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Rated 1 out of 5 stars

I ordered a filter for my air purifier on 19rh feb and have had no updates at all , I have emailed 4 times and tried phoning,but the phone just kept ringing . I want my money back but no one is respo... See more

Rated 5 out of 5 stars

Delivered promptly. Had a couple of issues. Emailed Senelux they responded quickly enabling me to sort out the issues. Have only used dehumidifier for a short trial 4 hours. Very energy efficie... See more

Company replied

Rated 3 out of 5 stars

Ordered two Senelux Mini dehumidifiers, to deal with condensation in bedrooms. Despatch was prompt and so far, the devices look decent quality wise (reserve full judgement until they've been used more... See more

Company replied

Rated 4 out of 5 stars

Replacement pump for one with a different brand name but exactly the same dimensions. Pump was as described and arrived in the expected time. Pump works well pulling water through a filter system and... See more

Company replied

Company details

  1. Electronics Company
  2. Appliance Store
  3. Electronics Exporter
  4. Electronics Manufacturer
  5. Electronics Store
  6. Electronics Wholesaler

Written by the company

Based in Liverpool, Merseyside; Senelux is a luxury home electronics company that bridges the gaps between efficiency, sleek design and affordability with each and every appliance. We care about you and your home and, with a fantastic selection of products to choose from, we work hard to ensure that you have a home that you're proud of. Our signature range of dehumidifiers are now a staple part of any modern, UK home and with free UK shipping; we aim to ensure that your home comfort is secure for years to come. Together with our exceptional customer service team and knowledgeable expertise we know that we can help you make your home happier, healthier and stronger thanks to our exceptional range of home appliances. But if you're looking for something more than an exceptional dehumidifier, rest assured- we're here to help there as well. Electrical fans, energy efficient heaters and efficient air purifiers; there's more to Senelux than just our famous dehumidifiers. Our ultimate goal is to be your very own one-stop-shop for all things "home electronics." Versatile and robust are the best words to describe Senelux. A varied selection of departments all dedicated to you home comfort, with fast shipping and continued support- Senelux is a company that endeavours to put you first and foremost. Why settle for less than perfection when you're at home?


Contact info

3.2

Average

TrustScore 3 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Purchased a fan on the Senelux website…

Purchased a fan on the Senelux website during the heatwave this year. The product came very quick, and I'm really impressed with the quality of the fan.

July 2, 2022
Unprompted review
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Reply from Senelux

Hi James, thank you for your kind words.

Rated 5 out of 5 stars

Quick Delivery! High Quality goods

I bought 2 x 16-inch fans for the summer that were delivered the next working day! Very high quality and well-made products.

I previously bought one on Amazon but would I always like to directly order from a UK company where possible as I don't really like feeding the Amazon beast! (we all know why!)

August 8, 2022
Unprompted review
Senelux logo

Reply from Senelux

Hi Sam, thank you for your great feedback!

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