Protyre Autocare Reviews 

212,876
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35,458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for consistently delivering prompt, high-quality, and efficient vehicle repairs on multiple occasions. Many people also appreciate the highly competitive prices, clear explanations provided by mechanics, and welcoming atmosphere experienced throughout all routine garage visits. However, some reviewers were not happy with occasional communication breakdowns, unexpected extra charges, and noticeable delays regarding essential vehicle maintenance services. A few other people also felt that unnecessarily long waiting times for retests, scheduling difficulties, and disorganized front desk operations created a genuinely frustrating experience.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting friendly and knowledgeable staff.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Price

Consumers find price to be positive and consistently highlight the competitive and fair rates offered.... See more

Product

People report ambiguous experiences with product, reflecting a mix of satisfaction and concerns. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, noting that staff are welcoming, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I travelled quite a distance to have my tyres fitted here after hearing good things about the centre in Crymych. And I am so glad that I did! Andy and K.C were outstanding. Customer focused servi... See more

Company replied

Rated 5 out of 5 stars

My Hyundai started overheating suddenly. We were due to take our grandchildren home next day and needed a same day repair. I tried 2 other garages before Pro tyres both were unhelpful. At Protyres Ma... See more

Company replied

Rated 5 out of 5 stars

Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more

Company replied

Rated 5 out of 5 stars

Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.7

All reviews

(212,876)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt courteous service with…

Prompt courteous service with reasonable prices

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Paul,

We're happy to hear that our service and pricing met your expectations at our Gloucester branch.

We appreciate your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Freindly and reasonably priced

They ansqwr the phonw and understand your problem. They were busy but got it done in a couple of hours

I would definitely reccomend going straight to them as they dont mess you abour or rip you off

I wish they did a roadside service instead of leaving that to crooks and cowboys

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Customer,

We're glad to hear that we could assist you efficiently and that you appreciate our straightforward approach from our team at our Southam branch.

We understand your suggestion regarding roadside service and value your feedback.

We are always looking for ways to improve our offerings.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, as I arrived without an appointment with a tyre pressure warning light on. I was given info about what they would need to do to check what the problem was. I knew I need two new tyres so was happy to have this done.
I went for some lunch while they did what was needed and came back to find car ready. They had tried to contact me but I had not checked they had the correct number, my fault. Never the less the gentleman at reception was very polite. Thank you.

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Moira Lamb,

We are truly grateful for your kind words and the 5-star rating.

We are happy to hear that our team at our Carlisle Broadway branch was able to assist you promptly with your tyre pressure warning light, even without an appointment.

It is always our aim to provide clear information and efficient service.

We appreciate your understanding regarding the contact attempt and are glad our reception team remained polite and helpful.

We are pleased we could get you back on the road quickly with your new tyres.

Thank you for sharing your positive experience.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Impressive and efficient service

I was impressed by the service I received from Micheldever Tyres. I booked an appointment on-line and was pleased to be directed out of the queue for an on-time replacement of 4 tyres in little over 30 minutes. The efficient service coupled with a keen price and an effective website made this a pleasure.

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Peter,

We are delighted to hear that your recent experience with our team at Micheldever Station was so positive!

It's wonderful to know that our online booking system, efficient service, and competitive pricing contributed to a pleasant visit.

We truly appreciate you taking the time to share your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service

Great service, extremely helpful staff, fair prices

August 12, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Tristan McLaren,

We're happy to hear that our service, staff, and prices met your expectations at our Salisbury branch.

We appreciate your kind words.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

great as always

as always, great service, great guys, very helpful

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Mr Collings,

We are so glad to hear that you consistently receive great service from our team at our Cambridge branch.

We appreciate your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Quality Customer Service

Quick, Quality service

September 2, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Mr & Mrs McPhail ,

Thank you for taking the time to leave your review.

We are delighted to hear that you received Quick, Quality service from our team at our Preston Blackpool Road branch.

Providing excellent customer service is important to us, and it is always rewarding to receive such positive feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Good professional fast efficient.We had…

Good professional fast efficient.We had a bad experience with the previous owners several years ago the staff are trained and knowledgeable. They’re local and I would recommend.
The price also the lowest for tyres via black circle and didn’t have to wait weeks to get booked in.

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Limit111 Smith,

We truly appreciate you sharing your positive experience you had from our team at our Sheffield Mosborough branch !

We are glad to hear our team provided professional, fast, and efficient service. It's rewarding to know our knowledgeable staff and competitive pricing met your expectations, especially after a previous negative experience.

We value your recommendation.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Trailer tyre po

Good value, super quick service and friendly staff. Happy customer

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear GLENN WATSON,

We're so happy to hear that you found our service quick and our staff friendly at our Isle of Wight branch.

We truly appreciate your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent and prompt service for my two…

Excellent and prompt service for my two blown outer tyres - couldn't be bettered

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Mr Heffer,

We're truly glad to hear our prompt service for your blown outer tyres met your expectations at our Bideford branch.

Thank you for sharing your positive experience with us!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Friendly garage.

Friendly garage offering a good service. I always use them.

August 31, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Michael Muench,

We're so glad to hear you consistently have a positive experience with our friendly service at our Stockport branch.

We appreciate your loyalty!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

They be very professional and very…

They be very professional and very clear in what my car needs .

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Evangelos Nikoloudakos,

We're happy to hear that our team at our Southampton Burgess Road branch was professional and clear in explaining your car's needs.

We appreciate your positive feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 4 out of 5 stars

Slight problem but then very good.

Once the man on reception understood that I needed assistance with a problem tyre, not fitted by them, everything was very good. The previous person on reception, a couple of times a few months back, was instantly helpful. I will continue to go to them with tyre issues.

September 7, 2026
Rated 5 out of 5 stars

Super efficient

Super efficient. Left car for not, half an hour later got call… all done, ready to collect! Excellent!

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Customer,

Thank you for your review,

We're so glad to hear about your efficient experience with our team at our Welwyn Garden City branch !

We always aim for quick and excellent service, and your feedback is truly appreciated.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service.

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Mr & Mrs McPhail ,

Thank you for taking the time to leave your review.

We are delighted to hear that you received Excellent service. from our team at our Wimborne branch.

Providing excellent customer service is important to us, and it is always rewarding to receive such positive feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 4 out of 5 stars

Very Good Customer Service

Very prompt and helpful customer service, dealt with punctured tyre very quickly and back on the road with speed. Will definitely be returning in future with any tyre problems

August 21, 2026
Rated 5 out of 5 stars

Thorough and reliable

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Gavin ,

Thank you for taking the time to leave your review.

We are delighted to hear that you found our team at our Leicester Wigston branch Thorough and reliable.

Providing excellent customer service is important to us, and it is always rewarding to receive such positive feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Protyre polite and helpful.

Protyre polite and helpful, and my car passed it's M.O.T. what's not to like.

September 7, 2026
Protyre Autocare logo

Reply from Protyre Autocare

Dear Adrian O' Byrne,

Thank you for your review!

We're happy to hear that our team at our Guildford Moorfield Road branch ,was polite and helpful, and that your vehicle passed its MOT.

Thank you for sharing your positive experience!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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