Science and Humans Reviews 

1,073
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being knowledgeable, professional, and attentive, often feeling heard and supported throughout their interactions. Many people highlight the service as easy, smooth, and well-organized, appreciating the clear communication and convenient processes. Reviewers consistently find the customer service exceptional, noting the helpfulness and understanding approach of the team. However, some people mentioned concerns regarding the treatment plans or product effectiveness. A few reviewers felt their specific health concerns were not fully addressed, or desired more comprehensive information and education about their prescribed treatments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and caring... See more

Service

Customers consistently note positive experiences with service, often highlighting quick, easy-to-use, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful and knowledgeable agents who... See more

User experience

Customers had positive experiences with the user experience, often describing it as great, easy, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, reporting more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are knowledgeable and listen to the concerns of their clients. User friendly appointment scheduling. Takes away the pain of crowded waiting rooms and lengthy wait times for family doctor referra... See more

Rated 5 out of 5 stars

Good company, unfortunately not for athletes or High end TRT. Limited to 150mg/week (which is reasonable for most men) but also starting at lower dosage that will shutdown your own production without... See more

Rated 5 out of 5 stars

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how... See more

Rated 5 out of 5 stars

Overall, every provider I have seen has done an incredible job. They have been professional, thorough, reassuring, and patient- even when I was not. They did not admonish me for interrupting her, did... See more


Company details

  1. Health Consultant
  2. Women's Health Clinic
  3. Reproductive Health Clinic

Written by the company

We at Science & Humans offer scientifically proven treatments, products, and devices to support your hormone health. As an end-to-end digital provider, we cover diagnostics, treatments and delivery of medications all on a single platform, from the comfort of your home. We are ranked as Canada’s largest hormone health platform and serve men and women in all reproductive ages. Check out our programs for Men's Hormones, Menopause care for women, Weight loss, and Sexual wellness, on our website www.scienceandhumans.com #TRT #hCG #hGH #bHRT #Menopause #PCOS #thyroid


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,073)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, patient and understanding. Able to articulate future expectations and options

October 2, 2025
Rated 5 out of 5 stars

Easy to start process

Easy to start process, quick with responses and professional in video meeting. Looking forward to seeing what they can do for me.

October 2, 2025
Rated 5 out of 5 stars

Knowledgeable and informative

The consultation with the NP was very informative and constructive. She was very knowledgeable about the experiences I have been going through and evaluating my blood work. I appreciated her expertise and her advice.

September 26, 2025
Rated 4 out of 5 stars

Fast responses and a knowledgeable…

Fast responses and a knowledgeable nurse, was led to believe that I could use my medical to cover some of the costs involved but not possible only the medication can be covered under a plan

September 27, 2025
Rated 5 out of 5 stars

Excellent Service

Abida Dhukai was so knowledgeable and was able to answer all my questions and address all my symptoms. I am so grateful for her expertise.
The support team is fantastic too answering my emails.

September 27, 2025
Rated 5 out of 5 stars

Finally!

Abida was so enjoyable to talk to, I felt so seen and knew right away I had found the right team.

September 27, 2025
Rated 5 out of 5 stars

Just started but will see how it goes. Hopefully these doctors can figure out my hormones issues as my regular doctor sure didn’t

The initial bloodwork took a bit to get done as I am in a different province and it would be great if that can go quicker somehow, but the discussion with the doctor was quick and helpful and received my meds the next day. It is a bit tricky to be in a different province and having to rely on mail/courier to get your meds in time, but I opted to pay $25 to get my prescription filled locally.

September 20, 2025
Rated 4 out of 5 stars

Use your pharmacy (not Pocketpills)

Abida (the nurse practitioner) was awesome, deserves 5 stars for sure!

The only reason I gave 4 stars is that their recommended pharmacy Pocketpills did not meet my expectations (don’t accept incoming calls, you have to book a time window & they didn’t return calls in that window anyway). Disappointing. Thankfully S&H was happy to send my prescription to a more customer friendly pharmacy. Thanks S&H, looking forward to my next appointment.

September 2, 2025
Rated 5 out of 5 stars

Manuela was clear and concise

Manuela was clear and concise. She gave very good information and listened when she needed to. Appreciate the time she spent and now hopeful I am on a good path to seeing some improvement.

September 21, 2025
Rated 5 out of 5 stars

Knowledgeable and helpful

Talking to a knowledgeable and helpful NP that understands that there is a difference between being in a so called "normal range" and what is best for my personal needs.

September 18, 2025

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