Price was cheaper than my renewal quote so that was main reason even though was not so much by the time i had to add on the same cover i had before. Been REC member since 2009 so maybe it will remain... See more
Company replied

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Created with AI, based on recent reviews
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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The information was clear, relevant and suited my pocket and my driving use. From a comparison site, RAC cover was reasonable, and I chose it for those reasons. I would recommend them to friends.

Reply from RAC Car Insurance
Been with them for years and not that I've needed to speak to them often but they have been helpful when I have

Reply from RAC Car Insurance
Awful service, just tried to swap my vehicle mid policy and the quote coming back was for a year about £500 more than what I am getting on comparison sites. Thinking I’m going to have to cancel policy accept the cancellation fee and go from there awful and way overinflated price for a vehicle change no contact number to speak to an advisor just chat which is not so easy to discuss over

Reply from RAC Car Insurance
Renewal was easy and you gave the best service

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Easy transaction. Also pleased with other services offered eg, car service from home.

Reply from RAC Car Insurance
This is the second year I have used RAC Insurance. I did sign up for auto renew but I checked comparable prices and found the RAC was very competitive so let it continue.

Reply from RAC Car Insurance
Straightforward process and enabled a change to be made afterwards

Reply from RAC Car Insurance
Had some difficulty in changing to a new credit card.
Initially the system appeared to have acknowledged that I had updated to a new card but then I received notification of potential policy cancellation.
This was resolved by a 'chat' session.
the RAC insurance is new to me, sign up to the insurance was easy, time well tell how good it is if i have to make a claim

Reply from RAC Car Insurance
You reminded me in good time, leaving me time to price check if necessary or leave it to auto renew. Quite painless except for the price increase.
Have insured my car through RAC for some years, it’s a simple process, good documentation and good level of cover.

Reply from RAC Car Insurance
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