RHA 

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Rated 2 out of 5 stars

Bought my wireless ones when they 1st came out a couple of years ago. Paid around £250. All was going well until only the newer version headphones can the app. For this reason I wouldn't recommend the... See more

Rated 2 out of 5 stars

Very difficult to keep these in your ear due to their silicone fitting system. It is like pulling teeth to get them settled, and then if you move your head and the piece moves slightly, the sound chan... See more

Company replied

Rated 4 out of 5 stars

Best one can ask for for this price. I used it for 2 years, and the only main drawback I can see in its design is the open USB Charger slot, in which rain, sweat can flow in easily. Otherwise... See more

Rated 5 out of 5 stars

Always had RHA ear buds since they first came out. I was happy to get my hands on these today. However despite having good sound quality and awesome little charge case I may return as the sunc bet... See more

Company replied

Company details

  1. Hi-fi shop
  2. Electronics Store

Information provided by various external sources

Wherever you travel, people spend all day, every day listening; to podcasts, playlists, albums, movies, calls, radio, audiobooks and more. The tools that they use to listen should not only perform excellently but say something about who they are. In 2011, a few like-minded people came together in Glasgow, UK, to start RHA. We want to create high-quality, highly-performing tech with integrity and heart - tech that improves life rather than taking it over.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buy from them. No reservations.

My order arrived in half the time I expected it in!! So quick and painless and FREE to boot!

May 8, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Rachel,

Thanks for the 5-star review! We really hope you're enjoying your TrueConnect.

Kind regards,

RHA

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Rated 5 out of 5 stars

Ordered the product easily

Ordered the product easily, paid and was delivered a few days later. Packaging was nicely done. No problems.

May 8, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Jonathan,

Thanks for the 5-star review! We really hope you're enjoying your TrueConnect. If we can be of any assistance, please do not hesitate to contact us https://www.rha-audio.com/us/contact/support.

Kind regards,

RHA

Rated 4 out of 5 stars

My in-ear monitor was delivered on…

My in-ear monitor was delivered on time. Everything was packaged properly and neatly. overall a good experience. CL750 sound great only problem is they don't have a detachable cable.

May 6, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Victor,

Thanks for the review! We really hope you enjoy using your CL750. If you're looking for some detachable cables, have a look at the ones in the link below.

https://www.rha-audio.com/us/accessories/cables

Kind regards,

RHA

Rated 5 out of 5 stars

These are fantastic

These are fantastic - I use them for home/office/exercise. I have wireless buds, but I prefer these for comfort, battery life, great mic/audio, and the convenience of wearing them around my neck when not using them. They are my second pair since the first ones got left in a rental car :(.

April 22, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Paul,

Thanks for your 5-star review! That's a real shame about your first pair but it's great to hear that you decided to buy a second pair because you liked them so much. If we can be of any assistance, please do not hesitate to contact us https://www.rha-audio.com/us/contact/support.

Kind regards,

RHA

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Rated 4 out of 5 stars

The CL2's are amazing the only let down…

The CL2's are amazing the only let down is Bluetooth implantation it definitely need LDAC codec the Aptx isn't good enough with out the HD part. Burn in is a must 150hrs then they shine. I paired these with earstudio bt (2.5mm connection) and they are a beast with LDAC codec. Glad I spent the money on these.

April 13, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Joseph,

Thanks for leaving us a review, it's great to hear that you're enjoying your CL2! If we can be of any assistance, please do not hesitate to contact us.

Kind regards,

RHA

Rated 4 out of 5 stars

I bought the headphones on the advice…

I bought the headphones on the advice of a friend and, I wasn’t disappointed in the least. They are comfortable, easy to use, and produce great sound. I’ve not yet tried them with the cell phone, but I’m sure my expectations will be met if not exceeded. In my view, it’s a very good product, which I will recommend to anyone.

April 13, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Willard,

Thanks for taking the time to leave us such a positive review! We really hope you enjoy using your MA650 Wireless White. If we can be of any assistance, please do not hesitate to contact us.

Kind regards,

RHA

Rated 5 out of 5 stars

excellent sound/value

these are excellent ear buds for the price. the bluetooth is stable and the sound is quite good. Im a bit of a headphone/bud collector as I like the sound/price value rather than throwing down 5 figures for speakers, There are better sounding buds but you will pay for it. all in all an excellent value and I would recommend these.

April 10, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Austin,

Thanks for the fantastic 5-star review! It's great to hear that you're really enjoying your CL2. If we can be of any assistance, please do not hesitate to contact us www.rha-audio.com/us/contact/support.

Kind regards,

RHA

Rated 4 out of 5 stars

Great sound

Great sound, but the headphones are heavier than I expected

April 2, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Paul,

Thanks for taking the time to leave us a review. I'm sorry to hear that your MA650 Wireless White is heavier than expected. If you'd like to talk to us more about this, you can contact us here www.rha-audio.com/us/contact/support.

Kind regards,

RHA

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Rated 5 out of 5 stars

RHA Service is always first class

RHA Service is always first class. If there is the slightest problem, they have mailed replacements right away and without question. As I result, I have bought additional products from RHA..

March 26, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Donald,

We are happy to hear our Customer Care team were able to assist you. Thank you for taking the time to leave your feedback about the service we really appreciate it!

Kind regards,

RHA

Rated 4 out of 5 stars

Easy to setup; good headphones.

Easy to setup; good headphones.
The product arrived quickly, as advertised and was easy to sync with my laptop, phone and tablet.
The product itself is giving me good sound quality - the kind when you lean back and hear a good stereo recording in the middle of your head. Sound blocking is fair.
Two reasons for not giving "service" a 5 star rating:
- instruction booklet consisted of about 5 sentences and numerous undecipherable icons. Took me a while to realize I should go online and download the manual. Would have been much more helpful to have a card with the url for the manual.
- excessive packaging. Really sad to put all that soft unrecyclable stuff into the landfill.

March 24, 2019
Unprompted review
RHA logo

Reply from RHA

Hi William,

Thanks for taking the time to leave a review. I'm happy to hear that you're enjoying your MA390 Wireless. I will be sure to pass the rest of your feedback onto the appropriate teams for the future. If you need any further assistance, please do not hesitate to contact us via www.rha-audio.com/us/contact/support.

Kind regards,

RHA

Rated 5 out of 5 stars

This is my first IEM I have ever…

This is my first IEM I have ever bought. I was very skeptical at first of dishing out $900 for a pair of IEM’s, but I took the chance and I’m very glad that I did! The quality is outstanding! Planar magnetics and RHA are my only choice!

March 22, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Carlton,

We are delighted to hear you are enjoying your CL2 Planar, if you are ever in need of assistance please do not hesitate to contact us at www.rha-audio.com/us/contact/support.

Kind regards,

RHA

Rated 5 out of 5 stars

Love the earbuds just need to know how…

Love the earbuds just need to know how to pair them together. Only one will work at a time?

March 20, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Matthew,

Thanks for leaving a 5-star review, we really appreciate it. If you can please contact us at www.rha-audio.com/us/contact/support we would be happy to provide instructions and assistance.

Kind regards,

RHA

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Rated 1 out of 5 stars

Horrible quality products and even…

Horrible quality products and even worse customer service. Even their high-end products are no better than a $30 of Apple headphones in both sound quality and construction. Not only are the products terrible, the company is even more of a hassle to deal with. Buy another brand altogether.

March 5, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Nolan,

We were very sorry to hear you were experiencing an issue with your headphones and were dissatisfied with the service you received. As our Customer Care Advisor stated when you had requested a refund, we cannot process a refund for a transaction that did not take place directly with RHA and as your purchase was made directly with Amazon they would have to be contacted for this.

We were also sorry to see that you felt the use of bad language was necessary when speaking to our Customer Care Advisor. As they have stated, they would be more than happy to assist you with the warranty process and provide a replacement if one is required.

Regards,

RHA

Rated 5 out of 5 stars

Great service

Great service
That's all you need to know

March 5, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Jason,

Thanks for taking the time to leave us a positive review, we really appreciate it! If we can be of any further assistance please do not hesitate to contact us at www.rha-audio.com/us/contact/support.

Kind regards,

RHA

Rated 3 out of 5 stars

I only had get my M750 Wireless headphones replaced after only 8 months

I purchased my MA750 wireless headphones on 4/26/18 via Amazon... Loved them, but come 12/29/18, the power button wouldn't turn on the unit. I contacted RHA and they had no problem sending me a brand new set, but they had mailed it to the wrong address due to I had moved. I had mention throughout Email messages that my address was my new one. The good thing is I kept connection with postal delivery and found it was delivered to old address and I don't Live to far away. I was able to retrieve them.

February 21, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Michael,

Please accept our sincerest apologies for the miscommunication, and any inconvenience this may have caused. We hope you enjoy your replacement MA750 Wireless and if we can be of any assistance in the future please do not hesitate to contact us at customercare@rha.co.uk or via our Support Form on our website www.rha-audio.com/contact/support.

Kind regards,

RHA

Rated 5 out of 5 stars

Great Product and Customer Service

I bought the MA750 less than two years ago and they are, without question, my favorite headphones. I did a lot of research before treating myself to higher quality headphones and these blew my expectations out of the water. What really made this company stand out to me, however, was when my headphones were damaged and after contacting customer support, I was sent a new pair quickly and only had to pay for shipping. The employee with whom I was in contact, was very professional, very straightforward, and VERY understanding. This is some of the best customer service I have ever received from a company and have been recommending them to friends and family as if I frickin' work for RHA. Great quality all around.

February 19, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Charly,

Thanks for taking the time to leave us a 5-star review! We really appreciate it. If we can be of any assistance, please do not hesitate to contact us www.rha-audio.com/uk/contact/support.

Kind regards,

RHA

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Rated 5 out of 5 stars

Excellent product and service

Very fast shipping, earbuds matched the reviews and specs exactly. Extremely pleased.

February 16, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Mark,

Thanks for taking the time to leave us a 5-star review! We really appreciate it. If we can be of any assistance, please do not hesitate to contact us www.rha-audio.com/uk/contact/support.

Kind regards,

RHA

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