Happy with the service I received. Phone as described and arrived quickly in great packaging with a sweet treat 🙂. Taken a star off for the website, as I feel this wasn't clear in looking at specific... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered online and, of course, you never know whether their opinion of condition matches yours. Phone arrived quickly, really well packaged and thoughtfully presented. Phone (Samsung Galaxy A34 5G) co... See more
Company replied
The phone descriptions were clear and explained what their specifications were with images that were like the devices. The site didnt seem to push unwanted items forward which can be confusing. Devi... See more
I like the proactive approach I did not like difference in prices but you honoured the sale when I returned my Google mobile to yourselves . I liked that you sent secure packaging and using a QR cod... See more
Company replied
Company details
- Cell Phone Store
- Cell Phone Recycling and Unlocking Service
- Computer and Accessories Store
- Electronics Accessories Wholesaler
- Electronics Company
- Electronics Store
Written by the company
Reboxed® is a better more sustainable way to upgrade your tech
Contact info
London, United Kingdom
- support@reboxed.co
- reboxed.co
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a re-con iPhone through…
I bought a re-con iPhone through recommendation from Smarty and I have no problems with my iPhone, I can highly recommend this company, the delivery was prompt and efficient, the is excellent, I will definitely use this company again
March 6, 2026
Unprompted review
Reply from Reboxed®
Hi Mary,
Thanks for sharing your experience, and we're glad to hear the iPhone has been working perfectly for you.
It’s great to know delivery was smooth and everything met your expectations. We really appreciate the recommendation and your support, and we’d be happy to help you again in the future.
Best wishes,
Reboxed Customer Experience Team 🌍
Delivered quickly
Delivered quickly, better than described item in my opinion. Why buy new?!
May 11, 2026
Unprompted review
Good communication
I was very happy with the phone I purchased from reboxed and would recomend this company
May 22, 2026
Unprompted review
Time to redial Reboxed
Top quality, good-as-new phones at unbeatable prices, that also come with a warranty, what's not to like?
Get the model you want @Reboxed.....
March 26, 2026
Unprompted review
Rrboxed, highly recommend
It was quick and easy to find the phone I wanted, at a very reasonable price. Delivered within a couple of days and immediately up and running. Highly recommend.
April 10, 2026
Unprompted review
The product supplied is just fine
June 9, 2026
Unprompted review
Reply from Reboxed®
Hi Roy,
Thank you for taking the time and leaving us a review.
We hope for your continued support!
Best wishes,
Reboxed Customer Experience Team 🌍
Just about to buy my 4th phone
I’ve brought 3 iPhones from reboxed for the wife my daughter and my son we have not had one problem. Phones work great in better condition than was advertised fast delivery just about to order a my 4th phone for myself, would give more than five stars if I could and definitely have been recommending to family and friends.
June 9, 2026
Unprompted review
Use REBOXED, they're awesome!!!
Quality of the reconditioned phones, the choice, the navigation and filtering available on the website, customer service, communication and delivery times were all, absolutely top tier, 10/10 5* service. Thanks guys
March 4, 2026
Unprompted review
Reply from Reboxed®
Hi Lindsay,
Thanks so much. This is amazing to read!
We're really glad you had such a great experience with the quality, website, service, and delivery. It means a lot to hear everything came together so well for you.
Really appreciate the support and kind words. Thank you for choosing Reboxed!
Best wishes,
Reboxed Customer Experience Team 🌍
The Phone was in Good condition
The Phone was in Good condition
They delivered it quickly than I thought as it was a birthday gift.
April 2, 2026
Unprompted review
Good price easy to order Phone was like…
Good price easy to order Phone was like brand new it was mid range price so Happy with Phone great deal battery life good too
April 23, 2026
Unprompted review
Good phone at a good price.
What a great firm to deal with.
Everything runs so smooth from start to finish.
April 21, 2026
Unprompted review
Absolutely love my new phone ,it was…
Absolutely love my new phone ,it was send so protected and arrived safely, have recommend this site to all my family and friends as one not to miss if they are looking for a new phone.
Thank you all for your hard work looking after me .
Bernadette Waters
April 17, 2026
Unprompted review
Reply from Reboxed®
Hi Bernadette,
Thank you so much for your kind words. We're really glad your phone arrived safely and well protected, and that you’re happy with it.
It means a lot to hear you’d recommend us to your family and friends too. We really appreciate your support and your trust in us.
Best wishes,
Reboxed Customer Experience Team 🌍
From ordering to delivery
From ordering to delivery, everything was spot on.
Communication was good, but it would be nice if you had a phone number to call, as it took a number of days for you to reply to my messages. It aas my error in the first place, but to speak to a human, it could have been resolved
March 20, 2026
Unprompted review
Reply from Reboxed®
Hi there,
Thanks for sharing your experience 😊
Great to hear everything went smoothly from order to delivery and that communication was clear.
We appreciate the feedback about having a phone line too. We understand how helpful speaking to someone directly can be, and I’ll pass this on to the team.
Best wishes,
Reboxed Customer Experience Team 🌍
Easy Process
I like the proactive approach
I did not like difference in prices but you honoured the sale when I returned my Google mobile to yourselves . I liked that you sent secure packaging and using a QR code made sending the handset straight forward. I chose Reboxed because it's a small independent company and offers some ethical background.
March 7, 2026
Unprompted review
Reply from Reboxed®
Hi Fiona,
Thanks for sharing your experience. We're glad the process felt straightforward and that the return went smoothly for you.
It’s great to hear the packaging and QR code made things easier, and that our team was able to support you when it came to the sale.
We also appreciate your note on pricing. Thank you for choosing us and supporting a smaller, independent business. It really means a lot. 😊
Best wishes,
Reboxed Customer Experience Team 🌍
Very easy procedure which worked…
Very easy procedure which worked smoothly and efficiently.
April 13, 2026
Unprompted review
Samsung s24 ultra
I ordered a excellent condition Samsumg s 24 ultra. This phone did not disappoint runs smooth and in perfect condition. I had plenty of communication with reboxed they emailed me every step of the way. Even rearranged my delivery date to a date more suitable date for me. I even recommended Reboxed who ordered from there the next week.
May 4, 2026
Unprompted review
Simple website. Good Phone
Simple website. Good payment options. Good phone
February 14, 2026
Unprompted review
Good ethos, good products, reasonable prices.
I love the ethos of this company. I also love the website and the choice of products on offer. We would buy from here again.
June 1, 2026
Unprompted review
Reply from Reboxed®
Hi Chris and Sina,
Thanks so much for your kind words.
It means a lot to hear you appreciate our ethos, website, and product range.
We’re glad you had a good experience, and we’d love to have you back again in the future.
Best wishes,
Reboxed Customer Experience Team 🌍
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