SelectQuote Reviews 

12,266
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,232 reviews, reviewers overwhelmingly had a great experience with this company, often pointing out the exceptional value and ease of use. Customers consistently share that the staff is very friendly, professional, knowledgeable, and always ready to help throughout the entire insurance application process. People also mention that finding affordable policies and receiving clear answers makes everything completely smooth, efficient, and straightforward from start to finish. However, some people mentioned experiencing frustrating communication gaps, slow follow-ups, and being transferred repeatedly between multiple representatives without clear answers. Reviewers also noted significant delays, excessive questioning, and difficulties when trying to get regular updates or finalize their coverage details properly.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting knowledgeable and friendly representatives who... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, professional, and... See more

Service

Reviewers highlight positive aspects of service, noting that agents are very knowledgeable, professional, and... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the initial... See more

Price

Reviewers mention positive feedback about price, highlighting affordable rates and significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what the... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with my experience. Not only were they super helpful with different options, but they were also informative about their products and what suits me and my family best. I appreciate ev... See more

Company replied

Rated 5 out of 5 stars

It was very straightforward. Although it took longer than I thought for the entire process of getting the policy approved, a representative called me several times telling where it stood at the time... See more

Rated 5 out of 5 stars

They made my experience enjoyable and very easy to understand. I appreciated the call back when I could think about things and decide with no pressure. I also appreciated that he called me back at the... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,266)

1,254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff was excellent and great at…

Staff was excellent and great at communicating throughout the process.

July 2, 2026
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Reply from SelectQuote

We're so happy to hear our team provided excellent communication throughout your experience. Thank you for your kind words!

Rated 5 out of 5 stars

Happy to have cost effective life insurance…

Happy to get life insurance for peace of mind. Everyone I worked with was super nice. Rue went above and beyond to help me. Thanks again.

July 1, 2026
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Reply from SelectQuote

We are so pleased to hear that you had such a positive experience securing your life insurance for peace of mind. We appreciate your kind words about our team's helpfulness.

Rated 5 out of 5 stars

Excellent job

Excellent job! Amazing support throughout the process and I acquired a life insurance policy that I feel will benefit my loved ones which provides me with peace of mind!

June 30, 2026
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Reply from SelectQuote

We're so happy to hear that our support helped you secure a life insurance policy that provides peace of mind for your loved ones. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Mitch and Candi answered all questions…

Mitch and Candi answered all questions with absolute patience and professionalism. I don't think I'd have a policy without them. I am so grateful for their help, and would gladly pass their name on to anyone I know looking for help for lift insurance. I am beyond grateful to them.

June 18, 2026
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Reply from SelectQuote

We are so delighted to hear about your wonderful experience with our team! It's truly rewarding to know that our colleagues provided you with such patient and professional assistance. We greatly appreciate your kind words and your willingness to recommend our services. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

The Representatives were professional

The Representatives were professional, very direct and honest in questions asked. Calls answered or returned in appropriate manner

June 29, 2026
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Reply from SelectQuote

We're so happy to hear our team's professionalism and direct communication made a positive impression. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

Terrific customer service - start to finish!

Everyone I dealt with at SelectQuote were great! Stephen Pursifull helped me first to get the quote and the right company, Traci Goodson kept me updated with the status of my medical info needed to get approved, and then once I was approved Tiffany Gargano helped me finalize my information. It was a very easy, hands on all the way, process! And I know I got the best price possible! Thank you!

July 1, 2026
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Reply from SelectQuote

We are so happy to hear that our team provided such a positive and easy experience for you! We appreciate you acknowledging the efforts of our staff in helping you secure the best possible price. Thank you for sharing your wonderful feedback.

Rated 5 out of 5 stars

All the representative or people I…

All the representative or people I spoke to are very helpful ,they answer all my questions and help me through the process of getting my life insurance . I am very thankful to each and everyone that helped me.Thank you and Mahalo.

July 1, 2026
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Reply from SelectQuote

We are so happy to hear that our team was able to provide such helpful assistance and answer all of your questions throughout the process of securing your life insurance. We truly appreciate your kind words and positive feedback. Mahalo!

Rated 5 out of 5 stars

I had a excellent experience I was a…

I had a excellent experience I was a little hesitant because the whole process is over the phone and now a days scammers are lurking to get all your information however this company is safe proof and great.

July 1, 2026
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Reply from SelectQuote

We are so happy to hear that we could provide you with an excellent and secure experience! We understand your initial hesitation and truly appreciate your trust in our process. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

They were very responsive and…

They were very responsive and completely on top of things!

June 25, 2026
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Reply from SelectQuote

We're so glad to hear we were responsive and attentive to your needs. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Easy to work site

Easy to work site

July 2, 2026
Unprompted review
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Reply from SelectQuote

We're so happy to hear that you found our site easy to work with. Your positive feedback is greatly appreciated, and we thank you for sharing your experience.

Rated 5 out of 5 stars

Thanks for being the best

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

June 30, 2026
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Reply from SelectQuote

We're so happy to hear our team made securing life insurance easy and provided exceptional service. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Very knowledgeable

I was informed clearly of each step

June 26, 2026
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Reply from SelectQuote

We're so glad we clearly communicated each step. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

He representative was very informative…

He representative was very informative answered my questions and when I was transferred to another representative it was a smooth transition and everyone I spoke to on the phone was absolutely wonderful.

June 26, 2026
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Reply from SelectQuote

We're so glad to hear that our representatives were informative and provided a smooth transition during your call. We appreciate your kind words about our team.

Rated 5 out of 5 stars

Top-tier communication…

Everyone I worked with communicated well, answered all my questions and made the process of selecting the best carrier for myself extremely easy

June 26, 2026
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Reply from SelectQuote

We're so glad to hear our team provided excellent communication and made selecting the best carrier an easy process for you. We truly appreciate your kind words!

Rated 5 out of 5 stars

Outstanding People

All the folks involved in the process from the beginning showed a lot of expertise and patience. They got me the coverage I requested at a price better than expected.

June 29, 2026
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Reply from SelectQuote

We're so glad to hear that our team provided you with expert assistance and patience, securing the coverage you needed at a great price. We appreciate your positive feedback!

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