RHA 

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See what reviewers are saying

Rated 2 out of 5 stars

Bought my wireless ones when they 1st came out a couple of years ago. Paid around £250. All was going well until only the newer version headphones can the app. For this reason I wouldn't recommend the... See more

Rated 2 out of 5 stars

Very difficult to keep these in your ear due to their silicone fitting system. It is like pulling teeth to get them settled, and then if you move your head and the piece moves slightly, the sound chan... See more

Company replied

Rated 4 out of 5 stars

Best one can ask for for this price. I used it for 2 years, and the only main drawback I can see in its design is the open USB Charger slot, in which rain, sweat can flow in easily. Otherwise... See more

Rated 5 out of 5 stars

Always had RHA ear buds since they first came out. I was happy to get my hands on these today. However despite having good sound quality and awesome little charge case I may return as the sunc bet... See more

Company replied

Company details

  1. Hi-fi shop
  2. Electronics Store

Information provided by various external sources

Wherever you travel, people spend all day, every day listening; to podcasts, playlists, albums, movies, calls, radio, audiobooks and more. The tools that they use to listen should not only perform excellently but say something about who they are. In 2011, a few like-minded people came together in Glasgow, UK, to start RHA. We want to create high-quality, highly-performing tech with integrity and heart - tech that improves life rather than taking it over.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and customer service

Hi Lucy, Bravo................MA 390 Wireless unit is working like a charm. Great customer service, I will be telling all my friends about your products and company. Thanks again.

February 11, 2019
Unprompted review
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Rated 5 out of 5 stars

Great product

Great product, arrived early

January 30, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Wendy,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones and the delivery time. I am sure that you will love them just as much as we do.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 1 out of 5 stars

Headphones broke after 2 months

Headphones broke after 2 months. Junk.

January 28, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Dane,

Thanks for your feedback. I'm sorry to hear you've experienced such an issue with your headphones. If you can please contact us via www.rha-audio.com/contact/enquiries, or email our Support team directly at customercare@rha.co.uk, we will be able to assist you further with this issue.

Kind regards,

RHA

Rated 1 out of 5 stars

If I could give a zero I would they did…

If I could give a zero I would they did not work when they arrived and getting a return label is a not happening their customer service is terrible

January 28, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Duncan,

We are very sorry to hear your experience has not lived up to our usual high standards and we hope this has not caused you any inconvenience. One of our Customer Care Advisors provided a return label after you had requested it. Please accept our apologies for any delay in correspondence.

If we can provide any other assistance, please do hesitate to contact us.

Kind regards.

RHA

Rated 5 out of 5 stars

Great product

Great product, good price, simple website and prompt delivery

January 27, 2019
Unprompted review
RHA logo

Reply from RHA

Hi,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones. I am sure that you will love them just as much as we do.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

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Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, exceptional service in terms of getting the order to me. Great product as well, and helpful customer service when I had to get another item replaced.

January 27, 2019
Unprompted review
RHA logo

Reply from RHA

Hi David,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones and the level of customer service you received.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 2 out of 5 stars

never fit right

never fit right , there is a second gap when watching videos , not wort it

January 25, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Kimberly,

Thanks for your feedback. I'm sorry to hear you've experienced such an issue with your headphones. If you can please contact us via www.rha-audio.com/contact/enquiries, or email our Support team directly at customercare@rha.co.uk, we will be able to assist you further with this issue.

Kind regards,

RHA

Rated 5 out of 5 stars

Awesome product

Awesome product, Fast ship! Entirely delighted with my transaction, and dealing with this fine company!

January 25, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Scott,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones. I am sure that you will love them just as much as we do.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 4 out of 5 stars

Well built

Well built, appear to be good quality finishing and materials but does not fit my ears very well and usually I struggle to find in-ear earphones small enough for a good fit.

January 23, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Jan,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with the build and quality of your new headphones.

If you can please contact us via www.rha-audio.com/contact/enquiries, or email our Support team directly at customercare@rha.co.uk, we will be able to assist you further with this issue.

Kind regards,

RHA

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Rated 5 out of 5 stars

Excellent product

Excellent product! Wish some of my other apps were Bluetooth so I could use the set more

January 16, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Michael,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones. I am sure that you will love them just as much as we do.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 1 out of 5 stars

Horrible experience

Horrible experience. Have defected wireless headphones and was just given an address to send them back to with no commitment on a refund. Just telling me to send it back so they can take 4 days to test and see what's going on. 1 email every 2 days in the beginning then just fell off the map. I have sent 4 emails since last week and no response. At this point I'm going to be sending the headphones back and crossing my fingers that I get a refund. Horrible customer service, even worse product.

January 15, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Sasha,

Thank you for taking the time to review your experience with RHA and we sincerely apologise that we were unable to resolve your issue to your satisfaction and for any delay in replying to your emails.

I have personally emailed you to try and resolve any issue you may be experiencing. Please do not hesitate to contact us with any future enquiries, we would be more than happy to assist you further.


Kind Regards,

RHA

Rated 5 out of 5 stars

good

good company

January 8, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Bob,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with RHA as a company.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 3 out of 5 stars

No bass.

Excellent build quality and the mids and highs sound great, however I am very disappointed with the lack of bass, even with the foam ear pieces. I have since made another purchase and sadly these will probably never be used.

January 1, 2019
Unprompted review
RHA logo

Reply from RHA

Hi Andy,

Thanks for your feedback. I'm sorry to hear you've experienced such an issue with your MA750. If you can please contact us via www.rha-audio.com/contact/enquiries, or email our Support team directly at customercare@rha.co.uk, we will be able to assist you further with this issue.

Kind regards,

RHA

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Rated 5 out of 5 stars

Simply excellent sound

December 25, 2018
Unprompted review
RHA logo

Reply from RHA

Hi Philip,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones. I am sure that you will love them just as much as we do.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 3 out of 5 stars

the RHA cordless earpods:

the RHA cordless earpods:
PROS:
Great design, really attractive.
Really cool lights showing charge status on both the case and the ear pods.
Great unobtrusive look while in the ears.
Good sound.
CONS:
The sound cuts out too frequently, sometimes up to 3 or 4 times per song selection. Super irritating.
For the premium price I would expect a better seamless technology for the sound which is what ear pods are all about. Pretty sad since I really like them.

December 24, 2018
Unprompted review
RHA logo

Reply from RHA

Hi Andrew,

Thanks for your feedback. I'm sorry to hear you've experienced such an issue with your Headphones. If you can please contact us via www.rha-audio.com/contact/enquiries, or email our Support team directly at customercare@rha.co.uk, we will be able to assist you further with this issue.

Kind regards,

RHA

Rated 5 out of 5 stars

If your into music you won’t be let down

If your into music you won’t be let down with RHA. I carried the first gen T20i for a few years until the cable failed on me. Cutting sound to my left earbud. Then the cable wrapping around the ear failed. However, I did get my use out of them and was overall happy.

Now with the second gen all the privous issues appear to be fixed with redesign and reinforcement to the comman failing points. However, the only thing I would like to see is the option to have a lighting connection, especially since these are designed for Apple phones. Also, since it’s only an option it won’t cut the android market.

December 23, 2018
Unprompted review
RHA logo

Reply from RHA

Hi Daniel,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones and I will be sure to pass on all your feedback to our design team.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 5 out of 5 stars

LOVE THE PRODUCT

LOVE THE PRODUCT! YOUR CUSTOMER SERVICE IS AWESOME!

December 23, 2018
Unprompted review
RHA logo

Reply from RHA

Hi Melanie,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones and our service. I am sure that you will love them just as much as we do.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

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Rated 5 out of 5 stars

Great Product and service ..

Great Product and service ... had small issue with t20i Head Phones. Called customer service and had issue sorted within a few days
Letting all my friends know RHA is the the head phone to get
Thanks

December 22, 2018
Unprompted review
RHA logo

Reply from RHA

Hi Kit,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones and our service. I am sure that you will love them just as much as we do.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 5 out of 5 stars

Awesome company super fast shipping

December 21, 2018
Unprompted review
RHA logo

Reply from RHA

Hi Amanda,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with the level of service that you have received.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

Rated 5 out of 5 stars

item purchased was exactly what i…

item purchased was exactly what i wanted and needed

December 20, 2018
Unprompted review
RHA logo

Reply from RHA

Hi Antwan,

Thanks for taking the time to leave a review, it really is appreciated. It is excellent to hear that you are so impressed with your new headphones. I am sure that you will love them just as much as we do.

Please do not hesitate to contact us directly with any future enquiries, we would be more than happy to assist you further.

Kind regards,

RHA

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