I had an excellent support experience with Resell.biz. I was troubleshooting an email verification delivery issue, and the support engineer, Shaheen Walton, handled my ticket professionally and th... See more
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See what reviewers are saying
Been a customer of Resell.biz for 17 years. Never had a single complaint. And when it comes to customer service, they have been awesome. Due to some technical difficulties, I lost access to my... See more
When I ignored all the warnings regarding our domain name expiring and it finally did, we truly panicked. Because of my mistake all company activities were frozen! Friends at RESELL persaonally help... See more
ICANN must ban such registrar with worst or truly said zero support. We are working with Namesilo, ResellerClub and Namecheap and never see such worst support. No one is replying and billing is on bea... See more
Company replied
Company details
Information provided by various external sources
Resell.biz is the complete domain and affordable reseller hosting services provider. No deposits and no starting fees, resell web hosting and more today.
Contact info
West 100 North 517, 84332, Providence, United States
- resell.biz
4.1
Great
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt and Courteous
Multiple replies were performed promptly. Issues were corrected AND explained. Thank you!
August 26, 2021
Unprompted review
Reply from Resell.biz
Hello Debbi, Thank you very much for taking the time out to share this awesome feedback and 5-Star rating of our support team, it means a lot! We're very happy our team was able to fix the issue and also help explain what had happened. We believe in empowering our customers with information, so it's great to know that our team's on the right path. If there's anything we can do for you, please let us know anytime. We're here for you 24/7 and happy to help!
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Very helpful and attentive.
May 18, 2021
Unprompted review
Reply from Resell.biz
Hello Mehdi, Thank you for the short review and very sweet rating! It means a lot to us that you rate our services as 5 Stars. Thank you for being our valued customer and please feel free to contact us anytime. We're here for you 24/7, including holidays!
I forgot my Reseller ID & Email…
I forgot my Reseller ID & Email Address.
Customer support is excellent. And I got my Account again successfully
April 22, 2021
Unprompted review
Reply from Resell.biz
We are incredibly grateful that you took the time out to leave us a 5-Star review, Jafaruddin! We are really glad our team was able to help you regain access to your account and appreciate the feedback and rating! Please feel free to contact us anytime, we're here for you 24/7!
Customer service very much on top of…
Customer service very much on top of things and very helpful in every aspect very knowledge of service that they provide.
Sincerely,
Ho Pham
April 10, 2021
Unprompted review
Reply from Resell.biz
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Thanks Support Team :)
March 16, 2021
Unprompted review
Reply from Resell.biz
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
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Such a poor service
Such a poor service. Server is not working for > 27 hrs and still not fixed. Always getting the same reply "senior admin team is working on it ....."
March 12, 2021
Unprompted review
Gulugahost Support
The support from Nathan and the team ws great. They resolved an issues that we have been strugling with for a while. Excellent support.
March 2, 2021
Unprompted review
Great and timely responses
February 25, 2021
Unprompted review
You have taken up my requests and…
You have taken up my requests and concerns very seriously and professionally, and made many efforts to followup, and allow me to achieve my objective of getting back access of my domain name with D9 Hosting, and I appreciate your efforts.
Thank you very much.
January 19, 2021
Unprompted review
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I was helped by Akram A
I was helped by Akram A. He needed to walk me through a difficult procedure and he explained all the steps necessary. It took a while but he did not lose patience. The important thing is that we were able to get the task accomplished. If there were six stars, I would give him that.
December 7, 2020
Unprompted review
Reply from Resell.biz
Cheers for leaving your 5 star review!
This is what I love to hear regarding your experience.
Have a good day,
Matt
Ryan A was most helpful today
Ryan A was most helpful today when I had issues with accessing our account to change the DNS settings. The issue was taken care of in minutes. Thanks for the great support!
November 20, 2020
Unprompted review
Reply from Resell.biz
Cheers for leaving your 5 star review!
I will pass your feedback over to Ryan.
Have a good day,
Matt
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