Science and Humans Reviews 

1,073
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the excellent customer service and knowledgeable staff. Customers appreciate the personalized approach, feeling heard and understood, with many noting that their concerns were addressed effectively and with empathy. The service is frequently described as fast, simple, and user-friendly, making the overall process smooth and convenient for individuals seeking support. However, some people mentioned issues with product clarity, such as unexpected charges or prescriptions that did not align with their requests. A few other people also felt that communication was lacking, particularly when trying to get support between appointments or when experiencing financial difficulties.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their knowledge, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, often praising the quick, easy, and efficient nature of the... See more

Customer service

People report positive experiences with customer service, highlighting excellent and quick responses to their... See more

User experience

Consumers find the user experience to be positive, describing the process as super easy, quick, and... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers expressing satisfaction, finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the Customer service is excellent and my issues are always addressed pretty fast by email correspondence. They keep in touch by text and let me know if I have any questions I can contact them... See more

Rated 5 out of 5 stars

Staff are knowledgeable and listen to the concerns of their clients. User friendly appointment scheduling. Takes away the pain of crowded waiting rooms and lengthy wait times for family doctor referra... See more

Rated 5 out of 5 stars

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how... See more

Rated 5 out of 5 stars

Overall, every provider I have seen has done an incredible job. They have been professional, thorough, reassuring, and patient- even when I was not. They did not admonish me for interrupting her, did... See more


Company details

  1. Health Consultant
  2. Women's Health Clinic
  3. Reproductive Health Clinic

Written by the company

We at Science & Humans offer scientifically proven treatments, products, and devices to support your hormone health. As an end-to-end digital provider, we cover diagnostics, treatments and delivery of medications all on a single platform, from the comfort of your home. We are ranked as Canada’s largest hormone health platform and serve men and women in all reproductive ages. Check out our programs for Men's Hormones, Menopause care for women, Weight loss, and Sexual wellness, on our website www.scienceandhumans.com #TRT #hCG #hGH #bHRT #Menopause #PCOS #thyroid


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,073)

226 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sheena took the time to discus my…

Sheena took the time to discus my symptoms with me and provide real solutions to the problems I’ve been having w weight loss and my hashimotos and hormones she provided options for both

October 17, 2025
Rated 4 out of 5 stars

It does what the regular system doesn't

Considering that I have had ZERO attention and care from the regular medical system, one can appreciate this service. We still need to improve the quality of medical system. The same nurse that helped me here is also working in clinics and hospitals without infrastructure to make this happen for us all.

September 23, 2025
Rated 5 out of 5 stars

Expert advice

My experience was excellent. The nurse practitioner I saw, Sheena Jacob, was very informative and really helped to target my specific needs. I am very happy with my experience.

October 15, 2025
Rated 5 out of 5 stars

Just wasn't feeling right ...

I have been struggling with my hormones for quite a long time.
But I live in a city that has a shortage of family doctors.

The nurse practitioner was professional, empathatic and explicit which made me feel comfortable sharing my issues and that helping me with my health was her top priority.
The ease and privacy of having the proper medications (as well as automated refills) sent right to my door is such a wonderful convenient option with my busy life style.

October 9, 2025
Rated 4 out of 5 stars

Good

Good. Hope it stays that way. Delays could really have an effect on my life

October 9, 2025
Rated 5 out of 5 stars

The experience was amazing

The experience was amazing! Science and Humans is what I have been looking for. An in-depth look at what your doing right or wrong and a starting point to fix all the wrongs. I recommend to everyone Men and Women after I did my blood work and received my reports I shared withy son and daughter in law and they were shocked that my reports said I need to do some changes in my lifestyle. As the kids were like what your so healthy. So my reports prompted them to do their blood work. Best information ever so excited to take control of my health as that is what Science and Humans does. Very detailed. 5 ⭐ Stars! Mahalo and Thank you ;

October 7, 2025
Rated 5 out of 5 stars

Highly Recommended

Coming from using another TRT clinic, science & humans blows my expectations out of the water. The truly care about their clients health and hear out your concerns. Highly recommend using them.

October 10, 2025

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