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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items like laptops and PCs arrive in pristine, like-new condition with no visible damage and perform exceptionally well. Many people highlight the fast and stable performance of their purchases, making them suitable for various uses, from university studies to gaming. The delivery service is frequently commended for its speed, secure packaging, and efficiency, with several consumers receiving their orders promptly and in perfect condition. Reviewers also appreciate the overall service, finding the purchasing process easy and straightforward, and the support team responsive. However, some customers also noted issues with faulty products, such as a refurbished laptop that started freezing and shutting down shortly after purchase. A few other people also felt that the product specifications on the website were not always 100% clear, or that certain details like the rear view of a computer were missing.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that items arrive... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent condition... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery of... See more

Service

People report positive experiences with service. Many customers praise the great service and products,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers praise the pristine condition of devices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to find a PC and order. Pad a little extra for express post. Two days later, the device arrived extremely well packaged and exactly as described. One of those gratifying purchases that some organ... See more

Rated 5 out of 5 stars

I recently purchased a refurbished Surface Laptop 4. The laptop arrived in very clean condition. No visible damage, and it looked almost like new. Setup was smooth, and everything worked proper... See more

Rated 5 out of 5 stars

The site lay out was extremely accessible. My item arrived very quick and in extremely secure packaging! Very impressed with their service throughout. The laptop had 0 scratches and runs like an absol... See more

Rated 5 out of 5 stars

Another great laptop purchase! Updated my son's laptop for school with a Lenova Thinkpad X1. Another great shopping experience with Recompute. I always buy refurbed now - laptops and phones. The w... See more


Company details

  1. Computer and Accessories Store

Information provided by various external sources

Find great deals on refurbished desktops, laptops or servers at Recompute. We offer free delivery Australia wide. Shop online now or visit our showroom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Outstanding Customer Service

If I had to choose a single word to describe my dealings with Recompute it would have to be simply 'OUTSTANDING'! Well considered advice provided over the phone as to what was the best laptop for a beginner would be? Sure was, and it certainly wasn't the dearest laptop in the warehouse either! Request to delay delivery till after we returned from holidays? Not a problem! Request for Recompute to consider reimbursing me for the 'Black Friday' discount that I forgot to apply when placing my initial order? Certainly. We'll put it through as soon as the laptop order is processed and dispatched!

I'm usually fairly wary about purchasing online, particularly with businesses that I have never dealt with before. However, the online reviews about Recompute certainly eased my doubts, and my own experince with them now confirms what everyone else had already said. I would certainly have no hesitation in recommending Recompute to any of my friends and acquaintences.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Great website, easy to find what I wanted with full detailed description.
Prompt service and well packaged and laptop was exactly as described
Would definitely recommend

November 21, 2024
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Rated 5 out of 5 stars

My Lenovo arrived

My Lenovo arrived - beautifully packaged - hooked up and running in 20 minutes - looks and works like a brand new one - my second purchase from recompute -- highly recommend.

October 25, 2024
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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, was very reluctant to purchase at the start but they were amazing to deal with. My initial purchase was not going to serve my purposes and Francis made changing over to a better model so smooth and easy. Highly recommend them

October 18, 2024
Rated 5 out of 5 stars

I got it

my new to me laptop was delivered quickly. I think the previous owner rather enjoyed his coffee given I am still whiping up coffee drips.

September 18, 2024
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Rated 5 out of 5 stars

Awesome

It was a smooth experience buying my laptop from Recompute. Would definitely recommend to others.

August 26, 2024

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