Jokers but not funny. Made order for a very simple piece of plastic for a Concept 2. Got the order confirmation, never heard anything since. No response to a contact us via their web site which... See more
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I don’t usually leave reviews, but when I do, it’s because I’ve encountered something truly exceptional. From start to finish, every time he comes, the experience has been nothing short of spot on. Th... See more
Dale visited us from Oxford over the past two days to service our equipment, and as always, he was incredibly helpful, efficient, and professional throughout. He was able to fix nearly all of the iss... See more
Company replied
Dale is always very helpful and professional and clearly explains what work has been carried out and what work still needs to be done. He is more than happy to help look into other issues on his visit... See more
Company replied
Company details
Written by the company
Our mission is to provide top-quality servicing and maintenance solutions to fitness facilities across the UK. We strive to be the trusted partner for gym owners and operators, offering exceptional customer service, fast response times, and competitive pricing. Our team of experienced technicians is dedicated to ensuring that every piece of equipment we service is safe, reliable, and performing at peak levels. We are committed to delivering value to our customers, helping them achieve their fitness goals and enhancing their members' overall experience. As an extension of our services, we supply a range of gym equipment parts across the UK and Europe to independent gyms and home gym users.
Contact info
ServiceSport House, Units 1 and 2 Drumhead Road, PR6 7BX, Chorley, United Kingdom
- 01257 264738
- sales@servicesport.com
- servicesport.com
Replied to 50% of negative reviews
Typically replies within 1 month
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Service review before product arrival
Recently purchased a spin bike from Servicesport. Had an initial problem with the order being despatched ( everyone can make a mistake ) but I was truly blown away with their response. Once the problem was identified their customer care team were amazing. Delivery made in 2 days, by an engineer who then assembled the bike in my home and removed all of packaging. Well done Sam, Lee and the Servicesport team, great service, great bike and at a brilliant price. Very happy customer.

Reply from ServiceSport UK
Order stuck processing for no reason.
Ordered a part in May and had to call to prompt them a week later to action the job and pick the part.

Reply from ServiceSport UK
Great experience
Great experience: got all the information on the phone about my order, got the order as expected, found that I did not need it after all - posted it back unopened, and got a full refund. Very pleased and would not hesitate to recommend Service Sport.

Reply from ServiceSport UK
can't keep to delivery promise
I ordered from them as I need the parts quickly and they quoted 1/2 days.
I chased then after not receiving them after 5 days and they then told me they had to order them in.
They eventually came 2 weeks later!

Reply from ServiceSport UK
Dale and Ryan came in to fix our cable…
Dale and Ryan came in to fix our cable machine at Egham Orbit, very quick and easy service. Also fixed our leg extension very quickly.
From Egham Obit

Reply from ServiceSport UK
Great experience
Dale was great, he comes to Nuffield in Aylesbury regularly and is efferent when completing the jobs. Happy to look at equipment we query and lets us know the next steps that will be taken in fixing it.

Reply from ServiceSport UK
Another great visit from dale
Another great visit from dale, service always top class

Reply from ServiceSport UK
Great service, fast and effective
Great service form our engineer (Dale) today. The job was completed promptly and to a great standard.

Reply from ServiceSport UK
Good company with good knowledge and…
Good company with good knowledge and nice people I worked there for 9 years but I decided my time was up and move on to my own things if ur young with good engineering back ground definitely recommend working for this company

Reply from ServiceSport UK
Great service provided by Winston
Great service provided by Winston. Very helpful land approachable, ready to answer all the questions and resolve any gym kit related issues.
Many thanks

Reply from ServiceSport UK
Dale
Dale was very professional, friendly and knowledgeable, and showed a high standard of care with his work. He showed up on time, where we have been let down by other contractors' poor timekeeping before. He did a fantastic job ensuring all our Rowing machines worked, including some other CV equipment.
Hopefully Dale will be our regular engineer for the future!

Reply from ServiceSport UK

Reply from ServiceSport UK
I work as one of the managers at JD…
I work as one of the managers at JD gyms Salford and just wanted to say one of your engineers ( Lee ) has been a top notch guy today helping us out with all the work he has done, all the members are buzzing in regards to seeing the equipment being fixed to such a great quality standard
Super work mate 👍
Nice one Lee

Reply from ServiceSport UK
Stuart Capon
Stuart is a credit to your company. In the past we have struggled to get engineers to such a high standard. Stuart was extremely hardworking, informative, friendly and knowledgably. It is a real shame that he isn't our regular engineer, as more work has been completed in his visits compared to previous engineers.

Reply from ServiceSport UK
Dale has worked timelessly to fix all…
Dale has worked timelessly to fix all of our Concept 2 rowers. Thank you so much for all your hard work.

Reply from ServiceSport UK
Dreadful company
Dreadful company, worked here for 6 years and got worse each year, owner is too bothered with shouting his mouth off and Doug Ellis is too busy polishing Cranes shoes to contemplate doing his job correctly, not that he could.

Reply from ServiceSport UK
Dale did a great job fixing all our…
Dale did a great job fixing all our rowing machines and his efficiency was excellent.

Reply from ServiceSport UK
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