I‘m using the seeek eSIM now for 2 weeks and got it for my trip abroad. Having two carriers is pretty awesome: on the one hand I already had situations at home, where “my own” regular carrier ha... See more
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The main part about running a business like this one for me is the customer support. Seeek had a pretty terrible customer support a couple of months back. However as September rolls,I have seen a very... See more
Problem with Nada free esim 2024-03-16: subscribed and ordered a free esim 2024-03-16: paid 6€ to skip the line 2024-03-18: contacted the support via chat asking for esim 2024-03-19: an es... See more
Company replied
I have been on the SEEEK Waitlist for several months before I decided to purchase "Skip the Queue" at the end of August. Now, over 6 weeks later, I have still not received my eSIM nor a proper respo... See more
Company details
Written by the company
The FREE Mobile Network.
Contact info
38 Collingwoods Street, NE1 1JF, Newcastle Upon Tyne, United Kingdom
- support@seeek.co
- seeek.co
Great value. Will have to check coverage overseas.
Skipped the Queue but didn't get the esim data. Contacted support, and Nicole helped me out with the setup and some technical issues i was having. Yet to try it overseas, but it works in Canada on Bell at 5G.
Not too bad
A fairly new and interesting idea of the NADA eSIM which is completely free. Had a few glitches but it works most of the time. All after all it is free (apart from the $6 paid for skipping the queue).
Nice service, great support
After some initial challenges due to the extremely high demand, the support team was always helpful, allowing me to fully utilize the E-Sim now without any issues.
Problem with Nada free esim
Problem with Nada free esim
2024-03-16: subscribed and ordered a free esim
2024-03-16: paid 6€ to skip the line
2024-03-18: contacted the support via chat asking for esim
2024-03-19: an esim issued, but not valid to use, probably caused by a server crash over night, tried to re-issue a new esim code, no success
2024-03-20: a ticket was created
2024-03-22: apologized for delay caused by high work load
2024-03-27: since then no more replies or reactions, no support, ticket still unsolved
It's not funny that way...

Reply from Seeek
Amazing customer service
I contacted them regarding my subscription and guy Connor, he waited and helped me a ton. SO much to thank for. Thanks
Customer service was very responsive…
Customer service was very responsive and service was activated quickly!!! So far, no issues!
I found the deal on a forum
I found the deal on a forum. To pay only $6 to skip the queue for 3gb every month is unheard of. Contacted support twice and both times has been great experience, even though they are overwhelmed my messages were answered quite quickly. I have referred my friends and family to this and will continue to do so!
Amazing offering
Amazing offering, especially if you are travelling abroad and out of your "free roaming" homezone a lot. The support is also very fast!
At first I was skeptical of the offer
At first I was skeptical of the offer, however, talking with their customer service specialist (Nicole) reassured this is the real deal! I was able to activate the QR code, install the eSIM, and run an internet speedtest with blazingly fast results! I'm an user from Canada.
Great company and, more importantly, great team over there. Thanks a lot!
Side note: it's hard not to give the team 5-stars. Everything I've seen advertised on their website is accurate and reflective in being onboarded to its service. I will be traveling shortly and will provide feedback on their international roaming and services, if this is any indication, I'm sure I will be presently surprised.
Best price for esim
Best price for esim. Easy to setup. Responsive staff. The esim works. No complaints. I hope the company does well.
Friends don't let friends miss out!
After finding out about the nada sim deal and the $6 skip the queue option, I jumped on, figuring there's not much to lose, and lots of convenience gained with travel data at the fantastic price of pretty much free.
Sign-up was easy and straight-forward, as was the checkout for purchasing the skip the queue option. This service is understandably facing a huge influx of new sign-ups so it took a few hours for my esim to show up my account dashboard. Once it did, it was easy to install and within 10 minutes, the 5G data was flowing on my Pixel 8 Pro.
I had some confusion about travel passes and how it relates to me located in Canada but also travelling to the US on occasion, so I reached out to customer service. It wasn't an urgent question so I wasn't expecting a response instantly. However, Connor got back to me right away and clarified the situation in an easy to understand manner.
The service is going great so far and I'm going to be telling my friends about it so they're not miss out!
Honest upfront CEO and team
Honest upfront CEO and team, got the data only esim for 3GB a month, will have to test more to ensure that it is correctly renewing and will gladly be helping this company grow and give word of mouth to more of my friends to come try it out! great price incentives and free packages for this service. Esim ordered a day ago, skipped the queue and got the service activated and working through supportive and kind chat support.
Perfekt response time and very good…
Perfekt response time and very good service...everything is really perfekt!
As seeek esim user
Don't trust the so-called free data service on seeek.co. In March, I paid to skip the waiting period, but the eSIM could only use 500MB of data before becoming unusable. I tried multiple times to contact customer service through messages and emails but received no response. Additionally, the website tells new users that they will get more free data if they leave positive reviews, but this is just to lure more people into paying.
not working, no support
not working esim - 6€ with skip the line wasted - support doesnt answer or tell you to wait, not really helping

Reply from Seeek
I am very happy to have found this…
I am very happy to have found this ESIM. The support is excellent and the network quality very good. The idea behind it is surely very noble to be able to bring communication to each part of the globe I hope it stays that way!
I recently had the pleasure of…
I recently had the pleasure of interacting with the customer service team at Seeek and I must say, their service was nothing short of exceptional.
From the moment I reached out, I was met with prompt responses, demonstrating their commitment to quick customer service. The team was not only swift but also incredibly knowledgeable and helpful, addressing my concerns with ease and efficiency.
What stood out to me was their genuine care for customers. They went above and beyond to ensure my satisfaction, making me feel valued and appreciated. This level of service is rare and it truly sets them apart from others.
In an era where good customer service can be hard to find, they were a breath of fresh air. Their quick and efficient service has left a lasting impression on me. I would highly recommend Seeek.co to anyone in need of their services.
Keep up the great work, your dedication to customer satisfaction is truly commendable. Looking forward to more positive experiences in the future.
*** Update 22/04/2024 - the esim stopped working and support now don't respond to chat or emails. It was great until it stopped working.
Works supprising well
Works supprising well. I had paid the 6 bucks fee to skip the waiting line. After talking with the support via chat they could help me because the skip would not work at the first time. they fixed it. nice support. Datarates are nice.
Good product and good customer service
Good product and good customer service. Site was a bit slow.
my experience so far
Very good for a free eSIM.
Provision takes longer sometimes though.
It could use an app and/or a faster loading dashboard but nothing to complain about for the price. :)
I cannot speak for the quality of the support though.
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