I brought a front and back wheel, including tyre in a tube disc brakes cassette they are both amazing. I very very recommends this company and great customer service as well.
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Review summary
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Exactly what I was after at a good price. Arrived promptly and very well packed. I had entered an on line chat prior to purchase which provided all the right information. Excellent se4vice, will defin... See more
I ordered a bike basket (order 6220) on 16 August but haven’t heard when or if it is being despatched. Please do let me know as I cycle to work and need a basket every day. Jane, Cambridge . Spoke to... See more
Company replied
Super company to deal with. I ordered a pair of Sunglasses which came really quickly. Sadly they didn't fit and I returned them but Royal Mail "lost" them and then found them and tried to charge ex... See more
4.6
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Received excellent customer service.
Received excellent customer service. I discovered the sprocket I had ordered was incorrect due to me ordering the wrong size. I was very pleased that a return could be made and that the correct size was sent out immediately. No bother.
February 12, 2024
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Great service at a great price
Great service at a great price, highly recommended. If I need more bike parts I’ll get them from Ruk
February 26, 2024
Quality of product and rapid delivery m
February 23, 2024
Easy to order and quick delivery Will…
Easy to order and quick delivery Will use again
February 13, 2024
Would Recommend
Errors do happen on occasion but how companies react makes you return as a customer, would 100% recommend
February 7, 2024
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Great price,And a efficient service
January 22, 2024
Excellent service 🚴🏻♂️💨
Kev is a credit to Ruk Bikes if only all companies were like this… orders are fast and returns are not a problem so for all my biking needs I’ll always use Ruk Bikes in the future ⭐️⭐️⭐️⭐️⭐️
December 30, 2023
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Product delivered fast and as…
Product delivered fast and as advertised. Great service
December 11, 2023
Quick delivery at a good price
November 28, 2023
Brilliant price and quick delivery
Brilliant price and quick delivery, very happy customer!!!
December 7, 2023
Hassle free delivery with no problems…
Hassle free delivery with no problems with the product
November 23, 2023
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Great Service
Kev was very helpful. I needed measurements of the item I purchased to make sure it would fit my bike and his response time was very good and helpful. He was also quick to get the items shipped. Thank You.
November 9, 2023
First time buying online
First time buying online, for a TRP Disk Rotor.
Website was simple enough, got free shipping for a 20 GBP product which was competitively priced, and nearly Amazon-like delivery (fast and trouble-free).
October 19, 2023
Unprompted review
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Very pleased
October 16, 2023
Reply from Ruk Bikes
Hi Freddie, so sorry to hear this. You should have gotten hold of us to sort this out for you. Orders should be received within a couple of days so there has obviously been a problem. I'll look into this for you and sort it asap.
Great suppliers
Great product, price and service. Safe and quick packing and posting.
September 23, 2023
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