Respondent Reviews 1,221

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 729 reviews, reviewers had a great experience with this company. Many people find the platform to be powerful and easy to navigate, offering a wide range of studies with good incentive rates. Customers appreciate the clear project descriptions, smooth communication with researchers, and the overall well-organized and authentic experience. The payment process is often described as smooth, trustworthy, and timely, with many users receiving their incentives quickly. However, some people were dissatisfied with payment delays and issues, particularly with studies that were completed but not paid. There are also concerns about customer service, with some reviewers reporting slow response times, generic replies, and a lack of support when payment issues arise. Additionally, some users expressed frustration with the website's intuitiveness and the limited payout options, especially for international participants.

What people talk about most

User experience

Users describe positive interactions with user experience, with many finding the platform easy to use,... See more

Payment

Reviewers mention ambiguous feedback about payment, with many expressing significant frustration over not... See more

Website

Customers consistently note positive experiences with the website, with many praising its layout and ease of... See more

Response time

People report ambiguous experiences with response times, with many reviewers expressing frustration over a... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Respondent has been great to work with. I qualify for a good amount of surveys and focus groups and I’ve been able to make money from participating in these. The website is a little frustrating at tim... See more

Rated 4 out of 5 stars

It’s a great professional organization doing meaningful and sensible research work on several important topics. Their screeners are smart and not annoying as they respect the time of the participan... See more

Rated 4 out of 5 stars

Respondent is one of the most powerful platforms for professionals.. I just hope that they can provide bank transfer payout options in Egypt.

Rated 4 out of 5 stars

I’ve been using respondent since October 25 and has mostly love it, I get paid quickly by researchers and the interviews have been really fun. I’ve had one issue with a researcher not paying despite... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Incentive doesn't line up with what is promised.

Respondent is a legitimate platform I have used for two years now. The biggest issue I have is their rewards program. Many times their gift card incentive is marketed as a certain amount but I consistently get less. That's not okay. It's a gift card. What are they doing, taxing it?? Why am I getting $14 or $33.50 when I was told $15 or $35? This isn't when I go to cash out a card either. I get an email saying my rewards are in and that they are for a less than advertised amount.

May 20, 2026
Unprompted review
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Rated 2 out of 5 stars

Passable

Passable, but overall the studies, I did just applied for one, even tho I take 5 daily screener, maybe if respondent send me some recommendations to apply would be better.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

I really enjoyed my experience with Revolut x app

I really enjoyed my experience with Respondent! The process was smooth, the study was interesting, and the payment arrived quickly through Tremendous. I'm definitely looking forward to participating in future studies.

However, I would like to flag one issue: the Virtual Visa prepaid card offered as a reward is unfortunately not accepted in Romania. I tried using it on multiple platforms — eMAG, PayPal, and Wise — and all of them declined it. This makes it very difficult to actually use the reward money and I still wait an response from Tremendous how can I use the money.

It would be great if Respondent or Tremendous could offer a more accessible payment option for participants in Romania, such as a direct bank transfer or Wise, which supports local bank accounts in RON.

Overall a great platform — just hoping the reward options improve for Romanian participants!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

For people who like giving opinions

There is a wide variety of surveys/studies available that you can find anything to meet your needs, the payments are prompt and wide selection and the applications are easy to use and operate. You're able to provide open and honest feedback that helps others enhance products and user experience while getting paid in the process. I've had an excellent experience with respondent and highly recommend.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy & Worth It!

Surveys are easy to complete and payout is sent in a timely manner! It is easy to see what applied to me so I don't have to waste time applying to surveys that I don't qualify for!

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

It really works!

I just had my first Interview and everything was great! It was a lot of fun and I feel like I can truly make a difference by sharing my opinions

May 15, 2026
Unprompted review
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Rated 4 out of 5 stars

Overall Experience on Respondent: Positive

I have been a participant on Respondent for over a year and my overall experience has been very positive.

What works well: Every project I join pushes me to research the relevant industry, technology trends, and emerging topics — a genuine knowledge benefit I did not expect when I signed up. Payment has consistently arrived on time after project completion, which stands out compared to similar platforms I have used. This reliability is a strong reason I continue participating actively.

One suggestion: I would find it valuable if participants could receive a brief post-project summary — for example, a note on how their input contributed to the research goal, or what skills or knowledge areas the project touched on. This would help participants feel more connected to the research process and could encourage deeper, higher-quality contributions.

I hope this is useful to the Respondent team and wish the platform continued growth.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Just Fantastic

The company is reliable and ensures timely payments for the studies you participate in. Overall, the experience has been smooth, authentic, and well-organized. The researchers on Respondent are also professional, genuine, and reputable.

May 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful!

I am regularly getting opportunities to participate in surveys and the matches with my background, experience, and expertise have been very good.

May 16, 2026
Unprompted review

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