Jokers but not funny. Made order for a very simple piece of plastic for a Concept 2. Got the order confirmation, never heard anything since. No response to a contact us via their web site which... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I don’t usually leave reviews, but when I do, it’s because I’ve encountered something truly exceptional. From start to finish, every time he comes, the experience has been nothing short of spot on. Th... See more
Dale visited us from Oxford over the past two days to service our equipment, and as always, he was incredibly helpful, efficient, and professional throughout. He was able to fix nearly all of the iss... See more
Company replied
Dale is always very helpful and professional and clearly explains what work has been carried out and what work still needs to be done. He is more than happy to help look into other issues on his visit... See more
Company replied
Company details
Written by the company
Our mission is to provide top-quality servicing and maintenance solutions to fitness facilities across the UK. We strive to be the trusted partner for gym owners and operators, offering exceptional customer service, fast response times, and competitive pricing. Our team of experienced technicians is dedicated to ensuring that every piece of equipment we service is safe, reliable, and performing at peak levels. We are committed to delivering value to our customers, helping them achieve their fitness goals and enhancing their members' overall experience. As an extension of our services, we supply a range of gym equipment parts across the UK and Europe to independent gyms and home gym users.
Contact info
ServiceSport House, Units 1 and 2 Drumhead Road, PR6 7BX, Chorley, United Kingdom
- 01257 264738
- sales@servicesport.com
- servicesport.com
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stephen always goes above and beyond to…
Stephen always goes above and beyond to do what he can to help.

Reply from ServiceSport UK
Rude and aggressive delivery drivers
I was driving along M6 doing 70 mph in the middle lane, which as far as I know, is the speed limit on the motorway.
I saw this white van weaving in and out of lanes in my mirror. Then I see the van close up behind me, and I could see the driver shouting at me and making a rude hand signal.
I am not sure what I did to annoy him? apart from keeping to the speed limit, and if that was his problem, he should have overtaken in the 3rd lane.
I complained about the incident to the company, and they said they would investigate and get back to me.
They did not get back to me.
Do you want to buy sports equipment from a company that employs aggressive and rude drivers?
Don’t believe all you read
Don’t believe all you read - I ordered in Jan, received a confirmation email and my order arrived 10 days later. Admittedly I did call them to find out when the item would be delivered but the lady was very polite and helpful.
She told me the item would be delivered the following day by UPS and it was!
I found the company to be efficient and very useful.
Quick delivery
I Didn’t need to worry about previous bad feedback, service was good with quick delivery. Ordered Saturday arrived Tuesday morning
SCAMMERS - DON'T SHOP WITH THEM. ITEM NEVER DELIVERED. NO REFUND.
My item was meant to be delivered mid-may, following a notification of a weeks delay. It never delivered. I contacted them many times over the phone and they said they would get back to me. Heard nothing back each time. Have racked up £8 in phone bills, £100 out of pocket and now I can't get a single response from them. Can only assume they are a fraudulent, scamming business. They don't even deserve one star. Shocking!
FANTASTIC SERVICE HIGHLY RECOMMEND
Absolutely fantastic experience with ServiceSport, for months we have been trying to get a company to repair our Treadmill and have been messed around so much, until we found ServiceSport! From speaking with Simon and James their standard of service has been fantastic, within a week from posting the faulty item to them they had it repaired and sent back to us and we now have a working Treadmill! Several companies previous to using ServiceSport said we would need a new MCB and would cost over £1,300 ServiceSport gave us the best advise and were able to repair the device giving us a huge saving! Couldn't recommend ServiceSport enough! THANK YOU
Poor
Paid to have full service of gym kit. £500 for only 2 1/2 hours visit, I didn't feel it was very comprehensive. Then advised that they could not source parts that needed to be repaired. I Provided full inventory prior to service, the kit is Matrix and pretty new, so not like this is obsolete equipment. Poor response times and level of service would not recommned to independent gym owners.
Absolute incompetence from the company.
Absolute incompetence from the company.
Took payment for replacement parts, made excuses for lateness of delivery by saying the US supplier had been slow. After several months of further pressure and questions they realised had never actually put the order through. Said they would make a refund. Never processed it and took 6 weeks and several calls and emails to get it done.
Management never available and usually in 'board meeting' if you want to complain
3 separate incompetent staff dealt with: Nick Lester, Luke Southworth and David Pennington.
I can highly recommend them!
I can highly recommend them!
A very expensive and complex item of Gefen audiovisual equipment went dead just after the warranty period expired. I contacted the suppliers, who kindly referred me to James Oliver at ServiceSport.
He contacted me within hours, suggested the power supply may be at fault, and quoted a price for the repair on that basis, together with a turn-around time of two weeks. He made helpful suggestions on packing for the equipment to ensure it arrived at ServiceSport without further damage, and immediately emailed me to say it had arrived, and that it was indeed the power supply that was at fault.
About a week later Simon Macdonald contacted me to say the equipment had been successfully repaired, and confirmed the cost was as quoted. I received the equipment on a next day delivery, and it works as good as new, with a 6 month guarantee on the repair as a bonus!
James Oliver and his colleagues at ServiceSport know their electronics, and provided me with a very responsive and friendly service.
Eddie Tucker
Fast, efficient, professional
I have been working with ServiceSport for a few years now and always come up with a solution to an issues. The refurbished equipment is of very high quality and engineers are very knowledgeable.
If you run a gym facility you need look not further to get your kit serviced and replaced,
Great company
I have been using Servicesport for over 10 years now and it has been 10 years of great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






