They are absolutely awful. I ordered the game console for My Son! over a month and a half ago for his birthday. I have never received it. No one responds. I paid $90 for nothing. if someone knows how... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It worked once,then next time stuck on loading screen. Tried emailing customer service and got a response eventually- try a new lead,check connections etc. After trying that have emailed them again... See more
Purchased the fully loaded Nvidia shield. The original power ac adapter was not included instead their was a third party usb c which didn’t not power the Retro drive unit at all. I contacted the retro... See more
For the most part I'm satisfied with what I got although the Dreamcast games are pretty much unplayable as either it's really slow or won't even start. The only major issue I had was how long it took... See more
Company details
Information provided by various external sources
Single board computers and retro gaming in perfect marriage. And at a price that makes you wonder why bother with the DIY? But if you do want to build your own, we offer support videos and chat regarding ANYONE's build! You heard that right you do not need to be a customer to ask for help and we will normally get back to you the same day!
Contact info
United States
- retrodrivehelp@gmail.com
- retrodrive.store
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The drive “works” but it came with a…
The drive “works” but it came with a lot of issues. I payed to the decked out system over 300 bucks. It came with no instructions. I had to reach out to the company to get instructions. Not all the games were loaded and I’m currently waiting for a new hard drive with all the games. It wasn’t just missing no name games but games like Super Metroid . It did not come
with the PS4 controller as advertised. I got a Bluetooth NES controller instead. I had to tweak the settings for the controllers to get them to play the games. Gamecube games struggle a lot. The quality of the product isn’t there to justify the price. They need to do a lot better job before sending out a system like they sent to me for the price they ask for. Lastly I payed for quick shipping and it took over a week to ship.
Lots of Fun, Lots to Learn
Purchased the Nvidia Shield for my fiance and he loves it. Customer service and support through email answered most of basic questions and we were sent video tutorials on how to use it. I had no idea what to expect and was overwhelmed at first but luckily this was a purchase for him and he was able to access the various folders, cores, and games he wanted. We had been having some issues with control hot keys but only got to play a few times so we've yet to see if it was a controller issue such as a low battery of if there were actual issues with hot keys. Very excited about the endless options of game play but still have a lot of learning to do as we might need to buy another keyboard for some of the hot keys and saving as this might be more user friendly for us.

Reply from Retro Drive
Nice Console!
Overall, a fairly intuitive system with a lot of games good to go! There are a few of the more modern titles that are having trouble, but all of the SNES and Sega Genesis titles I tried worked fine. Looking forward to putting more games on the system!
Gave site a chance. Glad I did. Fair and fast.
These guys looked legit and because the prices were so fair I gave them a chance. After inquiring with a few questions and getting a fast response I ordered the 4 Nintendo 64 USB controllers I had been wanting. The turnaround was quick and the controllers have worked great ever since.
The system is greater than I expected
The system is greater than I expected. The selection is awesome and I like the option of being able to use any controller. I would definitely recommend.
So far i love this device only problem…
So far i love this device only problem is 64 emulstion games are not playing well some games lock up or wont play but other than that pretty good.
Great customer service/ Great product
Great customer service and a great product. They kept in contact, even long after purchase to make sure I was satisfied.
Great retro system
Great retro system. Amiee worked with me to get all my favorite games on the system. Works well and is plug and play.
Only complaint is the user interface is a little dull.
Highly recommend.
Absolutely love this product
Absolutely love this product! Perfect item to bring you back to the nostalgia of playing your childhood games, and to share with family!
Great product with top notch technical…
Great product with top notch technical support, have helped me address any emulation issues (which are inherent to emulation, not the fault of the product.) Thousands of games and a great value all things considered. The unit is well put together as this far works 100% as intended, hardware-wise. Easy to set up and get going without needing vas technical know-how.. purchased as I wanted to save time and not assemble and compile Tom myself, and this was perfect for that. Recommended highly
Great deal
I’m always nervous about purchasing things online, but since it wasn’t expensive I figured it was worth a shot. I got retrodrive a few days later, and man, I was not ready for the nostalgia. It took me back to my childhood where I didn’t have a single care other than beating these insanely difficult bosses. My son is almost five so I wanted to show him the ropes and let him experience the best part about my childhood first hand.
I highly recommend this to anyone!
Honestly love it!
My experience with Retrodrive has been amazing! All the questions I had were answered almost immediately, and it came within a few days of me ordering. And being a crazy online complainer one day after ordering sorry again about that.
Super fast shipping
I saw some happy people and a couple complaining about shipping time but I wasn’t too worried when I ordered. Still I had it 3 days later so I’m definitely thrilled about the whole experience
Great deal
Honestly I thought all these retro systems were chinese knockoffs! But after deciding carefully, I was LUCKY to have Retro Naut assist me with purchasing my BRAND NEW NVIDIA SHIELD! So naturally I called out of work to play super mario sunshine. Thanks Aimee
First trip in the books
First trip in the books! I brought the Switch of course but also your unit too. I swear I barely picked the Switch up! I was only playing the Super Nintendo games even though my original plan was to touch most of the systems. It's crazy having this many games always with you. Seriously thank you so much I'm really enjoying it!
I LOVE THIS SYSTEM
The retro drive is an awesome blast to the past. This is well worth the money. You can customize your game list. The seller is very nice.
tastefully wonderful
Insanely talented individuals you’ll be more than pleased. So much love has gone into this product and it shows!
It came without controllers
It came without controllers. I wanted certain games removed and replaced. Dreamcast games or emulators don't woek
Would be 5 stars if i could get the…
Would be 5 stars if i could get the tracking updates on my second order i have been waiting since the 19th and still no update. Update: I have now ordered three different products from them and I am very pleased with them
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







