RHA 

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See what reviewers are saying

Rated 2 out of 5 stars

Bought my wireless ones when they 1st came out a couple of years ago. Paid around £250. All was going well until only the newer version headphones can the app. For this reason I wouldn't recommend the... See more

Rated 2 out of 5 stars

Very difficult to keep these in your ear due to their silicone fitting system. It is like pulling teeth to get them settled, and then if you move your head and the piece moves slightly, the sound chan... See more

Company replied

Rated 4 out of 5 stars

Best one can ask for for this price. I used it for 2 years, and the only main drawback I can see in its design is the open USB Charger slot, in which rain, sweat can flow in easily. Otherwise... See more

Rated 5 out of 5 stars

Always had RHA ear buds since they first came out. I was happy to get my hands on these today. However despite having good sound quality and awesome little charge case I may return as the sunc bet... See more

Company replied

Company details

  1. Hi-fi shop
  2. Electronics Store

Information provided by various external sources

Wherever you travel, people spend all day, every day listening; to podcasts, playlists, albums, movies, calls, radio, audiobooks and more. The tools that they use to listen should not only perform excellently but say something about who they are. In 2011, a few like-minded people came together in Glasgow, UK, to start RHA. We want to create high-quality, highly-performing tech with integrity and heart - tech that improves life rather than taking it over.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patience is a virtue

Patience is a virtue. I waited long for the product i purchased to go on sale. Sound is clear as ever.

June 13, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Deveianti,

It's very kind of you to take the time to leave a 5-star review! We are happy to hear you're pleased with your MA750! If we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

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Rated 5 out of 5 stars

Kept me up to date on my order

Kept me up to date on my order. Timely response to my request for info.

June 9, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Steve,

Thanks so much for taking the time to leave a 5-star review! We are delighted to hear you're pleased with the service you received! Of course, if we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 3 out of 5 stars

site is a bit disorderly

site is a bit disorderly, I ended up buying twice the items I needed...
the item arrived in a packaging that was hard to open and had the items lose inside, so hard to keep from losing them after.
the size of the replacements I ordered was incorrectly sent. so will have to do with those, not going through the pain of shipping back.
all in all I love the product but post-sales service could be improved here, headphones are pricey but worth it, just missing the soft-touch of after sales care.

June 5, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Diego,

We really appreciate you taking the time to leave some feedback, however, we're sorry to hear you encountered an issue with your order. Of course, our team would be more than happy to look into this further for you, please do get in touch through the below link.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 2 out of 5 stars

The channels are clean but not able to…

The channels are clean but not able to differentiate the sound with the different drives. I wouldn’t buy again.

June 2, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Chris,

We really appreciate you taking the time to leave a review, however, we're sorry to hear you were disappointed with the Tuning Filters. Of course, if we can be of any assistance or you have any questions, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 5 out of 5 stars

RHA is one of my favorite companies

RHA is one of my favorite companies to deal with. I have several of their products and by far my favorites. Great value, great warranty, great customer service. I wish more companies were more like RHA.

June 1, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Ken,

Thanks so much for taking the time to leave a 5-star review! We are delighted to hear you're so pleased with your headphones as well as our service! Of course, if we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

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Rated 5 out of 5 stars

Product received in a timely manner…

Product received in a timely manner after order.

June 1, 2020
Unprompted review
RHA logo

Reply from RHA

Hi David,

We really appreciate you taking the time to leave a 5-star review! We are delighted to hear you're pleased with your order! If we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 5 out of 5 stars

Ear buds shipped promptly and sound…

Ear buds shipped promptly and sound great.

May 31, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Steven,

It’s great to hear you’re pleased with your headphones! We really appreciate you taking the time to leave us some feedback and of course, if we can be of any assistance please do get in touch.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 5 out of 5 stars

4th pair of headphones from RHA and…

4th pair of headphones from RHA and they keep getting better!

May 29, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Kelly,

It’s great to hear you’re pleased with your headphones as well as our service! We really appreciate you taking the time to leave us some feedback and of course, if we can be of any further assistance please do get in touch.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 5 out of 5 stars

Contacted Customer Care almost a week…

Contacted Customer Care almost a week after placing order and received a response the next day about shipping date and with tracking number. Understandable about the delay due to current situation in the world. Customer Care response time was great with all information needed.

May 25, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Steve,

We really appreciate you taking the time to leave a 5-star review! It's great to hear you were pleased by our Customer Care teams prompt response! If we can be of any further assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

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Rated 5 out of 5 stars

What can I say about RHA

What can I say about RHA? Class, all the way. I got my headphone at 50% off. I recieved them in a week during the Covid fiasco. I couldn't be happier about the product. A 3 year warranty for in ear headphones? Did I mention the 50% off? So glad I found this company from the other side of the pond.

May 25, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Justin,

Thanks so much for taking the time to leave a 5-star review! It's great to hear you're so pleased! Of course, if we can be of any further assistance, please do not hesitate to contact us.

rha-audio.com/us/contact/support

Kind Regards,

RHA

Rated 5 out of 5 stars

Fast shipping, great product

Got the earphones very quickly. Used a fifty percent off coupon to get the T20i for less than a hundred and I’m very impressed by them, doubly so at that price. Excellent reference IEMs for long, comfortable listens

May 23, 2020
Unprompted review
RHA logo

Reply from RHA

Hi,

It's very kind of you to take the time to leave a review, it's great to hear you're enjoying the T20i Black! Please do not hesitate to contact us should you need any assistance at all.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 5 out of 5 stars

Great service!

May 23, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Cornell,

We really appreciate you taking the time to leave a review! We are delighted to hear you're pleased with the service! If we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 5 out of 5 stars

Great clarity for the price

Great clarity for the price. Comfortable earpieces.

May 23, 2020
Unprompted review
RHA logo

Reply from RHA

Hi David,

We're so pleased to hear you're enjoying your MA650i Lightning and we really appreciate you taking the time to leave some feedback! If we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

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Rated 3 out of 5 stars

I haven’t received the headphones yet

I haven’t received the headphones yet. I can’t really review. It’s taking forever to get them. So, this review is partially due to long delivery.

May 23, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Shawn,

We appreciate you taking the time to leave some feedback on your experience. However, we're sorry that your order is late. Unfortunately, our delivery time has increased significantly due to the changes which had to be made to our packing and shipping processes, in order to keep our team safe during this time. However, this is currently in transit. Of course, we apologise for any inconvenience, this may have caused. If you do have any questions do please get in touch.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 4 out of 5 stars

Excellent product

Excellent product. Well made. Thank you immensely for offering a Lightning connector. Correct and fair price, after initial buyers discount. More low frequency response is preferred, less extremely high frequency response is preferred.

May 17, 2020
Unprompted review
RHA logo

Reply from RHA

Hi,

We really appreciate you taking the time to leave a review! We are delighted to hear you're pleased with your MA650i Lightning! If we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 1 out of 5 stars

Not great

These don’t pair properly. I often stop trying to use them after 3-4 attempts. The fit is not great, they fall out constantly. Sound quality is lacking.

May 17, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Álvaro,

Thanks for taking the time to leave us a review of the TrueConnect. We're sorry to hear that you experienced issues connecting them and finding a comfortable fit for yourself. Please do contact our Customer Care team directly via the below link they will be more than happy to discuss this further.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 3 out of 5 stars

Bulky/uncomfortable

Bulky/uncomfortable
Ok sound quality
Ok battery

May 14, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Bray,

We really appreciate you taking the time to leave some feedback on your TrueConnect, however, we're sorry to hear they're a little uncomfortable for yourself. Of course, if you do have any questions please do not hesitate to contact us directly.

rha-audio.com/support/contact

Kind Regards,

RHA

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Rated 5 out of 5 stars

Your T20 is a stellar product

Your T20 is a stellar product. This is the 2nd pair I've bought and absolutely love them. They are truly the best sounding in-ear headphones I've ever heard. I just wish you would make some over-the-ear headphones. I'd buy them in a heartbeat,

May 13, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Phillip,

We're so pleased to hear you're enjoying your T20 and we really appreciate you taking the time to leave some feedback! If we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 5 out of 5 stars

They even make all those Zoom calls better

Great service, great product.

May 13, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Lisa,

We really appreciate you taking the time to leave a 5-star review! It's great to hear you're enjoying your MA750i in your meetings and that you're pleased with our service! If we can be of any assistance, please do not hesitate to contact us.

rha-audio.com/support/contact

Kind Regards,

RHA

Rated 5 out of 5 stars

Great service!

Great service! I ordered the wrong pair of headphones, but Lauren at customer care was quickly able to help me out and cancel my order.

May 3, 2020
Unprompted review
RHA logo

Reply from RHA

Hi Brayton,

Thanks so much for taking the time to leave a 5-star review! It's great to hear you're so pleased with the service you've received! We will be sure to pass on your kind words to Lauren and of course, if we can be of any further assistance, please do not hesitate to contact us.

rha-audio.com/us/contact/support

Kind Regards,

RHA

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