SGK Home Delivery Reviews 

31,172
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more

Company replied

Rated 5 out of 5 stars

Excellent..the delivery guys were on time, extremely polite and efficient. They phoned 20 minutes in advance, listened to directions (our house is not easy to find) and the tracking was kept up to dat... See more

Company replied

Rated 5 out of 5 stars

Great communication re delivery. Guys Paul and Love were polite, friendly and helpful. They put our wardrobe together which we weren’t expecting. Would be confident to use their services again

Company replied

Rated 5 out of 5 stars

Ordered bed settee, delivery was good, very informative information keeping me up to date of every process on a regular basis by email & text. The 2 guys gave me a call about 1/2 hour with estimate t... See more

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4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

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Replied to 99% of negative reviews

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4.6

All reviews

(31,172)

8,380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, lots of communication. Great service

October 15, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Sab F,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivery was on time and two guys were…

Delivery was on time and two guys were very helpful

October 15, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Elizabeth Nuttall,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Polite and friendly guys

Polite and friendly guys, no issues with the delivery service.

October 10, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Ange Chapman,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

No fuss.

I was kept fully informed of the delivery time, was able to change it without fuss and the delivery itself was very capably handled by the two guys on the truck, who put my goods just where I wanted them.

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Stephen Scott,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

A date was given for delivery which I…

A date was given for delivery which I couldn't keep.Arranged a new date the day after.
It was delivered in time slot allocated.
I received a phone call from delivery driver half an hour before.
The 2 young men put carpet in conservatory for me. They were very polite & friendly & wished me a good day. Very happy with service.

October 15, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Jacqueline,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

Scheduled for delivery two days ago

Scheduled for delivery two days ago, 7 am - 5pm, I ended up in hospital noght before with my child , so when they called at 7am to say they were at property, I messaged them back and stated it was at hospital, can they just leave it outside the property, no reply untill 1 hour later, the reply simply said "no " so I had to pay £40 to reschedule, so second delivery, 6.40 am!!! Calling me to say they outside the new property and to hurry up !!! My partner drives round , and thier van is blocking the road, traffic behind, and the delivery men shouting at my partner 'open this door now, we have other deliveries" .. definitely not recommended

October 15, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Amanda Mackenzie,

We are sorry to hear about your experience and the circumstances surrounding your delivery.

Our delivery team did attempt delivery within the scheduled time slot. Unfortunately, we are unable to leave items unattended outside a property, and if you were unable to accept the delivery, this would need to be rescheduled in line with our delivery terms.

However, we sincerely apologise for your experience during the second delivery. The behaviour you have described is not the level of professionalism we expect from our delivery teams, and we are sorry for any distress or inconvenience caused.

We appreciate you taking the time to share your feedback and will ensure your comments are passed on to the relevant team for review.

Many Thansk,

The SGK Team

Rated 1 out of 5 stars

Paid for 2 man delivery to 2nd floor

Paid for 2 man delivery to 2nd floor, didn't happen. They just dumped it at the kerbside. Poor response, note you didn't refund the charge for delivery not completed. My son was able to manoeuvre them into the apartment why couldn't you? He also noted that you roll carpets along 5m length when rolling other way would make them easier to manoeuvre.

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear D Lavery,

We’re sorry that we were unable to deliver your order to the second floor as expected. Having reviewed the order, it appears the rolls were too large to safely manoeuvre through the access.

Unfortunately, we cannot bend the rolls as this could cause damage, so our delivery team must carefully assess the access and handling requirements to ensure the items are not damaged. We apologise for the inconvenience caused.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Great service, totally professional

Even though they broke down on the day of my delivery, they kept me up to date regularly by phone and when they turned up at 10.30pm full of smiles and very professional. Credit to company.

October 12, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Scott Horsburgh,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 4 out of 5 stars

Excellent service

Excellent service

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Pompey,

Thank you very much for your feedback and the 4-star rating.

We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.

It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

They came on time and delivered my…

They came on time and delivered my sofas where I wanted them. The unpacked them and carried them in and set them up. They then removed all the packaging. Both men where very polite and helpful even though they had both been working for 14 hrs already.

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Dave Pengelly,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great service from Paul and Sam

Paul and Sam delivered my sofa on time, very polite and assembled with no issues

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear John,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Had a phone call the day before to confirm day and time . On the day a text to say estimated time arriving. Delivery men were friendly obliging and polite.

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Beverley Maryan,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great delivery service

Super happy with the delivery , the guys were excellent

October 12, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Paul Conn,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 4 out of 5 stars

SGK did well

After purchase, I didn’t hear anything for around 8 days then I got a delivery date from SGK for the end of the week. Unfortunately I had to go out last minute but my large package was left exactly where I wanted it, in the timeframe arranged. My house is in the country, not on the satnav & hard to find so well done. Very impressed with the service in the end.

October 9, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Norah Rowlands,

Thank you very much for your feedback and the 4-star rating.

We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.

It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

On time

On time, good communication excellent service. Thank You.

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Ken Roberts,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

They were great

They were great, I was kept well informed, they arrived when they said they would and were polite and helpful.

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear CD,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and helpful. Thank you!

October 9, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Abi Strevens,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Really good communication

Really good communication. They called to ask if delivery date/slot was still ok a couple of days before delivery date, then again on the day, and 20mins before arrival to let me know they’re on their way.

October 12, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear G Kaur,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Really good communication on delivery…

Really good communication on delivery times. Very polite and efficient delivery staff

October 14, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Dawn,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Later arriving than originally notified…

Later arriving than originally notified but kept informed about the delay. The 2 operatives were polite and easy to deal with.

October 8, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Mark Blenkarne,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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