Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see w... See more
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The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... See more
Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process mad... See more
I was really impressed with my Get Capital experience. All the staff I have spoken with have been great. In particular, I spoke with a lovely customer service officer at 5:20pm on Friday (I’m sorry, c... See more
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Company details
Written by the company
Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms. Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control. Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses. Shift is headquartered in North Sydney, New South Wales, Australia.
Contact info
177 Pacific Highway, 2060, North Sydney, Australia
- 1300 249 649
- contact@shift.com.au
- shift.com.au
3.9
Great
427 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great efficient service
April 4, 2019
Reply from shift.com.au
Thank you Kelly-Anne,
Kind regards,
GetCapital
Non aggressive
Non aggressive, non pushy, professional service. All their team members are efficient and professional. We dealt with Sabrina and she was brilliant
April 4, 2019
Reply from shift.com.au
Thank you for the wonderful feedback.
We have a great team who love working at GetCapital and it certainly shows on the customer interactions.
Kind regards,
GetCapital
So easy to deal with
So easy to deal with - very efficient and have the funds deposited into the bank within 24 - 48 hours.
Very competitive rates
March 28, 2019
Reply from shift.com.au
Hi Penelope,
We are so happy with your feedback! We always strive to make a decision within 24 hours orless and we are so glad that we were able to for you.
Looking forward to working with you soon.
Kind regards,
GetCapital
Great service and support
Great service and support. Helped us to resolve our finance goals
March 28, 2019
Reply from shift.com.au
Hi Laurence,
Thank you for taking the time to leave us a comment. We are really glad that we were able to assist you with finance to help your business grow.
Kind regards,
GetCapital
I read the reviews and listened to the…
I read the reviews and listened to the doubter’s comments and did my due diligence. Gotta say, process was indeed very easy and 100% secure. Money was in the bank 3 days after initial enquiry - fantastic and easy way to finance your business, definately 5 star!
March 26, 2019
Reply from shift.com.au
Hi Mark,
Thank you so much for taking the time to send us this great review. We really appreciate what you have said about us. Its great to see how quickly the turn around time was for you. We hope to always exceed your expectations in the near future.
Kind regards,
GetCapital
Fast and very simple
Fast and very easy. Very simple process and great staff. It was nice not to be judged and probed about irrelevant information.
March 22, 2019
Reply from shift.com.au
Hi Cherie,
Thank you for your comment. We are always trying to keep the process easy for our clients and hope to continuously improve the system with time.
Kind regards,
GetCapital
I found the whole experience very easy
I found the whole experience very easy. Their staff are polite and courteous and quick to respond to any requests/ questions. Their rates are excellent and the fact you can pay back early with no penalties is amazing.
March 15, 2019
Reply from shift.com.au
Hi Monique,
Thank you for leaving us a wonderful review. We are glad to hear that our flexible option to pay out early without the exit fee meet your requirements.
We hope to build our relationship with you in the long-run and assist you for future finance soon. Wish your business all the best of luck.
Kind regards,
GetCapital
Reply from shift.com.au
Hi Brian,
Thank you for taking the time to leave us a review. We appreciate your feedback.
Kind regards,
GetCapital
Very simple online process
Very simple online process, very pleasant staff from the enquiry to the final stages.
March 8, 2019
Reply from shift.com.au
Hi Michael,
Thank you so much for taking the time to send this message. We really appreciate what you have said about us and that we were able to make the process very easy for you.
Kind regards,
Suparna
It was smooth sailing from the start
It was smooth sailing from the start. When I needed additional capital for my business GetCapital was there to help immediately.
March 5, 2019
Reply from shift.com.au
Hi Tizaian,
Thank you so much for taking the time to write this. GetCapital is always there to assist small and medium sized business who is in the search for funds to grow their business, especially when they need the funds quickly.
Glad we were there for you when you needed the funds the most. Best of luck with your business.
Kind regards,
GetCapital
Reply from shift.com.au
Hi Daniel,
Lovely to receive your comment. We always put our customers first and make the process as simple as possible. I'm sure having your own personal relationship manager also was easier to deal with.
Hope to work with you soon!
Kind regards,
GetCapital
Quick turnaround
Quick turnaround. Ability to work with client on suitable funding solutions.
March 4, 2019
Reply from shift.com.au
Hi Samad,
Thank you for leaving a comment for us.
Glad we were able to approve and fund you within 48 hours. Hope to assist you again in the near future.
Kind regards,
GetCapital
There when I needed them
There when I needed them! They make the whole process simple and easy to follow and understand. OK the rates are not the lowest but they get you what you need in super quick time. Im looking forward to the next 12 months.
February 21, 2019
Reply from shift.com.au
Hi Richard,
That is great to hear, thanks for the feedback.
We are always trying to improve what we do to make it as easy as possible.
Kind regards,
GetCapital
Quality & Timely!
Fast, Reliable and quick to reply. Follows up without hassling and provided satisfactory terms for our agreements. Would recommend dealing with them to all, and will again in the future if required.
February 13, 2019
Reply from shift.com.au
Hi Paul,
Thank you so much for your feedback! We have a great team who love working at GetCapital and it certainly shows on the customer interactions.
We wish your business all the best and cant wait to work with you.
Kind regards,
GetCapital
Reply from shift.com.au
Thank you Geoff!
Glad we could help you.
Kind regards,
GetCapital
Good Communication
Quick, straight forward, no mucking around, done and dusted in the day thank you
February 7, 2019
Reply from shift.com.au
Hi Ben,
Awesome to hear how we were able to help you. Looking forward to assisting you in the near future. We will make sure we can make it a quick one!
Kind regards,
GetCapital
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