We were told that we would be contacted within 30 minutes to an hour before delivery. This did not happen, it was an hour later after the hour had passed before we were contacted. However, the deliver... See more
Serene Logistics Ltd
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See what reviewers are saying
Very friendly delivery driver plus one, were so helpful too. Serene logistics did muddle up delivery date. But we got it early so all was ok
Daniel and Dill just delivered us our sofas and were the nicest delivery drivers we’ve had in a long time. Absolutely pleasure to deal with, so polite and so helpful. Would highly recommend this compa... See more
Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specifi... See more
Company details
About Serene Logistics Ltd
Written by the company
Our mission is to be the most sought after ‘two-man’ home delivery service provider in the United Kingdom. We offer UK wide delivery and drop shipping solutions for the furniture retail industry. Our solutions provide recognizably superior customer satisfaction.
At Serene Logistics, we are working with a renown strategic partner who is the market leader in development and implementation of end to end logistics management software. By clearly understanding the logistic needs of furniture retail businesses, our partner, together with input from Serene Logistics, has developed a simple logistic solution that can be tailored to individual players in this industry.
Contact info
United Kingdom
- serenelogistics.co.uk
People also looked at
We had a punctual delivery by polite…
We had a punctual delivery by polite and cheerful delivery personnel.
Excellent service
Excellent service, I was very well informed in regards to delivery all the way through. Parcel delivered on time with a good care.
Thank you!
Very satisfied with the delivery
Very satisfied with the delivery, phone call beforehand with accurate eta, Daniel and Dill were very friendly and then they took the package up two flights of stairs which was more than they were meant to so very grateful.
We first received a request for…
We first received a request for feedback, then contact with the estimated delivery time, then a phone call at 8.00 to arrange a delivery time (the day after it was set because she had not checked her messages), then delivery!
Processes need review, I think.
Great delivery service.
Great delivery service.
Text before hand with a time and then a call when they were an hour away. Super quick delivery. Daniel and Dill were friendly and efficient
Daniel and dill from serene logistics spot on very polite…
Daniel and dill spot on very polite phoned before delivery to say they were on their way to us and made quick work of our BES delivery
Daniel & Dill
Daniel and Dill made sure that the delivery went smoothly and safely. Excellent service all round.
satisfied customer
was given choice of accepting or rescheduling proposed delivery slot. arrived within the allotted time by two very pleasant delivery men who put it exactly where I wanted it. very satisfied with delivery.
Great team
Delivery on time with great communication. Thanks Daniel and Dill
Excellent service
Excellent service, on time nice & early, no issues with carrying up the stairs & all done with a smile, happy days.
Great delivery team
Great delivery team. On time with a call prior to advise arrival time. Polite, careful, took the bed upstairs and were quick with no fuss. I would highly recommend them .
Very professional
Very professional. Delivery on time. Careful delivery and smiling people
Good experience with our delivery from Serene Logistics
Good experience with our delivery which was on time with a 30 minute telephone call prior to delivery. Nothing was too much trouble for the delivery drivers Daniel & Dill, thank you guys.
Excellent service.
Great service - bed delivery
Daniel and Dill were polite, friendly and helpful. They arrived within the delivery slot time and took care to take the bed upstairs to the nominated room without marking the walls. A fast and efficient service.
The delivery was great
The delivery was great - on time and very smooth.
Superb delivery men
Superb delivery men, notified of expected time of arrival, all on time and great communication.
Very good service
Very good service. The delivery was done quickly and safely and on time.
Perfect timing and friendly service
Daniel and Dill had a perfect timing! They were efficient and friendly! A great service!
bed base was exactly as described and…
bed base was exactly as described and was delivered in the time they said by two very helpful and polite young men. would definitely recommend this company to others.
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