Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see w... See more
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The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... See more
Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process mad... See more
I was really impressed with my Get Capital experience. All the staff I have spoken with have been great. In particular, I spoke with a lovely customer service officer at 5:20pm on Friday (I’m sorry, c... See more
Company replied
Company details
Written by the company
Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms. Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control. Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses. Shift is headquartered in North Sydney, New South Wales, Australia.
Contact info
177 Pacific Highway, 2060, North Sydney, Australia
- 1300 249 649
- contact@shift.com.au
- shift.com.au
3.9
Great
427 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very professional
Very professional, quick, helpful. Would highly recommend.
Thanks, Heather
July 16, 2019
Great service extremely prompt and…
Great service extremely prompt and efficient. Would recommend to anyone.
July 16, 2019
Really nice people to deal with always…
Really nice people to deal with always professional yet still friendly. They have always helped us out financially which is so crucial when trying to run a small business.
I recommend them to any one in business that may need lending quickly but honestly.
July 15, 2019
Quick and easy
July 9, 2019
Unprompted review
Thanks Ryan and team for a speedy no…
Thanks Ryan and team for a speedy no fuss process and settlement of funds, just what we needed. I'll be back!
June 27, 2019
Thanks Getcaptail- I’m extremely organised...
Thanks Getcaptail- I’m typically extremely organised and prepared, often frustrated that things are not moving fast enough for me or that I’m constantly chasing people up for an update, except With GetCapital.
If anything held up or delayed the 24hrs from introduction to the issuing of funds it was that I couldn’t keep up.
June 25, 2019
Suparna was so patient as I asked so…
Suparna was so patient as I asked so many questions. Sure, the interest rate is higher, but the service is great. Little fuss, fast approval and friendly.
May 24, 2019
From the very start
From the very start, every person I have had dealings with at Get Capital were understanding, very helpful and courteous. I would recommend GetCapital and use them again in the future.
May 17, 2019
Reply from shift.com.au
Hi Peter,
Thank you so much for your feedback! We have a great team who love working at GetCapital and it certainly shows on the customer interactions.
We wish your business all the best and cant wait to work with you.
Kind regards,
GetCapital
Reply from shift.com.au
Hi Kelly,
Thank you for taking the time to leave us a review. Glad to hear our customers getting an outcome fast and easy.
Kind regards,
GetCapital
Very fast and friendly service
Very fast and friendly service. What took ANZ 4 weeks only took Get Capital 4 hours and with a far better result. Thanks
May 13, 2019
Reply from shift.com.au
Hi Heath,
Thank you very much for the review. We as a company takes processing time very seriously and do our best to give an outcome to our clients within 24-48 hours. Its always great to hear our clients not only talk about the quick turn around but also our friendly customer service skills.
Kind regards,
GetCapital
Everyone I spoke with were really…
Everyone I spoke with were really helpful and friendly. Will be happy to use them again!
May 10, 2019
Reply from shift.com.au
Thanks a lot Jenna,
Appreciate your feedback. Wishing your business all the best.
Kind regards
GetCapital
Reply from shift.com.au
Thank you Bruce
Kind regards,
GetCapital
Easiest application ever
I have yet to commence my repayments and the business side of my dealings with get capital but I can honestly say it’s been the easiest loan application ever. Especially for a sole trader without any tax returns available. My license, medicare card and access to my bank statements is all that was required for a $12000 business loan.
May 6, 2019
Reply from shift.com.au
Hi Helen,
Thank you very much for taking the time to write us this review. GetCapital always strives to make the process easy for our clients with minimum amount of documents. By focusing on fast loan approvals, our aim is to always exceed our clients expectations.
Kind regards,
GetCapital
Strait forward let you know exactly …
Strait forward let you know exactly what is happening and very helpful people to talk to.
May 1, 2019
Reply from shift.com.au
Hi Shane,
Thank you for the comment. We always aim to give our client the most valuable information they require to make the best decision. Glad our team was able to meet your expectations.
Looking forward to working with you soon.
Kind regards,
GetCapital
A great well organised efficient group…
A great well organised efficient group of people ready to help!
May 1, 2019
Reply from shift.com.au
Hi Todd,
Thanks for the review.
Happy our Relationship Managers were able to assist you in the best possible way.
Kind regards,
GetCapital
Excellent service hassle free
April 24, 2019
Reply from shift.com.au
Thank you Shane.
Kind regards,
GetCapital
I had great experienced with customer…
I had great experienced with customer services and prompt actions to meet my need quick as they can
April 23, 2019
Reply from shift.com.au
Hi Kotchanipa,
Thank you for taking the time to send us a review. Glad to hear that the experience you had with us was a good one. Hoping to assist you in any way we can in the near future.
Kind regards,
GetCapital
Reply from shift.com.au
Hi Helen,
So happy to hear how easy it is for you to use our facility. We are thrilled that GetCapital was able to assist your business grow not once but 3 times!
Looking forward to hearing back from you soon.
Kind regards,
GetCapital
It was quick and easy
It was quick and easy. All the people we talked to on the phone were really nice and emails were sent straight away
April 16, 2019
Reply from shift.com.au
Hi Giorgio,
Always great to hear a client receiving an outcome fast! We make a key point to speed up our process so that you can have the funds quicker.
Thank you for the review Giorgio.
Kind regards,
GetCapital
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