Bought my wireless ones when they 1st came out a couple of years ago. Paid around £250. All was going well until only the newer version headphones can the app. For this reason I wouldn't recommend the... See more
RHA
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Very difficult to keep these in your ear due to their silicone fitting system. It is like pulling teeth to get them settled, and then if you move your head and the piece moves slightly, the sound chan... See more
Company replied
Best one can ask for for this price. I used it for 2 years, and the only main drawback I can see in its design is the open USB Charger slot, in which rain, sweat can flow in easily. Otherwise... See more
Always had RHA ear buds since they first came out. I was happy to get my hands on these today. However despite having good sound quality and awesome little charge case I may return as the sunc bet... See more
Company replied
Company details
Information provided by various external sources
Wherever you travel, people spend all day, every day listening; to podcasts, playlists, albums, movies, calls, radio, audiobooks and more. The tools that they use to listen should not only perform excellently but say something about who they are. In 2011, a few like-minded people came together in Glasgow, UK, to start RHA. We want to create high-quality, highly-performing tech with integrity and heart - tech that improves life rather than taking it over.
Contact info
United Kingdom
- rha-audio.com/us
Patience is a virtue
Patience is a virtue. I waited long for the product i purchased to go on sale. Sound is clear as ever.

Reply from RHA
Kept me up to date on my order
Kept me up to date on my order. Timely response to my request for info.

Reply from RHA
site is a bit disorderly
site is a bit disorderly, I ended up buying twice the items I needed...
the item arrived in a packaging that was hard to open and had the items lose inside, so hard to keep from losing them after.
the size of the replacements I ordered was incorrectly sent. so will have to do with those, not going through the pain of shipping back.
all in all I love the product but post-sales service could be improved here, headphones are pricey but worth it, just missing the soft-touch of after sales care.

Reply from RHA
The channels are clean but not able to…
The channels are clean but not able to differentiate the sound with the different drives. I wouldn’t buy again.

Reply from RHA
RHA is one of my favorite companies
RHA is one of my favorite companies to deal with. I have several of their products and by far my favorites. Great value, great warranty, great customer service. I wish more companies were more like RHA.

Reply from RHA
Product received in a timely manner…
Product received in a timely manner after order.

Reply from RHA
Ear buds shipped promptly and sound…
Ear buds shipped promptly and sound great.

Reply from RHA
4th pair of headphones from RHA and…
4th pair of headphones from RHA and they keep getting better!

Reply from RHA
Contacted Customer Care almost a week…
Contacted Customer Care almost a week after placing order and received a response the next day about shipping date and with tracking number. Understandable about the delay due to current situation in the world. Customer Care response time was great with all information needed.

Reply from RHA
What can I say about RHA
What can I say about RHA? Class, all the way. I got my headphone at 50% off. I recieved them in a week during the Covid fiasco. I couldn't be happier about the product. A 3 year warranty for in ear headphones? Did I mention the 50% off? So glad I found this company from the other side of the pond.

Reply from RHA
Fast shipping, great product
Got the earphones very quickly. Used a fifty percent off coupon to get the T20i for less than a hundred and I’m very impressed by them, doubly so at that price. Excellent reference IEMs for long, comfortable listens

Reply from RHA
Great clarity for the price
Great clarity for the price. Comfortable earpieces.

Reply from RHA
I haven’t received the headphones yet
I haven’t received the headphones yet. I can’t really review. It’s taking forever to get them. So, this review is partially due to long delivery.

Reply from RHA
Excellent product
Excellent product. Well made. Thank you immensely for offering a Lightning connector. Correct and fair price, after initial buyers discount. More low frequency response is preferred, less extremely high frequency response is preferred.

Reply from RHA
Not great
These don’t pair properly. I often stop trying to use them after 3-4 attempts. The fit is not great, they fall out constantly. Sound quality is lacking.

Reply from RHA

Reply from RHA
Your T20 is a stellar product
Your T20 is a stellar product. This is the 2nd pair I've bought and absolutely love them. They are truly the best sounding in-ear headphones I've ever heard. I just wish you would make some over-the-ear headphones. I'd buy them in a heartbeat,

Reply from RHA
They even make all those Zoom calls better
Great service, great product.

Reply from RHA
Great service!
Great service! I ordered the wrong pair of headphones, but Lauren at customer care was quickly able to help me out and cancel my order.

Reply from RHA
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