Price was cheaper than my renewal quote so that was main reason even though was not so much by the time i had to add on the same cover i had before. Been REC member since 2009 so maybe it will remain... See more
Company replied
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This is the first time I have used RAC for my car insurance. Everything was online and even though I am in my eighties, I found the whole experience pretty easy. I also went back afterwards and mana... See more
Company replied
It seemed to be a fairly good price from a company I was comfortable with. You can only tell if an insurance company is good when you make a claim though, hence only four stars!
Company replied
All went smoothly, despite car insurance being very much a distress purchase. Worthwhile to keep self snd named drivers covered, c/w RAC breakdown assistance. Hoping for an uneventful year.
Company replied
Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
19K reviews
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had trouble getting insurance online…
had trouble getting insurance online so spoke to a person it was sorted easy
August 19, 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Quick and easy to renew on line
August 21, 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Quick and easy to find info.
August 26, 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Price was lmportant and very…
Price was lmportant and very competitive I struggled a little bit with the setting up but got there in the end
August 20, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
BULLYING and THREATENING ME with COLLECTION AGENCIES even though my debt is on hold
Following my experience where my insurance renewed for 38 days but I had to scrap my car and RAC demand I now pay them £197 (approx) - I made a complaint as I feel that they treat customers unfairly and are not transparent in their communication at all. You are now BULLYING ME and threatening me with COLLECTION AGENCIES
For example, if my year's insurance by DD came to £404 a year (1.11p per day) then why are they not only charging me a cancellation feel of £45, another £45 for intermediary services (so think twice before you sign up for breakdown, extra legal etc - all very basic provision by the way) but £136.04 for insurance, which equates to £3.58 per day.
My 'Debt' has been put on hold until 24.09.26 but today I received 2 demands for payment in full (the person I last spoke to removed the cancellation fee of £45) and they state they will pass the debt to a COLLECTION AGENCY if I do not pay immediately!
As far as I am aware, I was told that my debt was on hold so why am I being sent threatening emails? Also, I made it very clear which email i wanted communication sent to but they have (of course) sent these demands to me via TEXT and the email address I asked not to be used. Well done RAC for your bullying and incompentence.
Your agents have not even asked me if I can afford to pay this amount in one go and your website does not allow me to change payment methods. So me cancelling my Direct Debit as I cannot have this amount drawn on my account - will be seen as refusal to pay. I have not refused to pay what I owe but we are in dispute about how much!
August 28, 2026
Unprompted review
Reply from RAC Car Insurance
I'm truly sorry to hear about the stress and frustration this has caused you during an already difficult time. Scrapping your car is stressful enough without having to worry about unexpected costs, automated payment demands, or confusing calculations.
Hi,
We want to make sure your complaint is fully investigated and that your account details are handled correctly. So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Please rest assured that we take your feedback seriously, especially regarding how we communicate and how we support you with payment options. Once you send over your details, we'll get right on it to help clear this up for you.
Vicky
Very good price and easy to do.
August 20, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Cancellation charges
The website would not allow me to add a driver to the policy before it started with no explanation. When chatting to the company, they assured me they could try to add them, with the same result. They then charged £90 to cancel a policy that hadn't even started and did not provide a receipt, document on the account or explanation of charges without having to contact them directly. Completely unhelpful and took a long time to resolve.
August 25, 2026
Reply from RAC Car Insurance
Hi Amy,
Thank you for bringing this to our attention.
We’re sorry to hear about the difficulties you experienced with adding a driver to your policy and the subsequent cancellation charge.
We will be in touch to discuss this further.
Tahara
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Insurance Renewal
Spoke with Tracey (Tracy) today to discuss my insurance renewal quote.
What a lovely lady, credit to your company. Not only reduced my quote, but did it with kindness and such polite professionalism.
Customer service is to me more important than online quote tools.
Such a credit to your company. Thank you Tracey.
August 28, 2026
Unprompted review
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
quick clear easy process
August 24, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Very competitive pricing
Very competitive pricing. Professional and efficient process, easy to navigate.
August 19, 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Perfect smooth
August 19, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
OK but trying it on as usual
As per usual, the renewal offer was much higher, but on rejecting that I then received a lower offer that was - just - acceptable. I know this is standard practice, but this whole business of automatically fleecing loyal customers who don't question leaves a rather bad taste in my mouth.
August 20, 2026
Reply from RAC Car Insurance
Hi David,
We’re sorry to hear about your experience and understand your frustration regarding the changes to the benefits offered during your renewal.
However, as your concerns relate solely to your breakdown cover, which is separate from your insurance policy, this isn’t something we’re able to assist with directly. We would recommend contacting RAC Breakdown directly to raise your concerns and discuss the offer and renewal you received.
We apologise for any inconvenience caused and hope your concerns can be resolved with the relevant team.
Vicky
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Competitive price
August 25, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
just what i needed for my car.
August 25, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
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