SelectQuote Reviews 

12,227
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and efficiency of the process, finding it straightforward and simple. Many praise the staff for being helpful, knowledgeable, and friendly, often going above and beyond. People appreciate the exceptional customer service and clear communication throughout, which made obtaining policies smooth. Reviewers frequently mention securing excellent deals and competitive prices, often better than expected, providing peace of mind. However, some customers also noted challenges with communication, including difficulties reaching representatives or receiving callbacks. A few other people also felt that they were transferred multiple times between different agents, sometimes having to repeat information.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness, knowledge,... See more

Staff

Consumers find staff to be positive, with many reviewers describing agents as knowledgeable, professional,... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as very easy,... See more

Price

Users describe positive interactions with price, with many reviewers finding better coverage for less money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what the... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with my experience. Not only were they super helpful with different options, but they were also informative about their products and what suits me and my family best. I appreciate ev... See more

Company replied

Rated 5 out of 5 stars

It was very straightforward. Although it took longer than I thought for the entire process of getting the policy approved, a representative called me several times telling where it stood at the time... See more

Rated 5 out of 5 stars

They made my experience enjoyable and very easy to understand. I appreciated the call back when I could think about things and decide with no pressure. I also appreciated that he called me back at the... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(12,227)

1,217 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No hassle change to new policy

No hassle change to new policy. .. all info clearly spelled out and all questions/concerns answered

July 9, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that your transition to a new policy was smooth and that we could address all your questions!

Rated 1 out of 5 stars

You fill all your info online like they…

You fill all your info online like they ask you. Then you get email from them saying the same thing but you never get a quote and if you call they want to ask you all the questions again. Waste of time..

June 8, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your experience. We understand your frustration with the quote process and are reviewing our procedures to improve.

Rated 4 out of 5 stars

It was a good experience

It was a good experience. I learned a lot about the insurance industry. Good people, good staff. Price was higher than expected, but when you’re older, it’s inevitable.

July 8, 2026
SelectQuote logo

Reply from SelectQuote

We're glad you found your experience informative and appreciated our team. We understand your concerns about pricing, and we always aim to provide clear explanations regarding our policies.

Rated 5 out of 5 stars

Tiffany Gargano was very helpful

Tiffany Gargano was very helpful, explained policy differences very thoroughly, and advocated for me during an appeal. I would recommended Select Quote based on my experience with Tiffany.

July 11, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear about your positive experience with our team member. It's wonderful to know that the policy explanations and advocacy provided were helpful. We appreciate you recommending us!

Rated 5 out of 5 stars

Easy process from beginning to end

Easy process from beginning to end! Overall great experience!

July 11, 2026
SelectQuote logo

Reply from SelectQuote

We're happy to hear that our process was easy and that you had a great overall experience! Thank you for your kind words.

Rated 4 out of 5 stars

Good

Price and customer service

July 7, 2026
SelectQuote logo

Reply from SelectQuote

We appreciate your feedback regarding our pricing and customer service. We are always working to improve.

Rated 3 out of 5 stars

need to find a way to speed up the…

need to find a way to speed up the initial check-in. I was on the phone for 58 minutes to complete the application processing

July 9, 2026
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your experience. We understand that a lengthy check-in process is frustrating, and we are actively looking into ways to streamline our application procedures.

Rated 5 out of 5 stars

This was very thorough and both people…

This was very thorough and both people I worked with were very knowledgeable

July 6, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that you found our service thorough and our team knowledgeable! Thank you for your kind words.

Rated 5 out of 5 stars

Just really helped me through the…

Just really helped me through the process.

I did have to get a blood test...to go forward

They always had someone available if I needed to get more information;

July 7, 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear we could assist you effectively throughout the process. We appreciate you highlighting our team's availability and support. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very quick response and helpful

Very quick response and helpful

July 6, 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear that our quick response and helpfulness made a positive impression. We truly appreciate your kind feedback.

Rated 5 out of 5 stars

Patient Rebecca.

The agent Rebecca was very patient.

July 9, 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear that our agent provided you with such patient and helpful service. We truly appreciate your kind words.

Rated 5 out of 5 stars

My representative was attentive to my…

My representative was attentive to my needs and he explained things throughly. I wish I had someone like this last time I got life insurance.

July 9, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our representative provided such attentive and clear explanations. We truly value your positive feedback.

Rated 1 out of 5 stars

To pushy and I get emails every day.

To pushy and I get emails every day.
Y’all got my money so leave me alone.

July 9, 2026
SelectQuote logo

Reply from SelectQuote

We understand your frustration with the frequent emails. We are actively working to refine our communication frequency.

Rated 5 out of 5 stars

My rep was very responsive and answered…

My rep was very responsive and answered all my questions thoroughly and I appreciated. He even caught that this was a replacement policy and not a new policy. Thanks.

July 6, 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear that our representative provided such responsive and thorough assistance with your policy. We appreciate you acknowledging their attention to detail!

Rated 5 out of 5 stars

A satisfied customer.

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

July 8, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our customer service met your expectations and that the pricing was transparent. It's wonderful that the process was completed quickly for you. We appreciate your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look