Quzo UK Reviews 731

Great service really cheap price

Good communication very competitive price .Although the box was open at one end the contents seem to have been in good condition. Sound-bar is sufficient for what we wanted from the LED Tv we are using. Delivered on time and would highly recommend this company

Excellent customer service and the best price I could find online. Communication was clear and prompt throughout, highly recommended!

The product was as described and this was delivered ahead of time. Fantastic product and service delivery. I will recommend this seller anytime.

Quick and efficient delivery. Was kept informed about delivery throughout

SEE IMAGE PROOF ON GOOGLE MAPS REVIEW

Where to start with these lot... First I order a UPS from Quzo.co.uk on the morning of 06/03/2025. Money goes out my account and to them via PayPal.

I check the order status throughout the day, nothing seems to change.

I send them an email on 07/03/2025 at 5pm asking when it'll be dispatched. No response.

I continue checking the order status page which now says it's been handed over to the courier, but underneath that it says 'Preparing for delivery' I send an email to their support address on 11/03/2025 at 5pm. No response.

I send another email on 12/03/2025 asking when it'll be dispatched. No response with no change to the order page.

On 13/03/2025, the estimate that it's due to be delivered, I get an email from support staff, who is probably the owner, telling me '...the payment did not go through and your order was automatically cancelled.'

I respond telling him I have emails of the receipt of payment via PayPal to his company of the amount of £407.30. He continues to lie and tell me the payment was cancelled and proceeded to tell me he can't sell something for free, when he is the one who cancelled the payment?

At no point did Quzo provide a single shred of reliable evidence to support their claim that the order was 'automatically cancelled' (7 days later??) and that the payment failed, despite me confirming with my bank that it was the merchant (the mendacious Quzo Cowboys) who revoked the payment.

This company is a fraud. It is clear the owner cancelled my order and payment several days after taking my payment, then decided to lie to me and tell me my payment didn't go through.

On top of all that the owner increased the price of the item to over 2x the amount I had paid on the website's listing.

I even contacted Chase, my bank, and they even informed me that the merchant cancelled the order. As you can see, Quzo UK CANCELLED my payment. Then lied and told me the payment didn't go through. Don't trust these fraudsters. See the attached support images from Chase UK on my Google Maps review of these cowboys.

Would you really trust a company who emails as the owner but signs off with a different name?

Do yourself a favour and stay away.

Response to the mendacious fraudster: Don't listen to his lies. No one was trying to get anything for free whatsoever. You can clearly see I made the payment of 407.30 GBP. YOU cancelled it. Then you increased the listing for over 2x the original price. You have provided no proof, not a single sliver of evidence that substantiates that the payment and order was both 'automatically cancelled'. And for reference, this 'automatic cancellation' was made seven days after I even submit the order. You are a chronic liar.

Searched online for best price and Quzo was lowest of all. The free next day delivery was a bonus. What’s not to like?

Great family run company with excellent customer support and service for all your computer needs. They really care about their customers which is very rare to find in todays fast pace retailers.

Found Quzo on Pricerunner. Cheapest price.
Ordered a rug doctor cleaner - must have been dispatched the same day.
Arrived quickly and in perfect condition.

The correct product arrived quite quickly I might add, in perfect condition and worked straight away without any problems (I have had wrong items sent from another retailer before) but thankfully not this time.

Fast paid delivery service
And a good product wireless power bank

Absolute shambles of a company, ive never felt so let down by anyone before. ive asked for help on multiple occasions in relation to a faulty product i have been sold. i keep getting passed around like a hot potato and no one seems to want to help me. this is absolutely diabolical service. i shall never deal with this company again. it is wrong how they are treating their customers.
Ought to really give their heads a wobble!!!

To top it all of Richard sends an email asking me to rate my experience! ridiculous.

Wonderful experience with Quzo company. The item is perfect. Delivery was faster than I expected. The item was delivered in 2 business days without any additional payment. Excellent service! Huge thank you!

Searched around for a compact portable phone charger, found a great one at Quzo and at a great price. Communication from order through to delivery was great with timely updates by email. Great service and cracking charger at a great price. Highly recommend.

Fast and efficient service at a good price, would happily use again!

Absolutely good service from this company. The item arrived very soon and was packed in perfect condition. And I especially appreciate Richard's quick response to my enquiry. I would highly recommend this company.

Product delivered quickly and well packaged! Instructions are super easy to understand and follow for perfect application xx

First time using this store & it was a great price and very smooth communications and delivery.

Will definitely try them again 👍

First time using Quzo and couldn't be happier, excellent packaging and sent next day as paid for, was just after the festive period so very impressive.
Thank you :)

The order was well packages it was delivered quickly.

Very happy with the service.