RespondentReviews 

1,224
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 732 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use and navigation, highlighting its intuitive design and clear layout. Many users appreciate the variety of engaging studies available, which offer fair payouts and a smooth communication process with researchers. The overall user experience, from screening to payment, is frequently described as positive, efficient, and well-organized. However, some people mentioned issues with payment delays and a lack of support when problems arise, particularly concerning unpaid studies or unresponsive researchers. A few other people also felt that the website could be frustrating at times, with vague study descriptions and limitations on the number of screeners, leading to wasted effort.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to use, navigate, and... See more

Payment

People report ambiguous experiences with payment, with many expressing significant frustration over not... See more

Website

Clients share positive opinions on the website, with many praising its updated layout, ease of navigation,... See more

Response time

Reviewers mention ambiguous feedback about response time, with many customers reporting no response from... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Respondent has been great to work with. I qualify for a good amount of surveys and focus groups and I’ve been able to make money from participating in these. The website is a little frustrating at tim... See more

Rated 4 out of 5 stars

It’s a great professional organization doing meaningful and sensible research work on several important topics. Their screeners are smart and not annoying as they respect the time of the participan... See more

Rated 4 out of 5 stars

I’ve been using respondent since October 25 and has mostly love it, I get paid quickly by researchers and the interviews have been really fun. I’ve had one issue with a researcher not paying despite... See more

Rated 4 out of 5 stars

It have varied but overall it has been very positive to work with Respondent. I have given them feedback along the way to make their screen messages clearer - such as the limit of screeners one can t... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,224)

819 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Wonderful!

I am regularly getting opportunities to participate in surveys and the matches with my background, experience, and expertise have been very good.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Easy Tasks and Fast Payment on Respondent

For me, Respondent allows participants to share their opinions freely and in my experience, it's true because I am able to do it smoothly. It's also a straightforward process from filling up the screener then to answer the tasks given to you and even in payment, it's very easy. My recent completed project here was on May 9, 2025 and after three days, I already received the payment. Thank you so much Respondent.

May 9, 2026
Unprompted review
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Rated 4 out of 5 stars

Respondent has been great to work with

Respondent has been great to work with. I qualify for a good amount of surveys and focus groups and I’ve been able to make money from participating in these. The website is a little frustrating at times, but overall the program is very good.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Respondent makes it easy to connect

Respondent makes it easy to connect with research studies that match my interests. It’s a fun and straightforward way to participate in research while getting compensated for my time. There are a lot of platforms that promise opportunities to earn money but never deliver, and Respondent is one that is actually legitimate. The application is also very easy to use.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Respondent doesn’t back their…

Respondent doesn’t back their participants when they/we get scammed by a “researcher” from their site. On multiple occasions I reached out to respondent about not being paid my incentive. After waiting an absurd amount of days for their reply they simply stated something like, we try to partner with trustworthy companies, but sometimes bad ones slip through the cracks. I’ve been scammed out of nearly $200 in incentive payments that I earned. Respondent is not trustworthy and they don’t back their participants. I don’t remember nor am I going to check my profile to get the exact dates of the fraud because it’s not like they’re going to do anything helpful about it. So I just chose a random date.

December 1, 2025
Unprompted review
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Rated 4 out of 5 stars

Good breadth of work surveys available

Good breadth of work surveys available, most will not fit, but the options are there. Just got to do the work to find and apply. Can't complain, UI is good, and turn around time is acceptable.

May 13, 2026
Unprompted review
Rated 4 out of 5 stars

One of the best survey sites out there

It have varied but overall it has been very positive to work with Respondent. I have given them feedback along the way to make their screen messages clearer - such as the limit of screeners one can take in a day.

May 15, 2026
Unprompted review
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