I brought a front and back wheel, including tyre in a tube disc brakes cassette they are both amazing. I very very recommends this company and great customer service as well.
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Review summary
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Reviews shaping this summary
Exactly what I was after at a good price. Arrived promptly and very well packed. I had entered an on line chat prior to purchase which provided all the right information. Excellent se4vice, will defin... See more
I ordered a bike basket (order 6220) on 16 August but haven’t heard when or if it is being despatched. Please do let me know as I cycle to work and need a basket every day. Jane, Cambridge . Spoke to... See more
Company replied
Super company to deal with. I ordered a pair of Sunglasses which came really quickly. Sadly they didn't fit and I returned them but Royal Mail "lost" them and then found them and tried to charge ex... See more
4.6
Excellent
214 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Awesome customer service.
Awesome customer service.
Saved my Alps trip with a super fast response.
Highly recommended.
June 24, 2022
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Great service
Easy online website navigation, placement of orders and rapid order fulfillment. Overall a very efficient and responsive service.
June 22, 2022
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wrong fitting exchanged
May 18, 2022
Excellent service speedy delivery and…
Excellent service speedy delivery and great prices! Very happy with my bike parts thank you!
May 17, 2022
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I ordered 28mm tyre
I ordered 28mm tyre. I received a 25mm tyre. I accepted the 25mm tyre because I needed to use it the weekend I received it. Fait accompli!
May 12, 2022
Ritchie headset
Ordered a Ritchie headset.
RUK Bikes were the best price I could find.
It was delivered the following day.
Couldn't ask for better.
Would definitely recommend.
Happy customer.
May 10, 2022
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Excellent service and communication
Excellent service and communication. There was a short delay due to a supplier problem, but I was kept well informed and offered a full refund if I couldn't wait. Highly recommended.
May 8, 2022
Excellent
Only place in the UK I found the item I purchased in stock, arrived the next day from ordering with free postage and the item was correct….
Great service 👌👌
May 4, 2022
Fantastic retailer
Fantastic retailer. There was a short delay with my order due to a supplier problem, but I was kept well informed, and offered to wait a few days or cancel with a full refund. Product arrived as promised a few days later. Great customer service. Will definitely use them again.
May 1, 2022
Unprompted review
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Great service
Prompt delivery with exactly what I’d ordered at a good price.
Will use them again
March 22, 2022
Excellent service
February 25, 2022
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