Protyre Autocare Reviews 

214,680
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, professional staff for delivering exceptional support, reliable assistance, and expert advice during every single visit. Consumers also consistently highlight reasonable pricing, transparent recommendations, and swift, efficient turnaround times for all routine tyre changes and maintenance tasks. However, some people mentioned experiencing occasional longer waiting times at the locations and difficulties reaching the staff by phone due to high workloads. A few reviewers were not happy with communication gaps regarding specific mechanical repairs, leading to unexpected scheduling delays and inconveniences for follow-up work.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the quick response times... See more

Staff

Clients share satisfaction regarding the staff, often highlighting polite, efficient, and welcoming service... See more

Price

Reviewers highlight positive aspects of price, noting that costs are very reasonable, competitive, and match... See more

Product

Consumers find product experiences to be mixed, as many reviewers praised the great prices and availability... See more

Customer service

Users describe positive interactions with customer service, noting that staff are exceptionally helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and price as usual, website is very easy to use, ordering, booking and payment easy and quick. Coffee and toilet facilities are good while you wait and very helpful staff too. Only th... See more

Company replied

Rated 5 out of 5 stars

Can’t fault the team at Protyre @ Thistlethwaites in Bolton. My annual Motorhome MOT appointment was seamless. I do feel disappointed in that when I responded to the Book Early save £10 off your MOT I... See more

Company replied

Rated 5 out of 5 stars

I've used Protyre on Preston Farm a fair few times and never had a bad experience. On this occasion the online booking system failed and didn't create the booking (Third party system, not Protyre's fa... See more

Company replied

Rated 5 out of 5 stars

Needed emergency tyre change due to blowout on A303. First place I called (named for a racing series) were useless, couldn't care less I was stranded on the hard shoulder, tried to book me in for th... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

215K reviews

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4.7

All reviews

(214,680)

35,147 reviews in the last 12 months

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Rated 1 out of 5 stars

I went into the thetford depot couple…

I went into the thetford depot couple days back to see about having some work done on my vehicle..

didn’t get the welcome I should have done being a customer.

bloke who I assumed to be the manager was extremely rude and very abrupt

extremely poor customer service

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Tyre check

Tyre check for possible puncture, done and dusted before I'd even finished my coffee. Couldn't get any quicker than that. Excellent service.

September 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

As always, Protyre Havant gave very helpful advice and a very efficient service at my recent visit to have my tyres checked and replaced. Would recommend.

September 25, 2026
Rated 5 out of 5 stars

Great experience at Protyre Wednesfield

I needed 4 new tyres and had initially checked prices online through Asda Tyres. In the end, I decided to pop into my local Protyre Wednesfield, and I’m really glad I did. The price wasn’t much different, so I decided to go with them.

The manager explained that they were really busy and would need to order my tyres, but he managed to book me in for the following day, which I was really impressed with considering how busy they were.

I dropped the car off on Saturday morning and was told by the staff member dealing with me that, despite being very busy and still having people walking in for jobs, they would definitely get my car done that day. He was great throughout and kept me informed.

They did exactly what they said they would. My car was ready before the store closed, with 4 brand-new tyres fitted at a really competitive price.

I also really appreciated the attention to detail. I stayed while the last wheel was being finished, and the staff member checked everything over and even reset the tyre pressure monitoring system — something other garages have forgotten to do in the past.

Overall, I’m really happy with the service, the price and how friendly and professional the staff were, especially considering how busy they were.

I’ll have absolutely no hesitation using Protyre Wednesfield again. Highly recommended! 👍 ps I forgot the techs name but he is a credit

September 26, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Chemix Autocentre!

I honestly can’t thank the team at Chemix Autocentre Halesowen enough.

I had a damaged tyre on a Saturday morning and was genuinely stuck. I popped in hoping they might be able to help, but there was only one person working. Despite being on their own and clearly having plenty to deal with, they still took the time to help me out and get my tyre sorted.

The whole experience was fantastic. Friendly, professional and, most importantly, genuinely willing to help when I was in a difficult situation.

That kind of service is becoming increasingly rare. When you’re stuck with a damaged tyre and don’t know what you’re going to do, having someone simply step up and help makes a massive difference.

Chemix Halesowen absolutely deserve recognition for this. I’ll definitely be using them again and would have no hesitation whatsoever in recommending them to anyone.

Thank you for getting me safely back on the road. Brilliant service from start to finish! 👏👏

September 26, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Everytime I go there, they are so helpful and friendly, even if it’s a small query they will always advise and have a quick look to resolve the problem. A great team

September 25, 2026

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