I've ordered several batches of business cards from Primoprint over the years, with fantastic results. Every person I've ever handed a card to is impressed and most have something nice to say about th... See more
Company replied
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See what reviewers are saying
Switched over from VistaPrint recently as I was having ongoing quality issues with our business cards. We're ordering a couple thousands business cards per month. Pricing was competitive, they seeme... See more
The process of getting our trading cards done through you is an easy as well as enjoyable process. The site nav is accessible and not confusing. The process of uploading artwork and reviewing the artw... See more
Company replied
I was really impressed with the assistance I received from Matthew in making sure my trading cards turned out perfectly. He was incredibly patient, even when we exchanged multiple emails where he ha... See more
Company replied
Company details
- Prints and Signs Store
- Art Supply Store
- Business to Business Service
- Custom Label Printer
- Graphic Designer
Written by the company
We specialize in print, design, technology, and outstanding US-based customer service. Primoprint was founded with one goal, to make the print-buying experience better. We strive to simplify the ordering process for our customers, improve the production workflow, and provide our team with the tools they need to ensure customer satisfaction.
Contact info
407 Gilead Rd. , 28078, Huntersville, United States
- (888) 822-5815
- info@primoprint.com
- primoprint.com
4.6
Excellent
1K reviews
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These guys have been doing a great job…
These guys have been doing a great job for us for several years- we appreciate the quick turn around and excellent quality of work. Rob
April 28, 2025
Reply from Primoprint
Thank you for choosing us as your preferred print provider. We look forward to working with you for years to come.
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Super helpful
Super helpful getting a very strange problem I had resolved. Will definitely do business with again
April 25, 2025
Reply from Primoprint
Thank you! We look forward to working with you again and are here to help you with all the strange problems that may arise.
Reply from Primoprint
Thank you for sharing your experience working with Primoprint.
Reply from Primoprint
Thank you for your vote of confidence! We look forward to printing for you again in the future.
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Liked the easy of ordering
Ordering was simple and the process went quickly from ordering to delivery. I would order again in the future!
April 9, 2025
Reply from Primoprint
We look forward to working with you again soon. We truly appreciate the time you took to leave your review.
Best costumer service
You guys have the best customer service. Great company and i will return as a customer.
April 5, 2025
Reply from Primoprint
We appreciate your kind words and are thrilled to hear about your positive experience with our customer service. We strive to provide excellent service and are glad you found it to be so. We look forward to welcoming you back as a customer in the future.
Definitely will use Primoprint again...
I have worked with other online printers and Primoprint would be my first go-to now. I was please with the customer service as well as the final product.
April 4, 2025
Reply from Primoprint
Thanks so much for the awesome review! We're really glad to hear you had a great experience with us and that we're now your go-to. It means a lot that you were happy with both the service and the final product. Can’t wait to work with you again!
Long time customer!
We had some hang tags printed and they turned out looking incredible with a spot gloss. We had a little delay in production and they made it right by upgrading our shipping with the difference on them so we would hit our deadline. I've been a customer for years and always use them when I can
March 26, 2025
Reply from Primoprint
Thanks so much for the great review! We're really glad to hear the hang tags turned out looking incredible with the spot gloss—it’s always awesome to see a project come together like that. We appreciate your patience with the delay, and we were happy to help make sure you hit your deadline. It means a lot that you’ve stuck with us over the years. Thanks for always choosing us when you can!
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I'll always return
I have worked with Primoprint multiple times and they are always so helpful. They effectively communicate and work with me through the process each time to make sure I am very happy with project delivery.
March 27, 2025
Unprompted review
Reply from Primoprint
Thanks so much for the kind words! We’re really glad to hear that you’ve had consistently positive experiences with us. Our team’s always here to help and make sure everything goes smoothly from start to finish. Can’t wait to work on your next project!
Great finished product
Great finished product! Wish the prices were lower. Best online ordering and proofing system.
March 15, 2025
Reply from Primoprint
Thanks for the feedback! We're glad you loved the finished product and found our online ordering and proofing system easy to use—that’s great to hear. We totally understand where you're coming from on pricing, and we’re always looking for ways to offer the best value without compromising quality. We appreciate you choosing us!
helpful customer service representatives
March 11, 2025
Reply from Primoprint
Thank you! Our customer service team is top-notch. We look forward to working with you again soon.
Great communication and wonderful work
Great communication and wonderful work. I would come back when needed again.
March 4, 2025
Reply from Primoprint
Thanks, Dwight! We hope to work with you again soon.
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Reply from Primoprint
Thank you for taking the time to leave us a review!
I guess it was helpful that someone…
I guess it was helpful that someone reached out about my proof but I'm not sure if it helped or not. I was told my blue would end up looking purple but in fact it ended up looking black. I'm surprised how far off the color is.
February 28, 2025
Reply from Primoprint
We are sorry to hear about your disappointment with your cards. Our pre-flight processing team reviewed each artwork file before printing and advised about the color concerns you shared in your review. We never want to see a customer dissatisfied, so we will have a member of our QA team reach out via email to find a solution to your concerns. We appreciate the time you took to share your experience and look forward to finding a resolution with you soon.
Reply from Primoprint
Thank you for choosing Primoprint as your trusted printer!
Purchase Review
Excellent service. Fast turnaround. Wonderful quality. Would recommend.
February 25, 2025
Reply from Primoprint
Thanks, Bruno! We appreciate the time you took to share your experience working with us.
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Reply from Primoprint
Thank you. We look forward to working with you again soon!
Service is second to none
February 18, 2025
Reply from Primoprint
Thank you for taking the time to leave this review! We look forward to working with you again soon.
First time ever using Primoprint
First time ever using Primoprint. Used 3 other companies beforehand and hands down Primoprint was the least hassle , fast , and friendly. Julie was assigned to me and my project and should be recognized for the customer service. She was quick, to the point and got my cards to me fast with what I wanted. I will be back
February 19, 2025
Unprompted review
Reply from Primoprint
Thank you for your kind words and for choosing our company. We are thrilled to hear that you had a positive experience with us and that Julie provided excellent customer service. We appreciate your feedback and will be sure to pass it along to her. We are committed to providing our customers with the best possible service and we are glad that we were able to meet your expectations.
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