SelectQuote Reviews 

12,229
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and efficiency of the process, finding it straightforward and simple. Many praise the staff for being helpful, knowledgeable, and friendly, often going above and beyond. People appreciate the exceptional customer service and clear communication throughout, which made obtaining policies smooth. Reviewers frequently mention securing excellent deals and competitive prices, often better than expected, providing peace of mind. However, some customers also noted challenges with communication, including difficulties reaching representatives or receiving callbacks. A few other people also felt that they were transferred multiple times between different agents, sometimes having to repeat information.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness, knowledge,... See more

Staff

Consumers find staff to be positive, with many reviewers describing agents as knowledgeable, professional,... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as very easy,... See more

Price

Users describe positive interactions with price, with many reviewers finding better coverage for less money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what the... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with my experience. Not only were they super helpful with different options, but they were also informative about their products and what suits me and my family best. I appreciate ev... See more

Company replied

Rated 5 out of 5 stars

It was very straightforward. Although it took longer than I thought for the entire process of getting the policy approved, a representative called me several times telling where it stood at the time... See more

Rated 5 out of 5 stars

They made my experience enjoyable and very easy to understand. I appreciated the call back when I could think about things and decide with no pressure. I also appreciated that he called me back at the... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,229)

1,220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lack of details and communication by…

Lack of details and communication by the reps. One of your reps said I didn’t qualify and hung up. Being transferred numerous times between reps starting basically over again each time. Whole?term? Never explained. Poor customer service.

July 2, 2026
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Reply from SelectQuote

We are reviewing our internal processes to ensure our team provides clear information and consistent service. Your feedback is crucial for us to improve.

Rated 5 out of 5 stars

All agents were very helpful all…

All agents were very helpful all through the full process

July 2, 2026
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Reply from SelectQuote

We are so happy to hear that our agents were very helpful throughout your process. We appreciate your kind words!

Rated 5 out of 5 stars

Staff was excellent and great at…

Staff was excellent and great at communicating throughout the process.

July 2, 2026
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Reply from SelectQuote

We're so happy to hear our team provided excellent communication throughout your experience. Thank you for your kind words!

Rated 5 out of 5 stars

Happy to have cost effective life insurance…

Happy to get life insurance for peace of mind. Everyone I worked with was super nice. Rue went above and beyond to help me. Thanks again.

July 1, 2026
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Reply from SelectQuote

We are so pleased to hear that you had such a positive experience securing your life insurance for peace of mind. We appreciate your kind words about our team's helpfulness.

Rated 5 out of 5 stars

Excellent job

Excellent job! Amazing support throughout the process and I acquired a life insurance policy that I feel will benefit my loved ones which provides me with peace of mind!

June 30, 2026
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Reply from SelectQuote

We're so happy to hear that our support helped you secure a life insurance policy that provides peace of mind for your loved ones. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Mitch and Candi answered all questions…

Mitch and Candi answered all questions with absolute patience and professionalism. I don't think I'd have a policy without them. I am so grateful for their help, and would gladly pass their name on to anyone I know looking for help for lift insurance. I am beyond grateful to them.

June 18, 2026
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Reply from SelectQuote

We are so delighted to hear about your wonderful experience with our team! It's truly rewarding to know that our colleagues provided you with such patient and professional assistance. We greatly appreciate your kind words and your willingness to recommend our services. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

The Representatives were professional

The Representatives were professional, very direct and honest in questions asked. Calls answered or returned in appropriate manner

June 29, 2026
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Reply from SelectQuote

We're so happy to hear our team's professionalism and direct communication made a positive impression. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

Terrific customer service - start to finish!

Everyone I dealt with at SelectQuote were great! Stephen Pursifull helped me first to get the quote and the right company, Traci Goodson kept me updated with the status of my medical info needed to get approved, and then once I was approved Tiffany Gargano helped me finalize my information. It was a very easy, hands on all the way, process! And I know I got the best price possible! Thank you!

July 1, 2026
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Reply from SelectQuote

We are so happy to hear that our team provided such a positive and easy experience for you! We appreciate you acknowledging the efforts of our staff in helping you secure the best possible price. Thank you for sharing your wonderful feedback.

Rated 5 out of 5 stars

All the representative or people I…

All the representative or people I spoke to are very helpful ,they answer all my questions and help me through the process of getting my life insurance . I am very thankful to each and everyone that helped me.Thank you and Mahalo.

July 1, 2026
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Reply from SelectQuote

We are so happy to hear that our team was able to provide such helpful assistance and answer all of your questions throughout the process of securing your life insurance. We truly appreciate your kind words and positive feedback. Mahalo!

Rated 5 out of 5 stars

I had a excellent experience I was a…

I had a excellent experience I was a little hesitant because the whole process is over the phone and now a days scammers are lurking to get all your information however this company is safe proof and great.

July 1, 2026
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Reply from SelectQuote

We are so happy to hear that we could provide you with an excellent and secure experience! We understand your initial hesitation and truly appreciate your trust in our process. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

They were very responsive and…

They were very responsive and completely on top of things!

June 25, 2026
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Reply from SelectQuote

We're so glad to hear we were responsive and attentive to your needs. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Easy to work site

Easy to work site

July 2, 2026
Unprompted review
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Reply from SelectQuote

We're so happy to hear that you found our site easy to work with. Your positive feedback is greatly appreciated, and we thank you for sharing your experience.

Rated 5 out of 5 stars

Thanks for being the best

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

June 30, 2026
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Reply from SelectQuote

We're so happy to hear our team made securing life insurance easy and provided exceptional service. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Very knowledgeable

I was informed clearly of each step

June 26, 2026
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Reply from SelectQuote

We're so glad we clearly communicated each step. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

He representative was very informative…

He representative was very informative answered my questions and when I was transferred to another representative it was a smooth transition and everyone I spoke to on the phone was absolutely wonderful.

June 26, 2026
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Reply from SelectQuote

We're so glad to hear that our representatives were informative and provided a smooth transition during your call. We appreciate your kind words about our team.

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