedback! 😊

We’re delighted to hear you’re enjoying trading with us and appreciate our no-commission policy. It’s inspiring to see you striving to improve with every trade – keep up the great work!

If you ever need assistance or have questions, our team is here to help anytime.

Best regards,
Pocket Broker Team

Rated 5 out of 5 stars

Instant

They processed withdrawals faster then my coffee machine 😀

January 7, 2025
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Reply from Pocket Broker

Dear Chijioke Onwudiwe,

Thank you for your feedback! 

We are sincerely glad that you are satisfied with our service and, in particular, the speed of money withdrawal from your account.
It's important for us that our customers are completely satisfied, and for this we strive to make our services even better.

If you have any questions, we will be happy to answer them.

Best regards,
Pocket Broker Team

Rated 4 out of 5 stars

Nothing is missing on Pocket broker…

Nothing is missing on Pocket broker platform. MB expand educational section, but optional.

January 7, 2025
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Reply from Pocket Broker

Dear Nnamdi Ekwueme,

Thank you for your valuable feedback!

Glad you find the Pocket Broker platform comprehensive and well-equipped. Expanding the educational section is a great suggestion, and while we aim to keep it optional, we’ll explore ways to provide even more resources for traders who wish to enhance their knowledge.

If you have specific ideas or topics you’d like us to include, feel free to reach out via email or support ticket. We’re always here to help you out!

Best regards,
Pocket Broker Team

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