Server Blink Reviews 350

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, kind, and communicative, often going above and beyond to assist with orders and ensure satisfaction. The service is frequently highlighted as professional and fast, with many appreciating the quick resolution of issues and expedited shipping options. Reviewers are also impressed with the quality of the products, even for hard-to-find or refurbished items, and the excellent packaging. However, some people mentioned issues with order fulfillment, including items being out of stock or not as described, and concerns about pricing discrepancies or delays in receiving tracking information. There were also occasional reports of products arriving damaged or being dead on arrival, and a few instances where shipping information was inaccurate, leading to delays.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Order

Reviewers highlight positive aspects of order, often praising the quick processing and shipping of their... See more

Service

Reviewers mention positive feedback about service, with many highly recommending the company and expressing... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast shipping and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial experience was less than stellar... some sort of mixup in the warehouse that resulted in me getting something really strange... but Simon was amazingly helpful, kind, patient, and communica... See more

Company replied

Rated 5 out of 5 stars

We purchased two APC Symmetra power modules, one appeared to have been damaged during shipping. After sending pictures of the damaged unit and box, Simon quickly helped us get a no cost replacement.... See more

Rated 5 out of 5 stars

He was quick to price match my desired limit which the asking price was far over. Steve quickly speaks with warehouse personnel to find an excellent item whereby you can pay what you desired.... See more

Rated 5 out of 5 stars

Had several questions prior to purchasing my new UPS. Chris Lee was very prompt in responding to all of my questions and assisting me in my purchase. They also had the best price. UPS arrived quickly... See more


Company details

  1. #8 of 17 best companies in Computer and Accessories Store
  2. #11 of 19 best companies in Computer Store
  3. #8 of 19 best companies in Hardware Store

Written by the company

We are a leading online retailer of server parts, committed to providing high-quality and reliable products to our customers. With a wide range of parts to choose from, we make it easy for businesses of all sizes to upgrade and maintain their servers. Our team of experts is dedicated to delivering exceptional customer service and technical support, ensuring that our customers get the best possible experience when shopping with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

350 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Service and Prices

The drives I ordered were initially out of stock, but Ben reached out, found me a comparable replacement (slightly more $$$ but still a hell of a deal), and sent me sata cables because I mentioned in passing I had to order those in conversation. Was on top of the order, and made sure the drives were installed and worked as intended. Great service the whole way through. Shipping was fast too.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

ALL OF THESE REVIEWS ARE FAKE

ALL OF THESE REVIEWS ARE FAKE - SCAM COMPANY - BAIT AND SWITCH. DO NOT GIVE THEM ANY OF YOUR INFORMATION OR WORK WITH THEM. FALSLY ADVERTISES PRODUCTS FOR SALE AND THEN SAYS THEY NEED TO ORDER FROM SUPPLIER BECAUSE THEY DONT AHVE THEM AND THEN TRIES TO RAISE PRICES ON YOU. REPORTING TO STRIPE AND FTC FOR FRAUD AND UNETHICAL BUSINESS PRACTICES.

May 22, 2026
Unprompted review
Server Blink logo

Reply from Server Blink

We’re sorry you feel this way, but we want to clarify what happened. Your order was accepted based on available stock, however during our standard testing process the remaining units did not pass our quality checks so we could not ship them

We then contacted you to inform you of the situation and checked with suppliers for stock that meets our quality standards. We simply asked if you would like to proceed if suitable units were available at a different cost, there was no obligation and no change made without approval

We understand this wasn’t ideal, but there was no intent to mislead. Our focus is always to ensure customers only receive properly tested, working equipment

If you would like to discuss this further, please contact us at support@serverblink.com or reply to the same email we sent the order details to you.

Rated 5 out of 5 stars

Jasmine Cole has a nice attitude to help

I didn’t get what I ordered coz they said they tested the product before sending and found out the product was refurbished. But the account manager Jasmine Cole solved the problem very fast and professional, and very nice, polite. I may come back for the next purchase.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a refurbished server board…

I ordered a refurbished server board (part #507304-001) from Server Blink and had a great experience from start to finish. Jasmine was communicative throughout the entire process keeping me updated on shipping, following up to make sure everything arrived okay, and even helping me look into additional parts I needed. The part itself worked perfectly once installed. I do have to give Jasmine a hard time though she called me "Chris" for the first half of our emails (my last name is Christopher, so I get it constantly). To her credit, she apologized immediately and got it right from then on. A small laugh in an otherwise smooth transaction. Would definitely order from Server Blink again just make sure they know your first name upfront! :)

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Great support and help finding difficult to find hardware.

I had a great experience with Steve Warner at Server Blink who was able to track down my hardware requests at an excellent price. Both transactions were smooth, had fast shipping, and were packaged very well. I will look to Server Blink in the future. Thank you!

May 15, 2026
Unprompted review
Rated 1 out of 5 stars
Server Blink logo

Reply from Server Blink

We apologize for the slight delay in shipping.

To address the inconvenience, we issued a full refund of the shipping charges and ensured your order was delivered at no shipping cost.

We also proactively informed you of the delay via email and provided the refund receipt for your records. We appreciate your patience and thank you for your business.

Rated 5 out of 5 stars

I placed a rush order for a rather…

I placed a rush order for a rather expensive and obscure part, and in the end I couldn't use it. Simon was over-the-top helpful and prompt in getting me a refund! I felt truly valued as a customer. What a great experience!

May 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional First-Time Experience

I just placed my first order and I’m so glad I did. The customer service was truly exceptional. Jasmine went above and beyond by providing timely follow-up and offering a price adjustment when needed. Her support made the entire experience smooth and stress-free. I’m extremely happy with my purchase and the outstanding service I received. Highly recommend!

May 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommend Server Blink for reconditioned monitors

I was very happy with a couple of reconditioned 30-inch, high resolution monitors I bought from Server Blink to replace existing Dell monitors I have. These monitors are no longer in production, and I needed exact replacements for my propriety needs. I was delighted with the communication and fast delivery, as well as the excellent condition of the used products. Highly recommend Chris Lee at Server Blink!

April 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Good work

We had some initial shipping problems but it was quickly resolved by Ben Rover. Thanks for the good work. Looking forward to doing business with you again. Thanks guys.

April 3, 2026

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