We were told that we would be contacted within 30 minutes to an hour before delivery. This did not happen, it was an hour later after the hour had passed before we were contacted. However, the deliver... See more
Serene Logistics Ltd
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See what reviewers are saying
Very friendly delivery driver plus one, were so helpful too. Serene logistics did muddle up delivery date. But we got it early so all was ok
Daniel and Dill just delivered us our sofas and were the nicest delivery drivers we’ve had in a long time. Absolutely pleasure to deal with, so polite and so helpful. Would highly recommend this compa... See more
Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specifi... See more
Company details
About Serene Logistics Ltd
Written by the company
Our mission is to be the most sought after ‘two-man’ home delivery service provider in the United Kingdom. We offer UK wide delivery and drop shipping solutions for the furniture retail industry. Our solutions provide recognizably superior customer satisfaction.
At Serene Logistics, we are working with a renown strategic partner who is the market leader in development and implementation of end to end logistics management software. By clearly understanding the logistic needs of furniture retail businesses, our partner, together with input from Serene Logistics, has developed a simple logistic solution that can be tailored to individual players in this industry.
Contact info
United Kingdom
- serenelogistics.co.uk
People also looked at
Very friendly delivery driver
Very friendly delivery driver, great update service from the team. Really happy! Thank you
delivery bang on time the driver was…
delivery bang on time the driver was fab and set my sofa up for me well done serene logistics
A great delivery experience
The two guys who delivered my double bed were brilliant. Very friendly, efficient, quick and very professional.
I applaud you guys
I applaud you guys
Excellent service
Delivery booked by
Yourselves for 8:20am
Well
My entry buzzer sounded here
At precisely 8:15pm
And by 8:20pm
The 2 most helpful polite and
Professional team
Had brought up to my
3rd Floor Apartment
Superb 👍🏻
Excellent service
Excellent service. I needed to postpone delivery from the original date I booked. A seamless contact to their delivery system and another date booked to suit me and prompt delivery within their time frame. A lovely bed head, good quality and good value. Thank you.
Serene were absolutely fantastic
Serene were absolutely fantastic. They arrived on time, gave me a good heads up on ETA, and were super polite. I mentioned our daughter had just gone to bed and they were really quiet (even carrying heavy beds!).
Much better than the larger firms, really impressed. Thank you!
Item delivered as described however not…
Item delivered as described however not on the original date as requested through the seller.
Later than expected, but pleasant staff.
Customer service communication was good, delivery was a lot later than first predicted, but driver and helper were very pleasant.
It was nice to be able to speak to a human rather than a machine. Thank you.
Very efficient service on time helpful
Very efficient service on time helpful
And politely carried on with his duties
Many thanks
I ordered a Desk from 6 The Residence…
I ordered a Desk from 6 The Residence and after just a week from placing my order I have received it this morning. the Serene delivery guy was courteous and helpful, informing me by phone as to the minute when he expected to deliver my desk... excellent service, well done Serene logistics! And of course a big thank you to Six The Residence, my desk is beautiful!
The item was delivered on time and the…
The item was delivered on time and the driver was very polite and helpful.
Great delivery and very helpful driver
All good arrived when they said it was…
All good arrived when they said it was & notification was spot on.
Efficient service
It was smooth and efficient and they were very helpful about having to change the delivery date.
Caroline
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