ServiceSport UK Reviews 115

Jokers but not funny.

Made order for a very simple piece of plastic for a Concept 2. Got the order confirmation, never heard anything since. No response to a contact us via their web site which I'm sure they'll claim was never received. Would not use again for anything, even a £1.98 piece of plastic. Claim via Paypal and refunded.

If you can't even do the simple things right then you cannot be trusted.

Dale was great. Very professional, friendly and fixed our machines in a timely manner. Thank you

Dale was excellent
Solved the issue quick and effectively at the Meadhurst club

Dale was brilliant. At David lloyd heston

Sent two emails and made one phone call asking for a quote for a part. Both emails were ignored and the lady on the phone call said 'it's best to email'. Told her I’d already done that and she asked me for my email address and said 'I’ll go to parts now and get them to contact you immediately'. Guess what - still no contact. Terrible customer service.

Reply to their response: you’re just giving me the email address I’ve already emailed numerous times but had no reply!!

Luke Cullen came and fixed my treadmill, great bloke , very professional, credit to servicessport

Firstly the quick turnover of reporting the issue to the team coming in and fixing it was amazing! Eduardo was super friendly, service was great and the job was done beautifully. Our members are super happy so thank you!

Great service from Nath & Rhys last week while they came out to Cyprus to service the PTE. Going above and beyond what they should have been doing and constantly keeping us in the loop with everything.

Best experience I’ve had with PTE servicing.

Product is as described. Good quality. Easy to purchase.

I don’t usually leave reviews, but when I do, it’s because I’ve encountered something truly exceptional. From start to finish, every time he comes, the experience has been nothing short of spot on. The service? Impeccable. The banter? Flawless. I honestly consider sending a thank-you card, a bouquet of flowers, and possibly conducting a small parade in his honour every-time he leaves. Highly recommend—10/10 would even possibly go out for an enforced work meal with him if it ever arose

Dale - great chap, easy service!

James came out to our site again today. Always incredibly helpful and efficient. A polite and professional attitude and completed the work quickly. Highly recommend and will be using this company again. Thank you

5-Star Review

I recently had the pleasure of dealing with Nathan and Robo from service sport for our annual gym equipment service, and I can confidently say they provided an outstanding service from start to finish.

Their customer service was top-notch—both were incredibly polite, professional, and approachable. They took the time to listen to my concerns and made sure I understood the steps they would take to resolve the issues.

What really stood out was their efficiency. They arrived promptly, worked swiftly, and had all the necessary tools and parts on hand. They didn’t waste a second but still managed to be thorough and meticulous in their work.

Their attention to detail was remarkable. Nathan and Robo went above and beyond, not only fixing the equipment but also identifying and addressing potential problems I hadn’t even noticed. They even took the time to double-check everything to ensure everything was running smoothly before leaving.

Overall, Nathan and Robo set a gold standard for service support. I wouldn’t hesitate to recommend them to anyone in need of reliable and professional gym equipment maintenance. Thank you both for your excellent work!

Dale was extremely helpful, quickly completing our repairs in a professional manner.

Dale is exceptional.

The Heart gym - Dale came in and fixed all the equipment. Showed me exactly each part of what was fixed.

Nathan and his colleague have done a fantastic job at RMAS, and continue to deliver outstanding services. Having worked with Nathan now at this location and Bovi I cannot fault the professionalism.

Dale and Ryan came to site at TW2 in Twickenham and did an amazing job. They were thorough, detailed and informative and explained everything that they were doing at every stage. Very much looking forward to our ongoing partnership with Service Sport.

Always happy to help. Fixes equipment quickly. Always has a smile. Very reliable & gives a great service.

i'm out of uk and i paid very high shipping and a lot of custom taxes . product is good

Absolutely quality service from Nathan totally professional and all over the maintenance of the kit giving me advice and tips to keep on top of it in the future