We were told that we would be contacted within 30 minutes to an hour before delivery. This did not happen, it was an hour later after the hour had passed before we were contacted. However, the deliver... See more
Serene Logistics Ltd
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very friendly delivery driver plus one, were so helpful too. Serene logistics did muddle up delivery date. But we got it early so all was ok
Daniel and Dill just delivered us our sofas and were the nicest delivery drivers we’ve had in a long time. Absolutely pleasure to deal with, so polite and so helpful. Would highly recommend this compa... See more
Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specifi... See more
Company details
About Serene Logistics Ltd
Written by the company
Our mission is to be the most sought after ‘two-man’ home delivery service provider in the United Kingdom. We offer UK wide delivery and drop shipping solutions for the furniture retail industry. Our solutions provide recognizably superior customer satisfaction.
At Serene Logistics, we are working with a renown strategic partner who is the market leader in development and implementation of end to end logistics management software. By clearly understanding the logistic needs of furniture retail businesses, our partner, together with input from Serene Logistics, has developed a simple logistic solution that can be tailored to individual players in this industry.
Contact info
United Kingdom
- serenelogistics.co.uk
People also looked at
Very friendly delivery driver plus one
Very friendly delivery driver plus one, were so helpful too. Serene logistics did muddle up delivery date. But we got it early so all was ok
Lack of communication
We were told that we would be contacted within 30 minutes to an hour before delivery. This did not happen, it was an hour later after the hour had passed before we were contacted. However, the delivery guys were very helpful and considerate, and the delivery was carried out efficiently.
Good service
Great service
Best delivery company I've dealt with in a long time
They helped me bring my parcel upstairs as the lift was broken :)
Thank you!
Bit of a mix up with delivery at first
Bit of a mix up with delivery at first, but went above and beyond to get this sorted!
Excellent communication and courteous…
Excellent communication and courteous helpful delivery driver. Highly recommended service
Arrived within stated time window.
Great communication.
These guys had put in a long day and were still 100% professional and impeccable with their service. A credit to the company.
A great experience
A great experience! 2 guys turned up and were very quick and efficient on delivery. Communication on delivery date and time of delivery second to none. Thanks!
Courier was excellent
Great communication throughout and the delivery courier was excellent!
Excellent service
Excellent service, dropped items exactly where required.
2 lovely polite men delivered our items…
2 lovely polite men delivered our items safely to our garden.
Daniel and Dill 5* Delivery
Daniel and Dill just delivered us our sofas and were the nicest delivery drivers we’ve had in a long time. Absolutely pleasure to deal with, so polite and so helpful. Would highly recommend this company because of them and hope to be able to have deliveries from them in the future! Thanks again for a wonderful, easy delivery!! 5*
Great service!…
Great communication ahead of delivery and on the day from Daniel and Dill. Service was excellent, they were happy to navigate some narrow access to the garden. All in all, very pleased.
Good communication
Good communication. On time. Took the goods to the correct place
Great experience
Great experience, kept in contact throughout.
Very polite & helpful with heavy good
Top class delivery
I have just received my delivery from Daniel and Dill. They called me before they arrived with an eta and were here when they said they would be. Very polite men and totally respected my property. I would recommend them anytime.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



