While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting prompt and efficient responses to issues, often resulting in quick resolutions and replacements. Many people appreciate the high quality of the products and the speed of delivery, with several noting next-day or very fast shipping. Consumers frequently mention the company's willingness to rectify problems without hassle, making their overall experience positive. However, some customers also noted that items occasionally arrive damaged, particularly glassware, which they attribute to transit issues or packaging. A few other people also felt that delivery times were sometimes longer than expected or that the wrong color product was sent.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, design, and value for... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its exceptional quality.... See more

Service

Customers consistently note positive experiences with service. Many reviewers expressed their satisfaction,... See more

Order

People report positive experiences with order. Customers are impressed with the quality of products,... See more

Based on these reviews

Rated 5 out of 5 stars

Beautiful products but one glass broken (lack of packing was a definite issue) however sending me new straight away. Frame was sealed in a pack of 5 so obviously not there fault at all but this was al... See more

Rated 5 out of 5 stars

Great customer service Had a low value item from Rinkit - a doormat - go missing with Evri twice. Once via Amazon, once direct. Contacted Rinkit who apologised and sent a replacement immediately.... See more

Rated 5 out of 5 stars

First time using this company. Item was damaged however, emailed & within a couple of hours received a response & received replacement in 2 days. Excellent customer service. A few company's could tak... See more

Rated 5 out of 5 stars

I have used this company several times and have always found service excellent. I ordered late Saturday evening and it arrived on Monday morning. Everything I ordered was there, well packaged and go... See more


4.8

Excellent

TrustScore 5 out of 5

381 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Folding tables purchase

We purchased two of Rinkit's folding tables as we have a larger number of people coming around for Christmas day, and our usual dining table is not big enough.

First of all this is a quality product, well made, sturdy and ideal for festive Christmas meal.

One of the tables did have some damage on arrival, but that is when you see how good a company's customer service is, and I have to say in the case of Rinkit, it was exceptional.

I purchased the product from Amazon, so had to go through Amazon's return process, which only offered the option for a return and refund. But on completion of the return you are given the Rinkit's customer services phone number. I called the number to explain the situation, and Ana was extremely helpful. She sorted our the situation in a couple of minutes, and a replacement table arrived the next day. Fantastic customer service. I would definitely buy from Rinkit again.

December 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. Now on my second order from ringkit. Item arrived promptly and on time. Sadly as it was glass ware one was damaged in transit. I emailed the Customer service team and got a fabulous response within minutes, apologising and sending a replacement-Thank you Ana
In short great company, products with fab pricing and excellent customer service tema

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

My 2nd order was for dinner plates and other items,some of the plates arrived broken,super fast response to my email and replacements arriving in 2 or 3 days,hows that for service,great company and i will definetely be using them again

December 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

First time using this company and OMG…

First time using this company and OMG what a Gold Star service ! Received delivery the following day . Unfortunately one of the items was damaged set an email have a response within 5 minutes with a satisfactory resolution. Well done Rinkit! Absolutely amazing !!!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Problem Resolved

My order arrived on time, but one of the 6 bowls was damaged. After contacting Rinkit, who responded very quickly, a replacement was sent.
No problems. No fuss.
Thank you very much!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered 2 folding tables online and delivered 2 days later. Unfortunately I notice the packaging was burst and after removing the tables from the packaging I found that one of the tables were damaged. I called customer service to explain and was asked to send an email with a couple of pictures which I did. Within 15 minutes I received an email to say I will be sent out a new table in 3 days.
Excellent customer service 👏

December 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ordered 36 plates from Rinkit.

Ordered 36 plates from Rinkit.
26 delivered in tact - 10 broken.
Emailed to inform company.
Apology received.
NEXT DAY 36 replacements arrived!!
FIRST CLASS SERVICE!
Well done - RINKIT!29

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional prices and customer service…

I had not heard of RInkit before but they were very competitively priced so I ordered from them. There was an issue with my delivery and order. The customer service from this company was second to none. They were prompt to respond every time I contacted them and sorted the issue quickly and pleasantly. I have no hesitation in recommending this company both for price and customer service and I would be happy to use them in future.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Good shopping experience

The site was easy to look at great prices, different ideas plenty of choices . Simple to order and options to pay. Fast delivery. Did have a little issues, but has been swiftly dealt with. Happy to order from these again great customer service.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company that sell a wide…

Amazing company that sell a wide variety of goods at exceptionally low prices. I received my first order yesterday and was very pleased with it. It comes very well packaged and delivery is next day. Customer service response is extremely speedy and nothing is too much trouble. I would definitely recommend them. This is the first time I have used this company and I can categorically say that I will certainly be using them again.

October 30, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant company

The web site was very clear, the ordering was simple, the cost was good and the delivery time was over and above what I expected.
Communication was excellent , postage and packing first class. I wish this company the very best. I hope to be using them again.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I ordered two Coffee Cups and saucers which are excellent quality. Unfortunately one of the saucers had been badly chipped in transit (even though they were really well packaged). I contacted customer services late evening on Friday and there was a reply first thing on Saturday morning apologising and saying a replacement was on it's way! Replacement arrived today! Excellent Customer Service and excellent products.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Argon Dinner Service

I bought a dinner service from Rinkit. The plates are fantastic, just what I wanted. Good quality and very pleasing to the eye. Unfortunately, one side plate was broken. I contacted Rinkit and they sent a replacement. The customer service team are brilliant. The replacement plate came the very next day. I am well impressed. I highly recommend Rinkit.

October 21, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I’ve had a great experience with this…

I’ve had a great experience with this company! When something broke in transit, they communicated with me right away and quickly resolved the issue. A replacement was sent out the very next day. Ana was especially helpful throughout the process—professional, kind, and efficient. Highly recommend!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE

Bought some bits which arrived in record time, however there was a slight issue with one item which was acknowledged and corrected within 24hours.
I always say never judge a company when things are going great judge them on how they act if there is an issue.
Thank you so very much Viktorija!

September 10, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look