We were told that we would be contacted within 30 minutes to an hour before delivery. This did not happen, it was an hour later after the hour had passed before we were contacted. However, the deliver... See more
Serene Logistics Ltd
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See what reviewers are saying
Very friendly delivery driver plus one, were so helpful too. Serene logistics did muddle up delivery date. But we got it early so all was ok
Daniel and Dill just delivered us our sofas and were the nicest delivery drivers we’ve had in a long time. Absolutely pleasure to deal with, so polite and so helpful. Would highly recommend this compa... See more
Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specifi... See more
Company details
About Serene Logistics Ltd
Written by the company
Our mission is to be the most sought after ‘two-man’ home delivery service provider in the United Kingdom. We offer UK wide delivery and drop shipping solutions for the furniture retail industry. Our solutions provide recognizably superior customer satisfaction.
At Serene Logistics, we are working with a renown strategic partner who is the market leader in development and implementation of end to end logistics management software. By clearly understanding the logistic needs of furniture retail businesses, our partner, together with input from Serene Logistics, has developed a simple logistic solution that can be tailored to individual players in this industry.
Contact info
United Kingdom
- serenelogistics.co.uk
People also looked at
Called beforehand to advise of time and…
Called beforehand to advise of time and double check the address and access. App went smooth, thanks a lot!
Great service
Daniel and Dill are friendly and hardworking. Great communication around timing of delivery etc. Highly recommend.
Good communication regarding delivery
Good communication regarding delivery, excellent service
Great service
Delivered on time, called in advance to confirm address, and helped us get everything upstairs. Great service, thank you!!
Great communication
Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specified room. Very friendly. Were able to answer questions I had about the item. Would highly recommend.
Daniel and Dill delivered my gates this…
Daniel and Dill delivered my gates this morning. They were very courteous and arrived at the start of the delivery window having found my remote property without assistance unlike previous delivery attempts. Many thanks😄
Efficient Delivery
Email and text received prior to delivery with a 4 hour delivery slot. Arrived with delivery slot, very efficient service.
Great delivery all went perfect
Terrible delivery
Terrible delivery! If I could give no stars I would. Wouldn’t listen to instructions, brusque & at times rude! Yes our address is difficult but hundreds of delivery drivers have found us over the years without me having to send my location via phone or indeed have to stand outside my house so they could see me!!
I honestly hope I never have to get anything delivered by them again! I can only say it was very stressful.
Amazing service from Dill and Daniel-…
Amazing service from Dill and Daniel- really friendly guys who went above and beyond- thank you so much! Was informed about their progress and they arrived exactly when they said they would- top level customer service!
Efficient and very polite
Delivery by Daniel and Dill
Delivery by Daniel and Dill. Very polite and friendly. They called and messaged before arriving. Delivery was made nice and early so the rest of my day was free. They took the bed to my room of choice upstairs. Lovely service. Thanks guys.
Great Communication and Delivery
I've just accepted delivery of a new divan base for which Serene Logistics were appointed as the couriers/delivery company. In advance of delivery I received regular emails from Serene to check on delivery options, then confirmation, and a day before a re-confirmation that included an estimated time of delivery. On the day I delivery I received a few calls from Daniel, being one of the delivery guys to confirm an estimate time for delivery and updates. When it came to accepting delivery, both Daniel and Dill were friendly, courteous and respectful - delivering the divan to the room where it was to be used and not just dumping in the front doorway! It's great to see a company employing people who know how to engage with customers and delivery a customer focused service. Thanks Daniel and Dill.
Polite delivery men
Polite delivery men. Nothign was too much for them. Friendly, professional and helpful.
Called prior to arrival for delivery window.
Well communicated delivery
Really good communication regarding the delivery which arrived earlier than expected. Lovely guys who were very helpful.
Brilliant Service!!
Bed base delivered ahead of the scheduled time on the day. Received a call from the guys before then to check that was okay & giving me an exact time. Polite, courteous & friendly. Great service! Thanks guys.
Gate delivery
Two very friendly talkative lads delivered gates with a smile. Nothing a problem, excellent service
They were cheery quick and efficient.
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