Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more
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Company details
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Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 0203 195 3902
- support@quzo.net
- quzo.co.uk
Replied to 80% of negative reviews
Typically replies within 1 week
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Watch Batteries
Easy to deal with, delivery only took a few days and there was no delivery charge, plus the added touch of a little chocolate with each order, I would recommend Quzo UK based on my personal experience.
Wrong monitor sent
I saw all the majority good reviews on trust pilot and was convinced I found a gem but... I ordered an Acer Predator XB323QKV4 (31.5" 4K 320Hz) and was sent a completely different 27" Acer Nitro monitor. I'm currently waiting to hear back from their team but I'm leaving this 1 star review here for now as I'm very disappointed. It could just be a slight mistake from their end. If so I'll edit the review depending on the outcome.

Reply from Quzo UK
Absolutely dreadful encounter
Absolutely dreadful encounter. I initially placed a monitor in my cart, priced at about £170 with a Valentine's Day discount. Just two hours later, the cost unexpectedly increased to £221, suddenly reflecting a supposed RRP of over £290 prior to “discounts.” Inconceivable. The same monitor is available from the manufacturer for approximately £220, exposing this price surge as deceptive. Such manipulative pricing seems almost unlawful and utterly unethical. To aggravate the situation, no customer service contact is available to address this issue. It's an appalling display of opacity and lack of customer assistance.
First class Family company.
I was looking to purchase an Astronomical telescope, having decided the make and model, i checked multiple outlets and was particularly impressed with this company, especially customer feedback. The advertised price was very competitive. It duly arrived within days and although i have not been able to get outside to get the full experience yet, i feel very happy with the unit. Quzo have been excellent, particularly Richard the owner, in keeping me informed, and offering extra help and support should i need it
Easy ordering process, quick delivery, item as described. Recommended.
Flymo Easilife 250 offered for a great price. It was easy to order and was delivered quickly as described. Recommended.
Terrible experience
Terrible experience. I added a monitor to my basket at around £170 with a Valentine’s Day discount applied. Two hours later, without any warning, the price jumped to £221, suddenly showing an RRP of £290+ before “discounts”. Unreal.
The same monitor costs £220(ish) directly from the manufacturer, so this artificial price hike is clearly misleading. These kinds of price adjustments feel borderline illegal and completely unethical.
To make matters worse, there is no way to contact anyone at all to raise the issue. Shocking lack of transparency and customer support.
Calls are answered by real people…
Calls are answered by real people without having to navigate lengthy option lists; also emails receive replies from individual staff with appropriate responses to queries.
I would rather purchase tech from a relatively small reseller whose prices are as competitive as the big corporate resellers (or better), both on principle and due to the ease of contact and personal response.
Great price
Great price, prompt service and no issues. The monitor itself has developed a fault, but this is being dealt with by Dell; no complaints for Quzo service and happy to recommend
Thrustmaster TPR Pedals
The pedals were very well priced. Delivery was prompt.
The pedals arrived well packed and in perfect condition
Needed a monitor for the new pc I…
Needed a monitor for the new pc I ordered and saw this company had stock of one of the recommended LG models. Simple ordering process, good comms regarding payment dispatch and delivery. I would definitely recommend Quzo.
Dispatching was quick and the product I…
Dispatching was quick and the product I ordered was very well packaged. Communication was also great, hence why I'm leaving this review.
Great communication and responsible customer support
I had a very positive overall experience with Quzo UK.
My order initially arrived as a partial delivery — only one item was delivered on the first day. I contacted customer support, and the issue was handled quickly and professionally. I received clear communication, regular updates, and the missing item was dispatched without unnecessary delay. The cost of expedited delivery was also refunded, which I really appreciated.
What stood out most was how seriously the issue was taken and how smoothly it was resolved. Even though something went wrong at first, the way the situation was handled gave me a lot of confidence in the company.
I’m very happy with the final outcome, the product, and the level of customer service. I would feel comfortable ordering from Quzo UK again and would recommend them to others.
Cancel orders to hike up prices
25/12 - purchased a HDD for 356.13
29/12 - my order is cancelled with the following reason given: "Unfortunately, due to a system error, they were marked as being in stock. I also contacted my supplier to see about obtaining further stock, however, they aren’t able to provide an estimated date for replenishment due to supply shortages throughout the entire supply chain."
30/12 - despite the chain-wide supply issues, 7 units of the HDD in question are back in stock on Quzo's website, except now it is priced at £1,295.13, more than 3 times the original price from just 5 days ago
Can't recommend doing business with a store which will cancel your order and lie about it whenever they realise they can sell the item to someone else for 3.5x the price.

Reply from Quzo UK
Incredible family-run business!
I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard himself wanted to ensure everything was okay with my order. I can’t recommend this family run business enough! ❤️
Great company to deal with
Great company to deal with. Item at a great price with quick delivery
Excellent price and very fast delivery
Delivery said it all for me..
Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst).
Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There is an ‘Ask a question’ box at the bottom which users can raise queries about a particular product, but mine wasn’t responded to so a bit disappointed.
Was able to search for what I need without hassle and at a bargain price as well. Will definitely be purchasing from here again in the near future especially when the sale is on.
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