Bought my wireless ones when they 1st came out a couple of years ago. Paid around £250. All was going well until only the newer version headphones can the app. For this reason I wouldn't recommend the... See more
RHA
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Very difficult to keep these in your ear due to their silicone fitting system. It is like pulling teeth to get them settled, and then if you move your head and the piece moves slightly, the sound chan... See more
Company replied
Best one can ask for for this price. I used it for 2 years, and the only main drawback I can see in its design is the open USB Charger slot, in which rain, sweat can flow in easily. Otherwise... See more
Always had RHA ear buds since they first came out. I was happy to get my hands on these today. However despite having good sound quality and awesome little charge case I may return as the sunc bet... See more
Company replied
Company details
Information provided by various external sources
Wherever you travel, people spend all day, every day listening; to podcasts, playlists, albums, movies, calls, radio, audiobooks and more. The tools that they use to listen should not only perform excellently but say something about who they are. In 2011, a few like-minded people came together in Glasgow, UK, to start RHA. We want to create high-quality, highly-performing tech with integrity and heart - tech that improves life rather than taking it over.
Contact info
United Kingdom
- rha-audio.com/us
Great products and customer service
Hi Lucy, Bravo................MA 390 Wireless unit is working like a charm. Great customer service, I will be telling all my friends about your products and company. Thanks again.
Headphones broke after 2 months
Headphones broke after 2 months. Junk.

Reply from RHA
If I could give a zero I would they did…
If I could give a zero I would they did not work when they arrived and getting a return label is a not happening their customer service is terrible

Reply from RHA
Great product
Great product, good price, simple website and prompt delivery

Reply from RHA
Super fast shipping
Super fast shipping, exceptional service in terms of getting the order to me. Great product as well, and helpful customer service when I had to get another item replaced.

Reply from RHA
never fit right
never fit right , there is a second gap when watching videos , not wort it

Reply from RHA
Awesome product
Awesome product, Fast ship! Entirely delighted with my transaction, and dealing with this fine company!

Reply from RHA
Well built
Well built, appear to be good quality finishing and materials but does not fit my ears very well and usually I struggle to find in-ear earphones small enough for a good fit.

Reply from RHA
Excellent product
Excellent product! Wish some of my other apps were Bluetooth so I could use the set more

Reply from RHA
Horrible experience
Horrible experience. Have defected wireless headphones and was just given an address to send them back to with no commitment on a refund. Just telling me to send it back so they can take 4 days to test and see what's going on. 1 email every 2 days in the beginning then just fell off the map. I have sent 4 emails since last week and no response. At this point I'm going to be sending the headphones back and crossing my fingers that I get a refund. Horrible customer service, even worse product.

Reply from RHA
No bass.
Excellent build quality and the mids and highs sound great, however I am very disappointed with the lack of bass, even with the foam ear pieces. I have since made another purchase and sadly these will probably never be used.

Reply from RHA
the RHA cordless earpods:
the RHA cordless earpods:
PROS:
Great design, really attractive.
Really cool lights showing charge status on both the case and the ear pods.
Great unobtrusive look while in the ears.
Good sound.
CONS:
The sound cuts out too frequently, sometimes up to 3 or 4 times per song selection. Super irritating.
For the premium price I would expect a better seamless technology for the sound which is what ear pods are all about. Pretty sad since I really like them.

Reply from RHA
If your into music you won’t be let down
If your into music you won’t be let down with RHA. I carried the first gen T20i for a few years until the cable failed on me. Cutting sound to my left earbud. Then the cable wrapping around the ear failed. However, I did get my use out of them and was overall happy.
Now with the second gen all the privous issues appear to be fixed with redesign and reinforcement to the comman failing points. However, the only thing I would like to see is the option to have a lighting connection, especially since these are designed for Apple phones. Also, since it’s only an option it won’t cut the android market.

Reply from RHA
LOVE THE PRODUCT
LOVE THE PRODUCT! YOUR CUSTOMER SERVICE IS AWESOME!

Reply from RHA
Great Product and service ..
Great Product and service ... had small issue with t20i Head Phones. Called customer service and had issue sorted within a few days
Letting all my friends know RHA is the the head phone to get
Thanks

Reply from RHA
item purchased was exactly what i…
item purchased was exactly what i wanted and needed

Reply from RHA
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