Quirónsalud Reviews 

This is the absolute worst service ever . . . My neurologist ordered MRI and CT scan. The receptionist said she was going to call and e-mail me to schedule my appointments; but she never did. To get in touch with her or anyone in the center is simply impossible.

Absolutely the worst call center I have ever called to. They are unable to answer any questions, putting through to lines where no one answers and it’s nearly impossible to schedule an appointment. I’ve been trying to get any information for more than a week. It’s just unimaginable as one would think that since it’s a private hospital they would like to have patients. I do not recommend

Absolutely terrible experience with this hospital using their digital services. Do avoid, and arrange anything with them directly and pay on the day rather than ahead of time. I booked an appointment for a pre-departure PCR in the Costa Adeje hospital in Tenerife and was charged twice by the hospital. When I tried to get the second charge refunded, they told me that I could not do so as I needed to have made the request 24 hours before the appointment date. I had repeatedly attempted to do so 2 days before the appointment by calling the number they had advertised on the digital services website but kept getting passed around as none of the staff I encountered spoke English. I called 10 times, to several different numbers and spoke to numerous people, before eventually being advised to make my refund request online. Which I then did that same day. Nevertheless, my last communication from the hospital is that they will not refund me the £78 charge they mistakenly made. I am now having to go through my bank to dispute the transaction and hopefully receive a refund. Incidentally, when I arrived for my arranged appointment, there were lots of people who had just turned up that day and stood in a line that was specifically for people who did not have a pre-arranged appointment and were seen the same day for a PCR. The staff that I met at the hospital on the day of the appointment were great - helpful and efficient.

I went to hospital el Pilar. This was by far the worst experience in Barcelona so far. People don't want to work :(

In-person services experience was great therefore we decided to use their app and considered the option to subscribe to their digital services. After contacting them twice more than 72hrs later I am still to receive a response in regards to my inquiry. I find this disappointing and I am sad to say that the digital services are a long way from meeting expectations. This would had been a great option for me and my family in the current pandemic climate but we will give it a pass this time around. QUIRÓNSALUD, please organise your online services better.