Science and Humans Reviews 

1,073
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the knowledgeable and supportive staff. Customers consistently felt heard and understood, with many appreciating the detailed explanations and personalized care provided by the practitioners. The service is frequently described as fast, simple, and organized, making the overall process smooth and user-friendly, especially for appointment scheduling and medication delivery. Many people found the virtual consultations convenient and effective, leading to a deeper understanding of their health and renewed hope. However, some customers experienced issues with communication, particularly regarding billing and customer relations, describing these interactions as frustrating and unsupportive. A few people also noted problems with appointment scheduling due to time zone confusion and difficulties in getting follow-up appointments or consistent support for their treatment plans. There were also instances where some felt their specific concerns were not fully addressed by practitioners, or that the product dosage was not ideal for their needs.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and caring... See more

Service

Customers consistently note positive experiences with service, often highlighting quick, easy-to-use, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful and knowledgeable agents who... See more

User experience

Customers had positive experiences with the user experience, often describing it as great, easy, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, reporting more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are knowledgeable and listen to the concerns of their clients. User friendly appointment scheduling. Takes away the pain of crowded waiting rooms and lengthy wait times for family doctor referra... See more

Rated 5 out of 5 stars

Good company, unfortunately not for athletes or High end TRT. Limited to 150mg/week (which is reasonable for most men) but also starting at lower dosage that will shutdown your own production without... See more

Rated 5 out of 5 stars

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how... See more

Rated 5 out of 5 stars

Overall, every provider I have seen has done an incredible job. They have been professional, thorough, reassuring, and patient- even when I was not. They did not admonish me for interrupting her, did... See more


Company details

  1. Health Consultant
  2. Women's Health Clinic
  3. Reproductive Health Clinic

Written by the company

We at Science & Humans offer scientifically proven treatments, products, and devices to support your hormone health. As an end-to-end digital provider, we cover diagnostics, treatments and delivery of medications all on a single platform, from the comfort of your home. We are ranked as Canada’s largest hormone health platform and serve men and women in all reproductive ages. Check out our programs for Men's Hormones, Menopause care for women, Weight loss, and Sexual wellness, on our website www.scienceandhumans.com #TRT #hCG #hGH #bHRT #Menopause #PCOS #thyroid


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,073)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Overall, every provider I have seen has done an incredible job. They have been professional, thorough, reassuring, and patient- even when I was not. They did not admonish me for interrupting her, did not overly rush me, and made sure to go through everything in my chart with me. I very much enjoyed my appointments and felt like I was walking on air afterwards. I've finally gotten the support I've been needing! Thank you!

October 7, 2025
Rated 5 out of 5 stars

Good service

Straight forward process, excellent consultation to review bloodwork results. Happy with the service so far.

October 7, 2025
Rated 5 out of 5 stars

Professional and Caring

Abida Dhukai explained everything clearly and took the time to answer all of my questions. I left the appointment feeling much more at ease. I really appreciated the care and clarity.

October 7, 2025
Rated 5 out of 5 stars

Clarity

Clarity, from the time i connected with S&H, to the consultation, virtual consultation with the Nurse, to ordering the drugs through pocket pills, the experience was fast and precise

October 7, 2025
Rated 5 out of 5 stars

My 1st consultation with Abida Dhukai…

My 1st consultation with Abida Dhukai was eye-opening and informative. Abida was able to explain what I had been going through over the past few years using the results from my bloodwork. I left the consultation with a deeper understanding, increased knowledge, and renewed hope.

October 2, 2025
Rated 5 out of 5 stars

It was an excellent experience

It was an excellent experience, Bonnie was helpful, caring and knowledgeable. After benign dismiss d and misunderstood by my dr I was very relieved to have someone listen to me.

October 2, 2025
Rated 1 out of 5 stars

Beware, if you get their trt blood test they will automatically charge you $150 for a consultation regardless of if you'd like one.

***Second update***
After a lot of messaging them, I went to my credit card company and asked them for assistance in contesting the charge. They told me they believed they should be able to get my money back by doing a charge back to Science and Humans. When I informed Science and Humans that I was going to do this they finally relented and agreed to refund me my money.

***An update to my original review***

I've tried again to request a refund from them and been told that when I was offered a blood test to determine TRT eligibility for $1, that within the wording of that offer it is stated that if the blood test comes back as being eligible for treatment that Science and Humans is then able to charge $150 for a consultation. It seems they first send out a link to book this consultation yourself so it doesn't look like they're going to take the money regardless, but in my case they ended up taking it regardless when I changed my mind about booking. It's a straight up scam, don't be fooled.

***Original review***
Not a great experience. Thought I'd try it out initially and they were offering the initial testosterone test for $1 with nothing standing out as future charges.

I did the test then they signed me up for a consultation to discuss going on testosterone and kept trying to charge me $150 for it without my consent. The issue being that my results showed I was actually not terribly low, or necessarily needing TRT, and I wanted to discuss it with my normal health care provider first.

Every time they tried to charge me I asked them to please stop doing so and to stop trying to book me consultations without my consent.

It happened a total of 3 times, where the first 2 times they agreed to stop trying to charge me and book me a consultation, then they went and tried it again anyways. On the 3rd time I had forgotten to lock my credit card and they snuck in the charge.

It feels like a really slimy company trying to make money off of a niche thing allowed in our medical system, by also trying to take advantage of people.

It's a scam. Especially when you consider it's $150 for a couple minutes for them to look at a test result, paid for by Canada's medical system, then a $200 consultation fee every few months to renew the prescription.

It's especially underhanded when they are able to do what they did with me and just spam my credit card until they're able to charge me.

I highly recommend staying away if you can avoid it and start with a testosterone test from your normal healthcare provider. If that test comes back low, maybe then look into something like Science and Humans.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable

I have just started but my first impression is that they are very knowledgeable and professional. My consultation was comfortable and I very helpful

September 22, 2025

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