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SelectQuote Reviews 

12,636
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,596 reviews, reviewers overwhelmingly and consistently had a truly great experience with this company. Customers frequently praise the knowledgeable staff and friendly agents who consistently provide professional guidance and patiently answer every question throughout the entire procedure. Many consumers truly appreciate the exceptionally clear communication, helpful expert advice, and smooth assistance received when exploring various available insurance options. However, some reviewers were not happy with response times, noting recurring instances where phone messages or important emails went completely unanswered for several days. A few other people also felt that securing final approval involved unexpected scheduling delays and tedious steps that ultimately caused considerable frustration for them.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were... See more

Customer service

Users describe positive interactions with customer service, noting that agents are courteous, professional,... See more

User experience

Consumers find user experience to be positive, highlighting that the process is quick and easy compared to... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and... See more

Company replied

Rated 5 out of 5 stars

Everyone that I spoke with on the phone from the intial quote to the follow up throughout the chart review collection to the final approval were courteous and profession. I would also go to say that e... See more

Company replied

Rated 5 out of 5 stars

Chris Gee made me feel comfortable with the process. He called me back same day when I had a question about the whole process. I was kept up to date on the process. The original quote I had received... See more

Rated 5 out of 5 stars

The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.5

All reviews

(12,636)

1,595 reviews in the last 12 months

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Rated 5 out of 5 stars

Ms Loyda Gonzalez Medina’s Review

Ms. Loyda Gonzalez Medina was my Representative. I’m taking this time to let you know how patient, knowledgeable, and respectful she was. Being a business . woman and having to deal with the public i know first hand the first encounter is the most important. Ms. Loyda is a good assest to your company and should be rewarded for her hard work.

October 19, 2026
Unprompted review
Rated 2 out of 5 stars

Contacting this company is a nightmare

Contacting this company is a nightmare. All I wanted to do as talk to the agent who I spoke to about insurance, but that is not possible. They didn't want to help me and answerr my questions except try to hardsell and close. No thanks.

October 17, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with SelectQuote was very…

My experience with SelectQuote was very positive. The representative provided clear communication and guidance throughout the life insurance application process. He helped make the process straightforward, and I appreciated the follow-up confirming that my policy was officially in force. I would recommend SelectQuote to anyone exploring life insurance options.

October 9, 2026
Rated 3 out of 5 stars

The communication was near harassment…

The communication was near harassment when I asked to be taken off the service list.

October 18, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

Hi Erika, we are sorry for the inconvenience. Our records show we last contacted you on 10/1. Can you provide the email or phone number you've been contacted at so we can ensure you are removed from our system?

Rated 5 out of 5 stars

Verry professional and

Verry professional and, friendly. Good communication about the insurance. Explained everything with detail about the benefit we were getting. I personally recommends agent Bree for your insurance needs.

October 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Ken was prompt, professional, informative, and a pleasure to speak with in regards to life insurance purchase.

October 3, 2026
Rated 4 out of 5 stars

Shop but ask questions

It was really easy but I didn’t get to compare multiple policies to make a choice. The representative just told me what was available based on what he saw. It would have been better if I saw the options but what we settled on is fine.

September 30, 2026

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