SelectQuote Reviews 

12,221
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff who make the process enjoyable and easy to understand. Many appreciate the smooth user experience, with agents providing clear communication, constant updates, and quick assistance throughout the entire process. People often highlight the efficiency and responsiveness, noting that their questions are answered patiently and thoroughly. However, some customers also noted that the process could be lengthy, taking several months to complete. A few other people also felt that communication was inconsistent, experiencing delays in responses, being transferred between multiple representatives, or having difficulty reaching someone for updates.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many praising agents for being friendly,... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

User experience

Clients share positive opinions on user experience, with many finding the process easy, straightforward, and... See more

Response time

Consumers find response times to be ambiguous, with some experiencing significant delays, such as waiting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what the... See more

Company replied

Rated 5 out of 5 stars

They made my experience enjoyable and very easy to understand. I appreciated the call back when I could think about things and decide with no pressure. I also appreciated that he called me back at the... See more

Rated 5 out of 5 stars

It was very straightforward. Although it took longer than I thought for the entire process of getting the policy approved, a representative called me several times telling where it stood at the time... See more

Rated 5 out of 5 stars

I am very pleased with my experience. Not only were they super helpful with different options, but they were also informative about their products and what suits me and my family best. I appreciate ev... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,221)

1,212 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy process for Life Insurance

Upfront, accurate and honest, would work with them again.

July 15, 2026
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Reply from SelectQuote

We are so glad to hear that you found our approach upfront, accurate, and honest. We truly appreciate your positive feedback and look forward to working with you again!

Rated 1 out of 5 stars

When your givin a choice either email or call and you select email honor the request

I was given a choice to speak to an agent or get my quotes via email.. I specifically selected email to avoid getting nonstop calls..I never got the email and the very thing I didn't want to happen, happened the phone has been ringing since yesterday

July 21, 2026
Unprompted review
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Reply from SelectQuote

Hi Victor, thank you for the feedback. Our team is actively looking into this. Just to be sure you are not receiving any more unwanted contact, can you fill out your contact details here? www.selectquote.com/optout

Thanks!

Rated 5 out of 5 stars

You guys kept me posted and updated on…

You guys kept me posted and updated on all activity or what was needed from me. I like the fact that every person I spoke to was very clear and easy to understand. I wish ALL phone Customer Service was such.

July 15, 2026
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Reply from SelectQuote

We're so happy to hear that our communication and clarity met your expectations. It's wonderful to know our team made your experience easy to understand. Thank you for your kind words!

Rated 5 out of 5 stars

easy process very professional

as noted, excellent group of people who were involved with the process to obtain life insurance

July 15, 2026
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Reply from SelectQuote

We're so glad to hear our team provided excellent service during your life insurance process. We appreciate your kind words!

Rated 5 out of 5 stars

Thanks for checking-in

I had an existing policy with them, but they called to do a check-in and were able to find me a better deal! Excellent

July 10, 2026
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Reply from SelectQuote

We are so happy to hear that we were able to find you a better deal on your existing policy during our check-in call. We appreciate you sharing your positive experience!

Rated 4 out of 5 stars

Life

Efficient and understandable

July 10, 2026
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Reply from SelectQuote

Thanks John!

Rated 1 out of 5 stars

Schemey

Schemey, low-life predatory agents and management. Someone should walk into this place and start cleaning house 🖕🏼Your agent also told me they dont even get paid but 10$ hourly to steal from old people and mess up their healthplans. My grandpa almost died because some agent put him in a plan that was gonna prevent him from getting lifesaving treatment.

July 14, 2026
Unprompted review
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Reply from SelectQuote

We are very concerned to hear about your grandfather's experience and the serious issues you've raised regarding the health plans and agent conduct. We take such feedback extremely seriously and are committed to investigating these matters thoroughly. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Customer service was very good.

Customer service was very good.

July 9, 2026
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Reply from SelectQuote

We're delighted to hear that our customer service was very good. We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

The company reprentatives walked me…

The company reprentatives walked me through the Application process in great detail and care. They kept in contact with you through the entire process and made sure you understood all of the communications.

July 9, 2026
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Reply from SelectQuote

We are so pleased to hear that our representatives provided such detailed and caring assistance throughout your application process. We truly value your positive feedback and appreciate you sharing your experience with us.

Rated 2 out of 5 stars

Too many different people & not very…

Too many different people & not very good communication

July 9, 2026
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Reply from SelectQuote

We appreciate you sharing your feedback regarding the number of people involved and the communication. We are actively working to streamline our processes and improve how we communicate with our customers.

Rated 5 out of 5 stars

Good customer service and understanding…

Good customer service and understanding of what you are selling. Follow up is excellent. Overall a great experience, thank you.

July 7, 2026
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Reply from SelectQuote

We're so glad to hear you had a great experience with our customer service and product knowledge. Your positive feedback truly means a lot to us!

Rated 5 out of 5 stars

Salesman was responsive and helped us…

Salesman was responsive and helped us come up with the best option. Overall experience was good.

July 7, 2026
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Reply from SelectQuote

We're so happy to hear our team provided excellent assistance and helped you find the best option. We appreciate your positive feedback!

Rated 5 out of 5 stars

I want to say thank you to Daniel…

I want to say thank you to Daniel Bradley and Kelsey Mathias who went way beyond in helping me get my life insurance, thank you guys, I know I can be a handful! Joe Kulp

July 11, 2026
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Reply from SelectQuote

We're so glad to hear our team provided exceptional assistance with your life insurance. We appreciate you acknowledging their dedication and are happy we could help!

Rated 5 out of 5 stars

No hassle change to new policy

No hassle change to new policy. .. all info clearly spelled out and all questions/concerns answered

July 9, 2026
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Reply from SelectQuote

We're so glad to hear that your transition to a new policy was smooth and that we could address all your questions!

Rated 1 out of 5 stars

You fill all your info online like they…

You fill all your info online like they ask you. Then you get email from them saying the same thing but you never get a quote and if you call they want to ask you all the questions again. Waste of time..

June 8, 2026
Unprompted review
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Reply from SelectQuote

We appreciate you sharing your experience. We understand your frustration with the quote process and are reviewing our procedures to improve.

Rated 4 out of 5 stars

It was a good experience

It was a good experience. I learned a lot about the insurance industry. Good people, good staff. Price was higher than expected, but when you’re older, it’s inevitable.

July 8, 2026
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Reply from SelectQuote

We're glad you found your experience informative and appreciated our team. We understand your concerns about pricing, and we always aim to provide clear explanations regarding our policies.

Rated 5 out of 5 stars

Tiffany Gargano was very helpful

Tiffany Gargano was very helpful, explained policy differences very thoroughly, and advocated for me during an appeal. I would recommended Select Quote based on my experience with Tiffany.

July 11, 2026
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Reply from SelectQuote

We're so glad to hear about your positive experience with our team member. It's wonderful to know that the policy explanations and advocacy provided were helpful. We appreciate you recommending us!

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