Puretree Cork Reviews 207

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was looking to replace a thin, old, crumbling, cork bath mat. Ordering was simple, though choosing to collect from the factory nearby was a bit more complicated. The mat is thick and generously siz... See more

Rated 2 out of 5 stars

The samples we received were nice so I went ahead and ordered 2 different products. On arrival 5 out of 35 of the first product were missing and 29 out of 37 of the second product were obviously d... See more

Rated 5 out of 5 stars

We purchased the originals harmony cork inspire flooring for our kitchen recently. It was delivered promptly and was easy to fit. We have been incredibly pleased with it so far, it is warm, soft (grea... See more

Rated 5 out of 5 stars

Simply the best quality cork bath mats available. Having tried to replace an ageing cork bath mat, I was becoming frustrated with the quality of those being offered in local stores and through a certa... See more

Company details

  1. Interior Designer

Written by the company

Puretree Cork are the biggest quality cork flooring and worktops in the UK. Contact us today for bespoke cork flooring & wall tiles!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service, answered all my questions and queries. The flooring I bought is beautiful and very simple to lay. Very happy indeed.

October 12, 2020
Rated 2 out of 5 stars

Sample sizes disappointing

Sorry, but the sample sizes sent to me (max of 3) were too small to get any idea of how they might look in my house’s hallway, dining room and kitchen/breakfast room! I had samples sent by another supplier that were MUCH larger. I’m sure that’ll be reflected in their prices (!) but as samples of their products they were far more helpful to have. It would be useful to have a showroom nearby (south Essex) to go see these cork flooring products . . .

October 5, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good size samples

Samples came quickly and were of a decent size unlike some other cork floor companies where the sample was so small it was hard to tell what it would be like.

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

Cork floor for kitchen

We purchased the originals harmony cork inspire flooring for our kitchen recently. It was delivered promptly and was easy to fit. We have been incredibly pleased with it so far, it is warm, soft (great for kids) and importantly it also looks really stunning. It seems to be a really excellent quality product - despite spillages etc, it does appear to be waterproof and very hard wearing. We’re planning on using it in the bathroom also.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

Happy to answer all questions

Happy to answer all questions, brilliant product recommendation, very quick delivery time. Recommend the Amorim Wise as a flooring choice, the finish is superb.

September 22, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service all round

I received the product I'd been searching for at a very reasonable price and the standard delivery time was very quick. Would thoroughly recommend.

September 18, 2020
Unprompted review
Rated 2 out of 5 stars

Made to measure cork not cut to the required size

Ordered some made to measure cork from Pure Tree. It's not cheap and postage and packing is very expensive but I chose them as they could cut the exact piece that we needed for our kitchen. The first piece arrived quickly and admittedly packed well but it was almost 10mm short. I contacted them and they quickly arranged another piece to be sent however this piece arrived 5mm short. It's a shame that their tape measure doesn't work as I can't really fault the service.

September 1, 2020
Unprompted review
Rated 1 out of 5 stars

No show

How can I review these items when still haven't received the samples I ordered!!!

August 23, 2020
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Quick service

To be fair, I only ordered some samples online. They came very quickly and were far bigger than anticipated so gave me a good idea of the quality and colour of the flooring planks. There is a good degree of variation in tone and pattern, which I like and the product feels warm and flexible, which is what I was looking for. As yet we haven’t placed an order, but this is the best of the cork products I have looked at. There was so much choice I wish I could have had more than 3 samples to aid decision making.

July 25, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look