RespondentReviews 

1,224
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 732 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use and navigation, highlighting its intuitive design and clear layout. Many users appreciate the variety of engaging studies available, which offer fair payouts and a smooth communication process with researchers. The overall user experience, from screening to payment, is frequently described as positive, efficient, and well-organized. However, some people mentioned issues with payment delays and a lack of support when problems arise, particularly concerning unpaid studies or unresponsive researchers. A few other people also felt that the website could be frustrating at times, with vague study descriptions and limitations on the number of screeners, leading to wasted effort.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to use, navigate, and... See more

Payment

People report ambiguous experiences with payment, with many expressing significant frustration over not... See more

Website

Clients share positive opinions on the website, with many praising its updated layout, ease of navigation,... See more

Response time

Reviewers mention ambiguous feedback about response time, with many customers reporting no response from... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Respondent has been great to work with. I qualify for a good amount of surveys and focus groups and I’ve been able to make money from participating in these. The website is a little frustrating at tim... See more

Rated 4 out of 5 stars

It’s a great professional organization doing meaningful and sensible research work on several important topics. Their screeners are smart and not annoying as they respect the time of the participan... See more

Rated 4 out of 5 stars

I’ve been using respondent since October 25 and has mostly love it, I get paid quickly by researchers and the interviews have been really fun. I’ve had one issue with a researcher not paying despite... See more

Rated 4 out of 5 stars

It have varied but overall it has been very positive to work with Respondent. I have given them feedback along the way to make their screen messages clearer - such as the limit of screeners one can t... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,224)

819 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth It!

It's fun applying every day and its kinda nice that you get a daily limit so that you don't get burnt out with applications. I've earned a good amount of side cash and I think it's really worth the 30 minutes a day!

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Participant experience

Respondent provides interesting survey opportunities to participants with a wide range of experiences, expertise, and interests. Most of the pre-screening take just a few minutes and when selected, participating is easy, fun and interesting. Respondent provides a great User experience from screening to payment.

May 15, 2026
Unprompted review
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Rated 4 out of 5 stars

It’s a great professional organization…

It’s a great professional organization doing meaningful and sensible research work on several important topics. Their screeners are smart and not annoying as they respect the time of the participants at the same time doing justice to their clients.

The only problem is sometimes their payments get delayed beyond the promised date. They should improve in this area.

May 13, 2026
Unprompted review
Rated 3 out of 5 stars

I'm tied....

I'm tossed on this one.
I love the content generally, the inclusivity is wonderful and the payments are fair and generally paid out within a reasonable timeframe but.....
I absolutely can't stand the fact that there is no notification when a participant is accepted for a project. I've missed so many because notifications are almost never given, and when they are, it's sporadic and not very informative...
I feel like there should be a more in-depth profile questionnaire, even if just optional, so participants can be screened more thoroughly for the active projects
Finally, It's quite disheartening and irritating when I get closed out of a screener on the first question because of something that should be listed initially, like preference for testers specific to location, gender etc. , especially when only allowed 5 screeners per timeframe, I think 24 hours? .They should not count towards the limit when issues like that arise .
So like I said, this one's a tie for now but the payments are FOR REAL and it's super easy to join!!!

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Reliable platform for professional research studies

I’ve had a good experience using Respondent overall. The platform is easy to use, communication is usually clear, and payments for completed studies have been reliable in my experience. I also like the variety of technology and professional research opportunities available. One area that could improve is handling cancellations or status updates more transparently when a participant has already completed a study.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

A legitimate, high-quality platform for research studies

I’ve had a great experience with Respondent so far. The projects here are genuinely interesting and professional. I recently participated in my first study and the entire process was seamless—from the initial application to being contacted by the researcher.
The communication from the partners was clear, and most importantly, the payment process was smooth and trustworthy. It is worth noting that there is a small fulfillment fee deducted from the incentive, but the platform is very transparent about this, and the high pay rates for these studies still make it well worth your time. It’s refreshing to find a platform that respects your time and pays as promised. I highly recommend Respondent to anyone looking to contribute to research in a meaningful way!

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Positive Experience

I completed my study and was paid in a timely manner. If I had a questions to the respondent team I would email them and get a respond in a day or so. Once I selected my payment, I received an email very quickly with my gift card. The website is simple and easy to navigate.

April 16, 2026
Unprompted review

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