PTS Compliance Reviews 

896
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, polite, professional, and always willing to go above and beyond to assist. Technicians consistently arrive on time, work with great care, and ensure all electrical and safety equipment complies fully with standards. People note that the testing and inspection procedures are carried out very efficiently with minimal disruption to the workplace. Reviewers also deeply appreciate the helpful office team, clear communication, and the wonderfully smooth overall process from start to finish. Consumers regularly highlight the affordable pricing and trustworthy service, making it easy to recommend them for future compliance needs.

What people talk about most

Staff

People report positive experiences with staff, describing them as consistently polite, professional, and... See more

Service

Customers had positive experiences with service, noting that technicians are consistently quick, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PAT Testing Review Nathan visited again this year to carry out our annual PAT testing. As always, he was friendly, cheerful, polite, and extremely helpful. The service was completed efficiently and w... See more

Rated 5 out of 5 stars

r annual PAT test visit this week with PTS for the first time and was highly satisfied with Mark who carried out the testing. Phoned ahead of his visit as arranged and arrived on time. Very thorough a... See more

Rated 5 out of 5 stars

Well another positive for PTS Compliance very smooth process from the Office based Team to the outbound technician. Nathan Abram is a credit to PTS Compliance polite worked with us in terms of applia... See more

Rated 5 out of 5 stars

Use PTS for years and always great service. Brad came into our new premises today to complete PAT testing. He was great, friendly and very professional. Hannah in the office went out of her way to pr... See more


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Electrician
  4. Fire Alarm Supplier
  5. Fire Protection Consultant

Written by the company

We provide the following services to businesses across the UK whatever size of organisation PAT Testing EICR - Periodic Inspections All Electrical installation, maintenance and reactive work Fire Alarms Installation & Servicing Fire Extinguishers Supply & Servicing Emergency Lighting Health & Safety Course


Contact info

5.0

Excellent

TrustScore 5 out of 5

896 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(896)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Suren was very professional

Suren was very professional, friendly, patient and thorough. He worked quietly and calmly, understanding when equipment wasn't always available and organising to return to that area.

September 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Would use again

Booking was easy, engineer turned up early and completed the testing in a professional and courteous manner. Recommend

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy

Found the company to be very professional in all aspects of my dealing with them. Tyler the engineer was very polite and friendly.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

PAT testing booked in with PTS

PAT testing booked in with PTS, simple & easy process. Appt booked for 15th June @ 9am. Andy Jakeman turned up on time, was polite, chatty & had a good look around before starting the testing. Left Andy to his own devices for 1/2hr or so before checking in with him. Once testing completed Andy informed of the results & went through document that would be issued. Process done & dusted in good time. Very pleased with the service carried out.

June 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Yearly PAT Testing

Brad our engineer attend our site promptly and he was very polite and confident in PAT testing all our electrical equipment, adhering to our employees privacy and returning to complete the test as and when he was able to. He gave a breakdown of any issues he thought we may have and explained a full detailed report will be emailed over. Confident and well mannered employee of PTS Compliance, well done!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service -PTS compliance

Nathan, Martin and the crew blitzed through over 2000 items in two very busy office and warehouse sites with no disruption to the working day process. I would recommend to all . A very pleasant team.

June 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Respectful

We have had our 5 year hard wire test done by Tom and Tyler Mooney what a great team they make they were patient ,respectful and very knowledgeable and made time to explain stuff to me I am maintenance at a nursing home in Sheffield

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

PAT Testing

Andy Jakeman came and completed our PAT testing. He was polite, informative and did a great job. Many thanks.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Sam from PTS Compliance…

Thanks to PTS for being so flexible to send an engineer to PAT test our equipment at short notice. Sam was helpful and friendly, nothing was too much for him, and we really appreciated his flexibility to move his other work around when we realised that there was more to do than originally thought. It was a pleasure to have him on site here.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Nathan was very efficient and an…

Nathan was very efficient and an absolute pleasure to have on site.

Thank you Nathan.

April 3, 2025
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

We're thrilled to hear that you had a fantastic experience with Nathan. Your feedback is greatly appreciated! We look forward to working with you again soon.

Kind Regards,
Chelsee

Advertisement
Rated 5 out of 5 stars

Fantastic

We had Nathan visit us at our dealership yesterday, very pleasant, professional, helpful and efficient. Thank you! Great job!

March 19, 2025
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

We're thrilled to hear that you had a fantastic experience with Nathan. Your feedback is greatly appreciated! We look forward to working with you again soon.

Kind Regards,
Chelsee

Rated 5 out of 5 stars

Steve was Great

Steve visited us and was very professional and
knowledgeable - certainly steered us in the right direction with fire extinguisher needs

March 17, 2025
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

We're thrilled to hear that you had a fantastic experience with Steve. Your feedback is greatly appreciated! We look forward to working with you again soon.

Kind Regards,
Chelsee

Rated 5 out of 5 stars

Amazing professional service

Amazing professional service, I have two business and Steve did the Pat test and fire extinguisher inspection, did both job very well without missing details!
Definitely recommend.

March 11, 2025
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

We're thrilled to hear that you had a fantastic experience with Steve. Your feedback is greatly appreciated! We look forward to working with you again soon.

Kind Regards,
Chelsee

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look