Serene Logistics Ltd 

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Rated 3 out of 5 stars

We were told that we would be contacted within 30 minutes to an hour before delivery. This did not happen, it was an hour later after the hour had passed before we were contacted. However, the deliver... See more

Rated 5 out of 5 stars

Very friendly delivery driver plus one, were so helpful too. Serene logistics did muddle up delivery date. But we got it early so all was ok

Rated 5 out of 5 stars

Daniel and Dill just delivered us our sofas and were the nicest delivery drivers we’ve had in a long time. Absolutely pleasure to deal with, so polite and so helpful. Would highly recommend this compa... See more

Rated 5 out of 5 stars

Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specifi... See more

Company details

  1. Courier and Delivery Service

About Serene Logistics Ltd

Written by the company

Serene Logistics is a trusted player in the furniture delivery industry, providing an efficient two-man delivery service.

Our mission is to be the most sought after ‘two-man’ home delivery service provider in the United Kingdom. We offer UK wide delivery and drop shipping solutions for the furniture retail industry. Our solutions provide recognizably superior customer satisfaction.

At Serene Logistics, we are working with a renown strategic partner who is the market leader in development and implementation of end to end logistics management software. By clearly understanding the logistic needs of furniture retail businesses, our partner, together with input from Serene Logistics, has developed a simple logistic solution that can be tailored to individual players in this industry.


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(285)

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Rated 5 out of 5 stars

Excellent service

Excellent service, I was very well informed in regards to delivery all the way through. Parcel delivered on time with a good care.

Thank you!

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the delivery

Very satisfied with the delivery, phone call beforehand with accurate eta, Daniel and Dill were very friendly and then they took the package up two flights of stairs which was more than they were meant to so very grateful.

March 2, 2023
Unprompted review
Rated 2 out of 5 stars

We first received a request for…

We first received a request for feedback, then contact with the estimated delivery time, then a phone call at 8.00 to arrange a delivery time (the day after it was set because she had not checked her messages), then delivery!
Processes need review, I think.

March 1, 2023
Rated 5 out of 5 stars

Great delivery service.

Great delivery service.
Text before hand with a time and then a call when they were an hour away. Super quick delivery. Daniel and Dill were friendly and efficient

March 1, 2023
Unprompted review
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Rated 5 out of 5 stars

satisfied customer

was given choice of accepting or rescheduling proposed delivery slot. arrived within the allotted time by two very pleasant delivery men who put it exactly where I wanted it. very satisfied with delivery.

February 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Great delivery team

Great delivery team. On time with a call prior to advise arrival time. Polite, careful, took the bed upstairs and were quick with no fuss. I would highly recommend them .

February 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Great service - bed delivery

Daniel and Dill were polite, friendly and helpful. They arrived within the delivery slot time and took care to take the bed upstairs to the nominated room without marking the walls. A fast and efficient service.

February 23, 2023
Unprompted review
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