Car insurance is a bloody racket tbh but this year the cheapest option that wasn't a hideous policy was the RAC and the cover is pretty good for the money when you compare it to other less well know... See more
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The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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Have been with them for a few years now. Renewal price seems to be better than competitors so have stayed with them.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
RAC Absolutely Brilliant
Renewed Car Insurance was so easy
RAC send details that are on offers
5 Stars

Reply from RAC Car Insurance

Reply from RAC Car Insurance
I was given great service by customer service team and although renewal schedule sent had quotation with high premium,i was given new quotaion with lower premium.

Reply from RAC Car Insurance
My daughter negotiated it all for me and when there was a hiccup about a payment going through, she said the person on the chat line thing was very helpful.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Once getting through compare the market it was a breeze to sort out the car insurance

Reply from RAC Car Insurance
Due to the way the service is provided, I was not able to speak to a real person. The form which was sent to me as a result of my call (yes that's right, I called the phone number and a recorded msg sent me a form to fill out!) did not have the options I needed to represent my situation. It was useless and I was refused service because I was unable to explain my situation. Very poor.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
My son renewed my insurance this year as he was staying with me. He was pleased with the response he received from your staff.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Insurance renewed without problems and hard copy essential documents provided immediately upon request.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
I was very happy with receiving my Car Insurance renewal on time and then getting my documents through the post. Would have liked my premium a bit lower but I expect this is because of my age.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Feel confident using this insurance provider bit expensive for a 75 year old though
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