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SelectQuote Reviews 

12,642
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,596 reviews, reviewers overwhelmingly and consistently had a truly great experience with this company. Customers frequently praise the knowledgeable staff and friendly agents who consistently provide professional guidance and patiently answer every question throughout the entire procedure. Many consumers truly appreciate the exceptionally clear communication, helpful expert advice, and smooth assistance received when exploring various available insurance options. However, some reviewers were not happy with response times, noting recurring instances where phone messages or important emails went completely unanswered for several days. A few other people also felt that securing final approval involved unexpected scheduling delays and tedious steps that ultimately caused considerable frustration for them.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were... See more

Customer service

Users describe positive interactions with customer service, noting that agents are courteous, professional,... See more

User experience

Consumers find user experience to be positive, highlighting that the process is quick and easy compared to... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and... See more

Company replied

Rated 5 out of 5 stars

Everyone that I spoke with on the phone from the intial quote to the follow up throughout the chart review collection to the final approval were courteous and profession. I would also go to say that e... See more

Company replied

Rated 5 out of 5 stars

Chris Gee made me feel comfortable with the process. He called me back same day when I had a question about the whole process. I was kept up to date on the process. The original quote I had received... See more

Rated 5 out of 5 stars

The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.5

All reviews

(12,642)

1,601 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful

September 11, 2026
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Reply from SelectQuote

We are so glad you enjoyed your experience with us. Thank you very much for your kind words regarding our attentive team.

Rated 3 out of 5 stars

Process was too slow.

September 11, 2026
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Reply from SelectQuote

We thank you for sharing your feedback regarding the extended waiting time you experienced. We are reviewing our internal procedures to streamline our operations and prevent future delays.

Rated 4 out of 5 stars

Would have been a 5 star but we when we…

Would have been a 5 star but we when we asked for a certain amount of insurance, the First Gentleman said it was available and he would send us a quote which we never received. Thought your agent should have been better knowledgeable about your products.

September 4, 2026
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Reply from SelectQuote

We are glad you had a mostly good experience, and we appreciate your four-star rating. We sincerely regret that our representative failed to follow through with your requested estimate and lacked complete product information. We are addressing this lapse to improve our service.

Rated 5 out of 5 stars

Not sure

Not sure. Still going through but so far Excellent

September 11, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience so far, and we thank you for the positive feedback as you continue your journey.

Rated 5 out of 5 stars

Answered all my questions and made the…

Answered all my questions and made the process as simple as possible, no regrets.

September 11, 2026
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Reply from SelectQuote

We are so glad to hear that we could address all of your concerns and ensure a smooth, seamless experience for you. Knowing you have no regrets and are completely satisfied with our service truly means the world to our team!

Rated 5 out of 5 stars

Praise for SelectQuote!

Great customer service and so quick to accomplish what I needed. The research was done for me and all i needed to do what answer questions over the phone. My term insurance was up and running in a week's time. Couldn't be more pleased with this experience.

September 11, 2026
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Reply from SelectQuote

We are so glad to hear about your seamless experience with us. Thank you for taking the time to share your positive feedback. Knowing that our team was able to handle the heavy lifting and get your coverage set up so efficiently brings us great joy. We always aim to make the process as smooth and simple as possible.

Rated 5 out of 5 stars

Professional polite informative of…

Professional polite informative of insurance products they have to offer it's better to speak with a agent to help you make better decisions

September 17, 2026
Unprompted review
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Reply from SelectQuote

We appreciate your feedback and are glad you had a great experience. We agree that speaking directly with our team helps in making the right choices for your coverage needs.

Rated 5 out of 5 stars

Great help from day one

Great help from day one, easy and truthful !

September 9, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our honest and helpful team from the start. Thank you for your review.

Rated 1 out of 5 stars

I’m a 59 year old male

I’m a 59 year old male, since my life insurance is ending at the end of the year I thinking to get another one . I called select quote and they gave a quote of $1200 per month for $500k term insurance. I got a pathology report for them and is my PSA is .05%. This people are out of their mind. A big F.. to select quote. I just got another company and they gave 15% of the price. But still a little too much , for the price I was going to spend on insurance I rather spend it in the stock market.
Cheers

September 16, 2026
Unprompted review
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Reply from SelectQuote

Thank you for taking the time to share your feedback with us. We hear your frustration regarding the high rate you were quoted for a term policy following the review of your medical details, especially when compared to alternative options you found elsewhere. We recognize how important it is to find affordable coverage as your current policy comes to an end, and we realize how disappointing this pricing outcome was for you. Rates are determined by underlying insurance carriers based on specific health information, but we are actively reviewing our underwriting processes and partner carrier options to ensure our clients receive the most competitive pricing available for their health profiles.

Rated 5 out of 5 stars

They made it easy to get a great rate…

They made it easy to get a great rate on excellent coverage. Would recommend to anyone looking for a fair price on life insurance.

September 2, 2026
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Reply from SelectQuote

Thank you for your feedback. We are happy to hear that securing affordable life insurance with quality protection was a seamless process for you.

Rated 5 out of 5 stars

Price

Every thing was good

September 1, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you very much for taking the time to share your positive feedback, as we deeply appreciate knowing that every aspect of your visit met your expectations.

Rated 5 out of 5 stars

Good interview with agent

Good interview with agent

September 1, 2026
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Reply from SelectQuote

We are glad you enjoyed your experience during the discussion with our representative. Thank you very much for taking the time to share your positive feedback with us today.

Rated 5 out of 5 stars

Helpful and Followed Through

Everyone was helpful at moving things forward, giving rates and then helping get over those last steps needed.

September 9, 2026
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Reply from SelectQuote

We are thrilled to hear that our team provided continuous support, clear rate details, and the guidance you needed to reach the finish line. Thank you for taking the time to share your positive experience with us!

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