My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly ea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more
Company replied
Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of... See more
Company replied
The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors. My questions were answered with patience, and I was helped to fi... See more
Company replied
Company details
Written by the company
We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.
Contact info
6800 W 115th St, 66211, Overland Park, United States
- 844-903-0029 (TTY: 711)
- selectquote.com/medicare
4.7
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cant get test strips for my freestyle…
I cant get test strips for my freestyle meter to check sugar level i have only one testleft
October 29, 2026
Reply from SelectQuote
Regarding this, please contact your pharmacy along with your doctor's office.
When your agents explained all the…
When your agents explained all the great things you have for this senior citizen. I was hoping for good things. Please do not disappoint me.
October 29, 2026
Reply from SelectQuote
We are glad you enjoyed your experience with our team. We hear your hopes and are fully committed to delivering the high-quality service our seniors deserve.
Brandy was an absolute pleasure to work…
Brandy was an absolute pleasure to work with! She made the experience much better to go through! She has a great personality for this kind of work! She went out of her way to make sure that I understood what I was missing out on!
I would recommend her highly to anyone who is in need of help with their plan!
October 29, 2026
Unprompted review
Reply from SelectQuote
We are absolutely thrilled to hear about your wonderful experience! It is fantastic to know that you received such clear, enthusiastic, and dedicated guidance to help you fully understand your options. We truly appreciate your kind words about our team member's great personality and your willingness to highly recommend our services to others in need of assistance.
The agent was very nice and helpful
October 29, 2026
Reply from SelectQuote
Thank you for the feedback.
Took a little longer than I expected…
Took a little longer than I expected but they walk me through it and got me through it so hopefully everything goes as planned
October 29, 2026
Reply from SelectQuote
We are glad you enjoyed your experience. We appreciate your patience with the duration and are happy we could guide you through our process.
Everyone I dealt with was informative
Everyone I dealt with was informative, patient, and helpful in choosing the plan that was ideal for me.
October 29, 2026
Reply from SelectQuote
We're so pleased to hear that our team was knowledgeable, patient, and supportive in helping you select the perfect plan for your needs. Thank you for your wonderful feedback!
Did not provide satisfactory plans at a…
Did not provide satisfactory plans at a cost that fit my budget.
September 10, 2026
Reply from SelectQuote
Thank you for bringing this to our attention.
I like Kevin Heuermann.
I like Kevin Heuermann.. I'm still rather confused on where/ how to get my prescriptions ? I moved and that made everything change but since I still own my Minnetonka home and am down there weekly, he said I could get my Rx's down there ? Yet the CVS up here in Aitkin still has me coming to get my prescriptions ? Confused.
October 21, 2026
Reply from SelectQuote
We are glad you enjoyed your experience with our team member. We want to help clear up the confusion regarding your medication pick-up locations between your two residences. We aim to make transitions as smooth as possible for our patients. We will look into your profile to ensure your preferred pharmacy locations are correctly updated in our system.
My position was eliminated late October.
My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly easy to understand and was helpful with an issue that came up. Even though the start date was requested to be 11-1-2026 an email from the plan noted that it would start 12-1-2026. With that error several people have been involved to make sure I get my electronic benefits card for an appointment 11-3-2026.
October 28, 2026
Reply from SelectQuote
We are glad you enjoyed your experience during what must have been a highly stressful transition after losing your employment. We are happy to hear that our team member provided clear guidance through the enrollment process and helped secure your coverage. We understand how crucial it was to resolve the start date discrepancy quickly so you could attend your medical appointment. Our team is pleased we could collaborate effectively to correct the scheduling error and get your digital insurance card issued in time. Thank you for sharing your positive feedback with us.
very cheerful smart too I talked to her like I knew her like A friend
very cheerfull smart too Italked to her like AAA friend
October 28, 2026
Unprompted review
Reply from SelectQuote
Thank you for your feedback.
Agent was very knowledgeable and very…
Agent was very knowledgeable and very helpful. Rates are reasonable and I like the fact that your policy is good in other states.
October 21, 2026
Reply from SelectQuote
We are so pleased to hear that our team member provided excellent guidance and support. It is wonderful to know that you find our pricing reasonable and appreciate the flexibility of having coverage that protects you across state lines. Thank you so much for sharing your positive experience!
Raymond was very helpful and easy to…
Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of me explaining each benefit in detail so I could understand the difference and the Need for me to be on the correct plan.
October 21, 2026
Reply from SelectQuote
It is wonderful to hear that you received such dedicated and clear assistance in identifying the right plan for your specific situation. We are so glad that the representative took the time to thoroughly explain each benefit, ensuring you felt confident and well-informed about your coverage. Thank you so much for sharing your positive experience with us!
Josh made sure I received every…
Josh made sure I received every benefit I was eligible for. He was very kind and respectful and really a blessing to my day. Good soul the world could use more people like him.
October 28, 2026
Unprompted review
Reply from SelectQuote
We are so pleased to hear that our team member was kind, respectful, and ensured you received every benefit you were eligible for. It is wonderful to know that this experience brought such a positive light to your day. Thank you so much for sharing your heartwarming feedback!
It just took so long
It just took so long. I cant imagine anyone a lot older doing this. My agent was very good trying to get me the best plan for me but it was a long time on the telephone
October 22, 2026
Reply from SelectQuote
We are glad you enjoyed your experience with our helpful agent. We appreciate your patience during the lengthy call and will work to make our process much faster.
Reply from SelectQuote
Thank you for the feedback.
Excellent Service
Knowledgeable, professional, kind, caring, empathetic, personable and efficient agents
October 20, 2026
Reply from SelectQuote
We are so pleased to hear that our team provided such wonderful support by being helpful, compassionate, and efficient. Thank you for taking the time to share your kind feedback with us!
Reply from SelectQuote
Thank you for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.